Technical Officer

OBJECTIVES OF THE PROGRAMME

The General Management Cluster (GMC) is responsible for the provision of efficient and effective support services to the implementation of health programmes and smooth management in the Africa Region. The Information and Technologies Management Unit (ITM) provides information and technologies management services to WHO programmes, and 47 WHO country offices in the African region. The Unit is also responsible for the formulation, implementation, and coordination of ICT strategies and policies in the African region.The Unit is also responsible for the formulation, implementation, and coordination of ICT strategies and policies in the region.

DESCRIPTION OF DUTIES

The incumbent will assume the following responsibilities:• Develop, maintain and support cloud based/ on-premises web applications and carry out API development and integration.• Prepare user requirements and other technical specifications and documentation. • Collaborate with and assist technical clusters (departments) in database and system development.• Proactively research and propose new technologies or methodologies that could benefit current and future projects, with a keen focus on enhancing application security and leveraging AI machine learning capabilities for innovative solutions.• Plan for, develop and maintain business intelligence and collaboration tools.• Participate as a team member in global system implementation initiatives. • Apply project management methodology and ensure compliance with WHO standard development platforms and best practices on application development and operations.• Prepare comprehensive systems and technical documentation, including user manuals, database design models, and change management documentation.• Provide regular progress reports on projects and activities and provide recommendations.• Perform any other related duties, as required.

REQUIRED QUALIFICATIONS

Education

Essential: University degree (Bachelor’s level) in software engineering, computer sciences or other relevant discipline.
Desirable: University degree (Master’s level) in any of the above fields. Microsoft Azure certifications. Project Management and ITIL certifications would be an advantage.

Experience

Essential: At least 2 years experience in application development, software engineering best practices and full stack software development.Experience with API design concepts and authentication methods.Experience in .NET, ASP, Javascript,C#, SQL Server, SharePoint and workflow technologies, business intelligence platforms and tools.
Desirable: At least 2 years of working experience with Microsoft Azure cloud services.

Skills

Proven application development knowledge including frontend and backend solutions for creating database-driven and responsive web applications. Good knowledge of Azure cloud hosting environment and DevOpsStrong working knowledge of database technologies such as MS SQL/MySQL and NoSQL. Strong working knowledge of API design concepts and authentication methods. Proven technical skills in all phases of the software development life cycle, solution architecture, and thorough knowledge of the principles, methods, techniques and practices of the software application design, development, implementation, and maintenance.Strong skills in front-end frameworks such as React, Blazor, Angular, Next and Typescript.Knowledge of back-end web development technologies, such as ASP.net, C#, NodeJs, PHP, and Python.Familiarity with web development IDEs such as Visual Studio Code, PHPStorm, IntelliJ Demonstrated experience with project management

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Creating an empowering and motivating environment
Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English. Expert knowledge of French.
Desirable:
The above language requirements are interchangeable.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 50,377 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2326 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

• For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

• In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates