Technology for Development Manager

tendersglobal.net

The Regional T4D Manager will provide advisory assistance to Government and Civil society partners to establish policy, budget and regulatory environments that allow the widespread use of technology and support efforts to build infrastructure to connect the unconnected and enable counterparts to implement digital shared platforms.

The Regional T4D Manager will work closely with Regional and Country Office programme staff and in close liaison with Regional Office ICT and T4D Regional and Country Office teams, and the central ICT/T4D Division where applicable. 

The Regional T4D Manager may supervise international and local staff members.  This role may also oversee the work of consultants and institutional services.

Summary of the key functions, accountabilities and related duties or tasks include:

  • Digital/Data Solution Implementation
  • Strategic Oversight and Policy Compliance
  • Support to Counterparts in the implementation of Digital Transformation and Technology for Development
  • Resource Mobilisation
  • Portfolio Coordination and Project Management
  • Knowledge Management
  • Digital Capacity Building
  • Digital Innovation
  • Business Analysis
  • Leadership and People Management
  • Support to Counterparts in the implementation of Digital Transformation and Technology for Development
Strategic Planning, Oversight and Policy Compliance:
  • Lead the integration of digital development and technology innovation into the programme planning lifecycle. Align with programme priorities and participate in planning meetings to ensure T4D functional accountabilities.
  • Lead in development and implementation of the technology and digital innovation strategy for the Regional Office and Country Offices in the region; bring visibility to T4D gaps, opportunities, and scale-up strategy in support of Regional and Country Office priorities. Work directly with RO/CO section chiefs to co-create strategies on how technology and innovation can support the country programme.
  • Oversee quality assurance during planning and deployment of T4D initiatives; participate in establishing and maintaining standards, documentation and support mechanisms for T4D.
  • Support Country Offices in the development and maintenance of Country Office level disaster recovery plan and utilise ICT emergency preparedness checklist.
  • Provide oversight and quality assurance to the Country Office’s T4D Governance Committees and ensure compliance of T4D initiatives with the Principles for Digital Development (http://digitalprinciples.org/) and UNICEF and UNICEF Technology Playbook.  Contribute to system strengthening, including governance in country, infrastructure.
Digital/Data Solution Implementation:
  • Provide guidance and technical oversight to the Regional Office and Country Offices in the Region in the identification, selection, concept design, deployment and sustainability of T4D interventions to address bottlenecks towards the achievement of programme results.
  • Guide the review of technical solutions to ensure UNICEF standards and Technology Playbook are followed; contribute to project management processes, generation and review of terms of reference and vendor selection.
  • Advise on implementation strategy of digital technology initiatives, including technical oversight, troubleshooting and the documentation of challenges and resolutions.
  • Manage business and programme relationship services to define high-level requirements for T4D solutions; document and match requirements and guide the design, development and deployment of appropriate T4D solutions that are in line with the UNICEF Technology Playbook.
Support to national and regional counterparts in the implementation of Digital Transformation and Technology for Development:
  • Contribute to counterparts’ engagements through policy dialogue on digital transformation with senior officials of countries in the region, regional institutions and development partner agencies.
  • Contribute to project and program development supporting digital infrastructure, e-/digital government, shared platforms and integrated digital solutions and the digital ecosystems.
  • Provide technical expertise and inputs on a range of policy and regulatory issues to promote counterparts to be digitally enabled.
  • Provide technical support and input to counterparts (including governments) in areas of digital solutions, including in infrastructure, health, education/skills, WASH, Climate and social protection.
Resource Mobilisation:
  • Build partnerships and networks at senior level of engagement with partners such as local solution providers, innovators, NGOs, cultural and religious organisations, private sector, local media, ICT authorities, communications commissions, and academia to build and provide a space to nurture and test new and innovative technologies and build local capacity.
  • Represent the Region in high level external, inter-agency or partner forums on digital development and technology innovation.
  • Lead identification of opportunities for resource mobilisation and new partnerships.  Lead proposal and donor development efforts in close collaboration with Regional Office, where applicable.
  • Support the Regional Office and country offices to build and sustain effective close working partnerships with high-level government counterparts and national stakeholders through active sharing and transfer of knowledge, skills and tools to foster and facilitate technology-enabled programming.
  • Support the Regional Office and country offices Coordinate with stakeholders to provide input and advise on standards, procedures and partnerships for T4D interventions and their transition to relevant government and civil society Institutions.
  • Provide technical and strategic guidance to a wide range of stakeholders and partners on UNICEF policies, practices, standards and norms on technology for development.
  • Oversee development of a catalogue of potential Regional and country specific T4D partners and their profiles/areas of engagement to promote and enhance UNICEF goals for outcomes for children using Technology for Development.
Portfolio Coordination and Project Management:
  • Lead in deploying a portfolio approach and developing a digital roadmap for adapting common solutions prioritized for UNICEF programming (e.g. Digital Public Goods).  Use UNICEF’s INVENT global online portfolio for T4D and innovation to record solutions and their status.
  • Manage projects and initiatives, ensuring timely delivery throughout the lifecycle from assessment through to implementation and ongoing operations, while ensuring consistent stakeholder engagement.
Knowledge Management:
  • Oversee the identification, capturing and sharing of lessons learned from T4D for integration into broader knowledge development planning, advocacy and communication efforts.
  • Collaborate with Planning, Monitoring and Evaluation focal points to ensure documentation and clear monitoring and evaluation mechanisms for innovation and T4D projects including baseline data collection, on-going monitoring, as well as first phase data collection and analysis.
  • Contribute and share to regional and global digital development and technology innovation networks and activities.
Digital Capacity Building:
  • Identify data needs of programmes and partners and propose solutions. Lead capacity building of programme staff and partners in analyzing the large amounts of data generated through T4D initiatives including the use of data visualization techniques and analytics tools.
  • Lead capacity building initiatives to enhance the competencies, capacity and knowledge within the programmes on digital development.  Train UNICEF staff, partners, government counterparts and other end users in digital development and technology innovation.
Digital Innovation:
  • Guide Regional and Country Office programme sections to identify and assess new T4D initiatives, or new phases of on-going initiatives, with immediate potential to improve UNICEF and partners impact at scale.  Coordinate with Regional and Country Office programme sections to identify significant product, organizational and process opportunities.
  • Develop staff capabilities across the region in appropriate use of frontier technology and innovations such as UAVs, wearables, IoTs, mobile money, blockchain etc.  Maintain up to date knowledge of the latest trends and developments.
Business Analysis:
  • Utilise human/user-centric design methods to support user-acceptance testing, evaluation, documentation and analysis (e.g. design thinking)
  • Lead the development and maintenance of an inventory of technology and innovation interventions, assets, resources, and networks.
Leadership and People Management For supervisory positions:
  • Promote team culture of performance management, providing timely guidance, feedback, and support to supervisees.  Promote a team environment of staff well-being, accessibility, and inclusion.
  • Ensure team results are achieved according to schedule and performance standards. Develop work plans and targets based on strategic division and organizational priorities.
To qualify as an advocate for every child you will have…

Education:

  • An advanced university degree (Master’s Degree or equivalent) is required in Digital Transformation, Business Analysis, ICT Management, Computer Science, Innovation, Digital Development, Engineering, International Development or another relevant technical field.
  • A first-level university degree (Bachelor’s Degree or equivalent) in a relevant field combined with 10 years of professional experience may be accepted in lieu of an advanced university degree.
Experience:
  • A minimum of 8 years of professional experience in Information Communication Technology for Development (ICT4D) in a large international organization or corporation is required. Including
  • Strong understanding of digital connectivity and interdependency with platforms and digital applications/services and adaptative requirements of the enabling environment. Firm understanding of digital technology and digitally enabled business model trends and enthusiasm to stay abreast of new innovations.
  • Experience identifying, designing, and implementing solutions for complex, large-scale projects with technical components – including supervising external vendors and software developers; responsibility for business analysis, budgets, contracts, project management and procurement, etc.
  • Experience with ICT, mobile and web-based technologies, particularly designing or deploying tools appropriate to the region.
  • Exposure to UNICEF, UN or other INGO programmatic areas, including health, nutrition, child protection and/or education, and experience in applying technical solutions to address programmatic issues.
  • Experience strategically leading and managing people.
Experience in the following areas is desirable:
  • Government and societal digital/ data-driven development.
  • Digital technologies for socio-economic development and for transformation in Government, NGO’s and other counterparts.
  • Experience in open source, mobile and emerging technology applied to UNICEF programme areas.
  • Prior experience working in T4D/ICT4D program design, service design, and field deployment/implementation in developing countries.
  • Experience with RapidPro, Primero, DHIS2, ODK and other global public good technologies, and deploying, maintaining, and scaling these technologies.
  • Software programming experience
Language Requirements:
  • Fluency in English and working knowledge in Spanish, French or Portuguese an asset.

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