Technical Officer (Division of Programme Management-DPM)

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Description

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OBJECTIVES OF THE PROGRAMME

The WHO Western Pacific Region is made up of 37 countries and areas. The diversity of people and health situations requires a solid understanding of the emerging socioeconomic, epidemiologic and demographic patterns and trends in order to provide relevant and timely responses for the countries and areas. The Division of Programme Management (DPM) provides overall direction and cross-coordination support for the management of regional technical cooperation with countries and areas in the Region, ensuring strategic leadership and effective programme development and management. In light of this, the post is expected to support DPM through effective programme planning and management, budgeting, monitoring and evaluation, enhancing collaboration among technical programmes and improving communication and knowledge management.

DESCRIPTION OF DUTIES

Working under the close supervision of the Executive Officer, Office of the Director for Programme Management, and overall guidance and direction of the Director, Programme Management, the incumbent will perform the following duties:

Result-based programme planning, implementation, management, monitoring and evaluation and strategic programme communication:

• Provide overall support to improve programme management and coordination of DPM- in particular, PB planning, budgeting, management and monitoring and evaluation (including regional-level analysis of output score card assessment);
• Coordinate a dialogue and operational programme planning and management with the technical divisions and country offices to ensure the effective execution of WHO public health programmes;
• Promote integrated approaches and cross-programme collaboration in programme implementation;
• Organize various programme management meetings, capacity-building programmes, and relevant activities, guiding and ensuring follow-upon agreed action points with relevant stakeholders;

Institutionalization of evaluation practices:

• Apply organization-wide quality assurance system to ensure that regional and country-level evaluations are conducted in accordance with the WHO Evaluation Policy (2018) and the revised United Nations Evaluation Group norms and standards for evaluation;
• Facilitate the development and implementation of regional and country evaluation workplans and oversee evaluations carried out by external evaluation teams;
• Provide overall technical and strategic leadership on evaluation issues and support capacity-building activities (workshops, webinars etc.) to strengthen the evaluation functions and practices in the Region;
• Support corporate evaluations managed by the WHO Evaluation Office, through facilitation of data collection in the Region, liaison with key stakeholders in the Regional Office and provision of technical and strategic inputs into these evaluations;
• Provide advice, information and guidance on the conduct of decentralized evaluations;
• Incorporate findings and recommendations of evaluations into programme planning;

Advocacy, strategic programme communication and knowledge management:

• Spearhead advocacy and DPM-led communication initiatives and events (e.g. WHO management clinic etc.) to enhance knowledge on programme management at RO and CO and cross-disciplinary collaborations;
• Develop and implement capacity-building activities to strengthen programme management and communication competence of WHO personnel for health strategic programme communication in collaboration with the regional communication team;
• Develop and manage a communication learning platform for programme management (virtual) and its resource repository;
• Enhance quality and graphic visibility of communication materials developed and disseminated by DPM.

REQUIRED QUALIFICATIONS

Education

• Essential: Advanced university degree (master’s) in public health, management, international development, statistics, communication and other similar areas.
• Desirable: Specialized training in results-based project/programme planning, implementing and management especially in low- and middle-income country settings, quantitative and qualitative evaluation methods, or communication.
• WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World  Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United  Nations Educational, Scientific and Cultural Organization (UNESCO).  

Experience

• Essential: A minimum of seven years relevant work experience in public health programme planning, implementation, monitoring and evaluation, advocacy and communication. With relevant international exposure gained from WHO or other UN agencies on above mentioned areas of work. Work experience in low- and middle-income country setting.
• Desirable: Experience in management of programme reporting especially on impact/results. Experience in corporate evaluation and managing external evaluation teams. Demonstrated experience in multi-stakeholder engagement and communication activities.

Skills

• Strong expertise in WHO programme cycle and its procedures including PB planning, budgeting, implementation and monitoring evaluation.
• Strong skills in programmatic and administrative processes and in utilizing Enterprise Resource Planning (ERP) system or similar packages.
• Strong skills in drafting briefing notes, donor reports and other programme documents.
• Strong skills in building partnerships and stakeholder management.
• Skills in quality assurance and compliance.
• Sound knowledge of evaluation principles, practices, norms and standards.
• Ability to design evaluations, manage evaluation processes, establish and manage relevant stakeholder groups.
• Ability to apply a range of evaluation data collection and analysis methods to evaluations using the most appropriate mixed method approaches relevant to each evaluation.
• Demonstrated knowledge of WHO’s mission and work in the country.
• Ability to work with competing priorities under pressure.
• Demonstrated experience in communication activities and skills in effectively using a variety of communication tools/platforms.
• Ability to work as a member of a team, adapt to diverse cultural and educational background and maintain a high standard of personal conduct.

Use of Language Skills

• Essential: Expert knowledge of written and spoken English.
• Desirable: Intermediate knowledge of French. Intermediate knowledge of Other UN languages.

Source: https://careers.who.int/careersection/ex/jobdetail.ftl?job=2406586

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