IDB3296 – Technical Support Officer (Supplemental Workforce – Third Party Contract/ Temporary)

Job Purpose:

Provide comprehensive support to the organization, ensuring efficient and effective operations across various Departments within Finance Complex. The role encompasses a wide range of responsibilities within the department, which may include technical support, administrative support, process coordination, and data management. By fulfilling this role, the incumbent plays a crucial part in contributing to the overall success of the organization by providing this support.

Key Accountabilities:

• Focal Point for all the international payment.
• Assist in initiating and follow up on communications with internal and external stakeholders.
• Assist in preparing and reviewing the reports/presentations.
• Assist in collating and analyzing information.
• Assist in administering, monitoring, and maintaining the division’s databases and systems.
• Collaborate with data management teams to ensure data accuracy and integrity.
• Prepare and review documents related to the treasury and investment activities, financial statements, and provide financial/risk analysis.
• Assist in tasks related to work plan and annual budget and provide periodic reports.
• Preparing weekly and monthly reports as requested.
• Assist in the development of overall systems and procedures.
• Assist the Manager to monitor the payment processing cycle.
• Focal point for all issues relating to reimbursements.
• Attending to ad hoc requests, when and as requested.
• Follow up on all outstanding Jira ticket requests to ensure resolution of any issues.
• Organize and coordinate meetings, including preparing agendas, taking minutes, and following up on action items.
• Assist in gathering and analyzing financial data, supporting the financial decision-making process.

Skills & Necessary Knowledge:

• Results Orientation.
• Time management.
• Building Relationships
• Problem Solving skill.
• IT skills
• MS Office Programs
• Communication Skills
• Organizational Skills
• Strong Analytical and Reporting Skills

Academic and Professional Qualifications:

• Bachelor’s degree in Finance/ Legal/ Economics/ Human Resources/ Business Administration/ Statistics/Information Management or related field.
• Additional qualification or certification in own field is preferred.
• Minimum 2 years of experience with a Bachelor’s degree.
• Experience in the development sector or international organization is preferred.

Language:

• English – Mandatory
• Arabic – Preferred