Technical Service Manager, Medical Device

Job title:

Company

Michael Page

Job description

It’s a leading role focusing on technical service delivery in Hong Kong in an established Medical Device Company.

Manage the team from top-line service revenue & profitability to service delivery
Produce excellent customer focused service experiences and vendor management
Supervise the team on installations, startups, maintenance and update of all products within the assigned area
Determine the appropriate solution and tackle technical problems for customers to maintain service quality
Work with department head and assist in costing and budgeting with business development teams
Lead a team of service engineers and provide guidance and training support
Monitor and review the proper use of tool & test equipment
Monitor and review customer requests are properly documented
Work closely with the sales and product Management team for smoother operations and customer satisfaction Comply with national and local regulations and safety standards, as well as technical and operational guidelines

Established MNC with global expansion plans | Excellent career development

Proficient in English, Cantonese and Chinese
Bachelor degree or above in Medical/ Biochemical engineering / mechanical-related discipline
5-8+ years of supervising experience
Good teamworking and leadership person who are willing to be hands-on

Our client is a reputable MNC in Medical Devices with cutting edge technology in Diagnostic and Imaging Devices.Competitive salary package and benefits will be offered to the right candidate