Technical Officer, Research & Knowledge Management – P4

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Company presentation

WHO began when our Constitution came into force on 7 April 1948 – a date we now celebrate every year as World Health Day. We are now more than 7000 people from more than 150 countries working in 150 country offices, in 6 regional offices and at our headquarters in Geneva.

Our primary role is to direct and coordinate international health within the United Nations system and our main areas of work are health systems; health through the life-course; noncommunicable and communicable diseases; preparedness, surveillance and response; and corporate services.

We support countries as they coordinate the efforts of governments and partners – including bi- and multilaterals, funds and foundations, civil society organizations and the private sector.

Working together, we attain health objectives by supporting national health policies and strategies.

WHO works worldwide to promote health, keep the world safe, and serve the vulnerable.

Our goal is to ensure that a billion more people have universal health coverage, to protect a billion more people from health emergencies, and provide a further billion people with better health and well-being.

 

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Job description

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OBJECTIVES OF THE PROGRAMME

The Vaccine Preventable Diseases (VPD) Programme is part of and contributes to the work of the Universal Health Coverage/Communicable and Non-communicable diseases (UHC/UCN) Cluster in the WHO African region. The strategic agenda of the cluster is to reduce disease burden in the WHO African Region, by guiding disease control agenda in Africa, and using analytics to inform strategic investments and tailored interventions for disease control. This approach is underpinned by the guiding principles of comprehensive whole of society, people-centered, integrated approaches to disease control. The comprehensive whole of society approaches to disease control involves: (a) coherent implementation of triple response – technical response: implementing diseases specific normative guidance, promoting intervention mixes and deploying medical commodities; health systems response: building capacities of district service delivery systems in disease mapping and stratification, interventions tailoring, and sector/subsector planning; and multi-sectoral response: addressing socio-economic and environmental determinants of diseases through mobilizing non-health sectors, communities and stakeholders; (b) disease control partnership of public and private sectors, health and non-health sectors; and (c) community involvement in targeted high risk communities, focused on managing determinants of diseases, health services demand creation and accountability by local health stewards. 

The people centered, integrated approaches to disease control involves: (a) integrated guidance on disease control for each health service delivery platform, a move away from stand-alone disease specific guidance; and (b) integrated and efficient disease control investments in strengthening the capacity of appropriate health services delivery platforms through deployment of appropriate technologies and analytics to guide stratification of disease risks across population groups to develop and deploy comprehensive  packages of interventions appropriate to each targeted population group and health service delivery platform, as well as monitor population access, coverage and impact to leave no one behind.
The specific objectives of the UCN cluster to which the VPD programme contributes, are to: (i) provide leadership on disease control coordination, partnership and resource mobilization; (ii) contribute to the development of WHO disease control technical products, services and tools including adoption of new technologies and innovations; (iii) support generation and use of strategic information for action and decision making including optimizing investment; and (iv) provide or facilitate provision of technical support in deployment of WHO technical products and services and institutional capacity building, including support to national disease programmes and regulatory authorities.

 

DESCRIPTION OF DUTIES

The incumbent is expected to contribute towards:

•    Knowledge Management on Big Catch-up (BCU) and other activities being implemented towards achieving IA2030 goals:
–    Produce country profiles on immunization status 
–    Identify best practices and document lessons learnt in the implementation of the BCU Initiative

•    Technical Writing on BCU activities:
–    Write, edit, and format country, subregional, and/or regional technical documents and/or reports for publication on the BCU initiative.
–    Work in coordination with other technical teams at the IST and Country offices to ensure accuracy, clarity, and consistency of technical content, adhering to established WHO standards and guidelines.
–    Collaborate with regional partners and stakeholders to gather information and their perspectives in the development of the technical documents and reports before finalization and dissemination.

•    Documentation and Reporting:
–    Develop communication materials through documentation of project activities, milestones, and outcomes through regular progress reports, case studies, success stories, and lessons learned from the implementation of BCU
–    Work in coordination with the data teams to compile and synthesize data, evidence, and findings from BCU activity evaluations, assessments, and surveys in countries into comprehensive reports and presentations.
–    Ensure timely submission of technical reports and deliverables to donors, partners, and other stakeholders, adhering to established reporting schedules and requirements.

•    Technical support and institutional capacity building for disease control support through: 
–   Facilitating country capacity building of member states by providing training, coaching, and support to staff members on knowledge management techniques, tools, and best practices.
–   Facilitating country capacity strengthening through writing workshops sessions on technical writing for BCU activities to allow for a country lead approach in the development of communication materials.
–   Supporting in the development of templates for easier development of customized reports weekly, monthly, quarterly, and annual on activities.

•    Facilitating publication and dissemination of communication materials developed on catch-up activities through online platforms, organized workshops, and other opportunities as they become available.

•    Other related responsibilities as assigned, including replacing and backstopping for others as required.

REQUIRED QUALIFICATIONS

Education

Essential: Master’s Degree in Knowledge Management, Communications, epidemiology, public health, or related field.

Desirable: PhD degree in epidemiology, public health, international health. Certificate or training in M&E or quantitative methods.

 Experience

Essential: At least 7 years of professional experience in the development sector in the areas of knowledge management, monitoring and evaluation with strong data skills, or communications roles, including at least 3 years in the health sector. 

Desirable: Experience working with a national Vaccine Preventable Diseases (VPD) programme

Experience working with WHO or other UN Organization is an asset

 Skills

•    Extensive experience using a diverse range of monitoring, evaluation and learning methods.
•    Progressive experience leading and managing diverse teams (with direct or indirect reporting line) in an ambiguous and dynamic environment.
•    Demonstrated experience to deliver cross-functional projects in complex settings.
•    Experience conducting advanced analyses to inform business or policy decisions.
•    Track record in developing and leading cross-institutional partnerships and collaborations.
•    Track record in report writing for public dissemination.
•    Experience with data systems and knowledge management.
•    Established professional network with relevant institutions in the area of Monitoring, Evaluation and Learning
•    Excellent knowledge of evaluation standards and methods, as well as learning approaches in International Development
•    Excellent written and oral communication skills and demonstrated skills in presenting information to groups of people with diverse educational and training backgrounds.
•    Excellent capacity to build and develop a team. 

 WHO Competencies

1)    Teamwork
2)    Respecting and promoting individual and cultural differences
3)    Communication
4)    Ensuring the effective use of resources
5)    Producing results
6)    Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English or French. 
Desirable: intermediate knowledge of French or English or any other UN official languages.

 

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 77,326 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 3583 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

 

ADDITIONAL INFORMATION

•    This vacancy notice may be used to fill other similar positions at the same grade level
•    Only candidates under serious consideration will be contacted.
•    A written test and/or an asynchronous video assessment may be used as a form of screening.
•    If your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
•    According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
•    Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
•    Staff members in other duty stations are encouraged to apply.
•    The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
•    The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
•    Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
•    An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
•    WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
•    Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
•    WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
•    The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
•    Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
•    WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
•    For information on WHO’s operations please visit: http://www.who.int.
•    *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.
•    In case the website does not display properly, please retry by: (i) checking that you have the latest version of the browser installed (Chrome, Edge or Firefox); (ii) clearing your browser history and opening the site in a new browser (not a new tab within the same browser); or (iii) retry accessing the website using Mozilla Firefox browser or using another device. Click this link for detailed guidance on completing job applications: Instructions for candidates

 

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More details

Working hours (%): 80-100%

Type of contract: Staff (Permanent and Fixed Term)

Macro-area: Switzerland

Level of experience: Senior Professional, more than 5 years

Area of work Definition: Documentation, Knowledge Management, Research, Analysis

Type of organisation: Multilateral Organisations

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