Technical Project Officer - Tenders Global
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Technical Project Officer

Danish Refugee Council

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Job Description

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Description

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The main role of the DEMAC Technical Project Officer for Ukraine is to support the project management of the app development in collaboration with the rest of the DEMAC team and key stakeholders involved in the project. This role involves fostering engagement between local NGOs in Ukraine and the Ukrainian diaspora, utilizing technology-based network building through an innovative App. The App will serve as a first-of-its-kind hub for diaspora humanitarians to connect for response activities through knowledge and skills exchange. This effort will be part of strengthening local leadership that supports response efforts originating from and are managed by local organizations.

The Technical Project Officer will collaborate closely with the app development company and community engagement officer for the development of an innovative humanitarian app. This role will bridge the gap between app developers and community stakeholders, such as diaspora and local Ukrainian NGOs, ensuring seamless communication, technical understanding, and user-centric design.
Key Tasks:
The ideal candidate will have a background in technical project management, preferably from a startup environment or a similar dynamic environment and possess strong communication skills to translate technical concepts for diverse audiences.

The main tasks will include (but will not be limited to):

  • Collaborate with the app development company to oversee the development of the humanitarian app, ensuring alignment with project timelines, objectives, and budget constraints.
  • Serve as a liaison between app developers and the community engagement officer to facilitate clear communication and understanding of project requirements.
  • Translate technical jargon into easily understandable language for stakeholders with varying technical backgrounds.
  • Conduct regular assessments to ensure the app’s usability, functionality, and efficiency in supporting humanitarian response between diaspora and local organizations.
  • Identify and address technical challenges, offering innovative solutions in collaboration with the app development team.
  • Coordinate with local NGOs and diaspora organizations to gather feedback, requirements, evaluation and insights for app optimization.
  • Illustrate design ideas using storyboards, process flows and sitemaps. Design graphic user interface elements, like menus, tabs and widgets.
  • Other relevant tasks related to the project implementation and DEMAC activities.
Competencies and Experience:
To be successful in this role, you excel in mobilizing and working with a broad range of actors. Moreover, we also expect the following:
Required:
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field. Master’s degree preferred.
  • Proven experience (5 years) in technical project support/management in a startup environment focused on tech solutions or app development or other technical company.
  • Strong understanding of software development processes, mobile app technologies, and project management methodologies.
  • Excellent communication and interpersonal skills to effectively interact with diverse stakeholders, including technical and non-technical team members.
  • Ability to bridge the gap between technical and non-technical stakeholders by translating complex technical concepts into easily understandable information.
  • Experience in user-centered design principles and usability testing.
  • Excellent communication and inter-personal skills
  • Cultural and gender sensitivity
  • Full proficiency in English and Ukrainian.
  • Interest in matters relating to civil society, diaspora, forced displacement and humanitarian work

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