Technical Associate

OBJECTIVES OF THE PROGRAMME

The Executive Director’s division (EDD)together with the Business Operations Division (BOS), provides the vision andleadership through which country offices and technical divisions are supportedin the efficient delivery of the General and European Programme of Work(GPW/EPW) and the WHO Programme Budget. It encompasses the enabling functionsof resource mobilization, communications, programme and resource management,staff development and learning, and support to governing bodies of the EuropeanRegion. EDD has overall responsibility for the planning, execution, andevaluation of WHO programmes at the regional and country levels and instrengthening the alignment and joint work across the three levels of theOrganization. It is also responsible for the management of corporate resourcesand the effective and efficient allocation of such resources to achieve theresults laid out in the GPW/EPW.The Resource Mobilization (RMB) unit advises theWHO Regional Office for Europe on its external strategy for relations andcooperation with key resource partners, including leading and coordinating WHO/Europeresource mobilization activities across offices in the Region in support of theimplementation of the GPW13 and of the EPW. The unit also has theresponsibility of managing the thematic flexible funds within WHO/Europe. The unitis required to work closely with other EDD units, BOS units, all technicalunits, WHO country offices and staff in WHO headquarters and other regions.

DESCRIPTION OF DUTIES

To providespecialized administrative support and advice to staff at all levels regardingresource mobilization processes and tools. To act as the key administrativeresource for the use and oversight of the Contributor Engagement Management(CEM) system, used by the whole of WHO/Europe. To support the RMB team members inthe day-to-day programme management, financial and operational /administrativefunctions as well as communications with WHO/Europe technical programmes andstaff.Key duties: Acts as superuser of CEM within the Regional Office(RO) and vis-a-vis WHO headquarters. Ideates and provides both ad hoc andstructured briefing and expert guidance to staff at all levels on resourcemobilization practices and procedures including on the use of the WHO CEMsystem at all clearance stages. Organizes and provides regular in-housetraining to WHO staff within the RO and country offices on the use of CEMincluding to people with approvers’ role (directors and WHO Representatives). Guidesstaff in the use of correct standard proposal and agreement templates; Ideatesand develops documentation and briefing materials as may be needed. Maintains thenecessary information repositories and ideates monitoring tools to ensureefficient workflow. Conducts first level review and triage of incoming fundingproposals and agreements, liaising with the technical units and WCHOs as neededand facilitates the preparation of proposals and supporting documentation asmay be needed. Provides support and advice to RO units and countryoffices in the creation of funding opportunities in the CEM system and ensuringthat right units are included in clearance chains (certifying officer for allproposals and agreements). Liaises with relevant units in WHO headquarters (CRMand PRP) on resource mobilization related questions including on CEM. Prepares draft routine correspondence and standardletters of donation, analyzes incoming correspondence and requests,researching, obtaining and attaching background information where required, orredirecting them as appropriate, drawing the attention of the staff concernedto urgent items and deadlines. Revises unit correspondence, reports, anddocuments for proper form and (non-technical) content. Provides basic workplan management of the RMBactivity workplan and acts as focal point for leave administration for the RMBunit.Makes administrative arrangements for country andinter country activities including preparation of various committal documentsrelated to procurement of goods and services, arrangements of study tours andduty travel in accordance with the approved work plans. Provides administrative and logistical assistanceto the RMB team in the context of the organization of both internal andexternal meetings (working groups, seminars/courses, workshops, and symposia),i.e.: makes administrative preparations, including logistics. Takes notesduring meetings. Assists in the preparation of relevant background and reportsas well as other relevant follow up.Establishes and maintains the unit’s electronicfiling system of documents and correspondence. Creates background files andcompiles reference material as appropriate. Acts as the entry point for incoming inquiries fromusers and counterparts. Responds to and acts on telephone enquiries. Assessesthe critical nature of technical enquiries and resolves or refers them toappropriate staff for reply. Coordinates appointments for supervisor andorganizes programmes for visitors.Performs other related duties as required orinstructed, including providing support to other areas of work as assigned andreplacing colleagues in the team as may be required.

REQUIRED QUALIFICATIONS

Education

Essential: Completion of secondary school or equivalent.
Desirable: Relevant higher education courses in the area of officeadministration/managementor similar.

Experience

Essential: At least 8 years of progressively responsible experience in theadministrative/ office support field, including several years ‘experience in an international environment orinstitution.
Desirable: Experience with WHOresource mobilization procedures and systems/tools. Relevant experience in WHO or in the UN.

Skills

Proven strong organizational skills anda structured approach to work. Demonstrated strong interpersonal skills and ability tofunction well in a multicultural environment.Proven ability to adapt to and take efficient actionamongst competing priorities Demonstrated ability to work in afast-paced environment while retaining high attention to detail. Documented skills in organization ofdocumentation and records. Emotional intelligence: ability to identify andmanage one’s own emotions, as well as helping others to do the same.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Knowing and managing yourself
Producing results

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French,Russian,Germa.

REMUNERATION

WHO offers staff in the General Services category an attractive remuneration package, which for the above position includes an annual net base salary starting at DKK 382,145 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

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• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• This post is subject to local recruitment and will be filled by persons recruited in the local commuting area of the duty station.

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