Technical Team Leader – Service Desk (Hybrid)
Uptime Solutions Ltd
Technical Team Leader – Service DeskJob Brief:As a Technical Team lead you will have leadership, management and accountability of the SLA compliance of your team and ensure that the team deliver the highest levels of customer satisfaction. You will be the escalation contact for 1st & 2nd line engineers in your team and assist them in overcoming any obstacles.Your role will be split between team management and a high level of technical delivery.The role is hybrid after initial training with 2 days our Crawley office.Overall responsibility for Technical Team Lead:
Requirements:
Tech Stack:
Why Uptime?
On top of a competitive package we stive to improve and develop every member of our team – to that end training and development is encouraged.You will get to work in a fast growing company that is truly global in nature – from humble beginnings Uptime now has teams based across 5 continents.
Crawley, West Sussex
Thu, 15 Aug 2024 22:02:24 GMT
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