Temporary Appointment (TA): Information Management Specialist (P-3), #128803, Chisinau – Moldova (6-months TA)

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UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a champion 

The war in Ukraine has had a devastating humanitarian impact on children and families from Ukraine. To date, it is estimated that around 6 million people have been displaced to Europe and neighboring countries, and another 3.7 million are internally displaced (Source: UNHCR data on refugees and internally displaced persons).

Moldova shares its northern border with Ukraine and has traditionally strong socio-economic ties with the country. Moldova considered an upper middle-income country with a population of roughly 2.65 million people (2020). Despite strong economic growth, Moldova remains amongst the poorest countries in Europe. Traditionally, Moldova has relied heavily on remittances, which has supported growth and reduced policy in the country. However, this was heavily impacted by the COVID-19 pandemic resulting in an increasing number of individuals becoming reliant on pensions and social assistance. The GDP per capita remains around USD 4,500 annually. However, even with domestic economic challenges, the Republic of Moldova has been incredibly supportive and generous to the situation of refugees from neighbouring Ukraine.

Nearly 2.5 years since the start of war in Ukraine, over 970,000 individuals have fled to the Republic of Moldova (hereafter Moldova) from Ukraine, and out of this total, approximately 118,000 refugees (44 per cent children) currently remain in Moldova, representing nearly 4 percent of the total population in the country. In January 2023, the Government of Moldova officially endorsed the Directive on granting Temporary Protection (TP) for Ukrainian refugees, setting March 1, 2023, as the starting date for implementation. The number of people registered for the TP increased gradually to the current number of over 56,000 registered refugees, of which 46,000 already received their documents, including 13,162 children. As the humanitarian situation in Mariupol and Sumy remains dire, there is no clear indication that flows of refugees to Moldova will reduce or stop in the coming weeks. UNICEF and partners are stepping us preparedness in view of possible further escalations.

UNICEF and our many partners have been on the frontlines of the humanitarian response since the beginning of the war in Ukraine, providing and supporting the delivery of multi-sectorial programme interventions in all areas. UNICEF Humanitarian Appeal for Children 2024 and its strategy to transition the immediate humanitarian response to the needs of refugees towards systems strengthening at national level to facilitate inclusion of refugee children and their caregivers into services provision and protection and further promote social cohesion between the refugee and host communities, along the humanitarian-development-peace nexus.

How can you make a difference?

The Information Management Specialist is a member of the UNICEF Coordination team working on the Ukrainian Refugee Response in Moldova. The purpose of this post is to manage the collection, analysis and sharing of information that is important for UNICEF covering all sectoral and cross-sectoral programme interventions, including:

  1. To ensure coherence across the different reporting mechanisms and platforms across the sectors, aligning, where needed, the humanitarian and development reporting
    • Spearhead the development of a unified, automated database encompassing all indicators – including PD’s, RRP, and HFI – streamlining the generation of reports for swift accessibility;
    • Maintain and enhance the Power-Bi report, incorporating essential updates to ensure its relevance and effectiveness in aiding decision-making processes. Promote and advocate for the utilization of this product as a trusted source of validated information among UNICEF Moldova Country Office (MCO), fostering its effective use and utilization by the entire Programme Team;
    • Contribute to the preparation and development of donor reports and proposals, ensuring the inclusion of maps, graphs, and pertinent information concerning children and women in Moldova where it is relevant. By incorporating these visual tools, the aim is to enhance clarity and impact of our communications, facilitating informed decision-making and resource allocation to address critical issues affecting different groups of women and children targeted by UNICEF program;
    • Adopt, encourage and propose innovative solutions related to reporting and information management, by crafting new tools for data collection and presentation, IM products and reports to visualize achievements, needs, and the overall situation in Moldova across all UNICEF Moldova priority areas of intervention aimed at facilitating comprehensive understanding and strategic planning efforts;
    • Ensure regular and accurate collection and reporting of all RRP and HFI indicators, maintaining a high standard of quality. This includes mandatory disaggregation by age and gender, as well as refugee / host community individuals reached, with timely submissions of reports on regular basis (as per the existing / revised RRP and HPM / HFI calendars);
    • Provide continuous guidance, training, leadership and collaboration with all UNICEF Civil Society Organizations (CSOs) – IP partners, with specific focus on new partners, to enhance their capacity, knowledge, and foster their independence in gathering information and reporting within the RRP and UNICEF HPM / HFI frameworks;
    • Continuously monitor situation, including through local media and relevant social networks, in the TNR and UTA Gagauzia, ensuring availability of updated situation and trends analysis relevant to the overall humanitarian and security situation in these locations with particular focus on the situation of children;
    • Under the leadership of the Deputy Representative and guidance and collaboration with the Heads of Section, engage in the work of inter-agency coordination forums and platforms (especially those established by OSCE and the UN) to identify opportunities for programming initiatives, partnerships and child-centered needs assessments for potential expansion of the UN / UNICEF programmatic presence, including in the Transnistrian Region and ATU Gagauzia.
  1. Via Knowledge Management and use of data for monitoring of situation of children in Moldova and better alignment between the humanitarian and development objectives of the UNICEF CO:
    • In collaboration with sector teams in the Programme section, design and maintain standardized system (matrix) for tracking of Programme Document / RWPs indicators beyond humanitarian / HPM framework, thus generating input for different IM / KM products designed to clearly present UNICEF Moldova humanitarian-development- peace nexus programming.
    • Develop and generate different IM / KM products, including overviews, other visual products providing snapshot analyses, KM / IM products by priority sectors of intervention, enabling better monitoring of program implementation and identification of cross-sectorial synergies for better programming (horizontal).
    • Systematize the presentation of key findings and important data from UNICEF supported research studies and evaluations (RSE) and generate KM / IM products summarizing the RSE findings, recommendations and data on children (products including graphs, maps, tables, and other visualizations to render complex data comprehensible)
    • Collaborate with all sections, including the Communication Section, to streamline the conversion of available data into visually engaging graphs and maps, facilitating their integration into donor reports and proposals, UNICEF reports and SitReps, information bulletins, social media reports and publications and all external facing documents, under the guidance and leadership if the Deputy Representative
    • Provide possible technical assistance and IM expertise to operationalize digital portal ‘ State of Children Rights in Moldova’, developed with the support of ECARO State of Children Rights Portals in ECA (sharepoint.com) and expand the list of indicators by harvesting available information produced by the National Bureau of Statistics and disseminated through the Statistical databank “Statbank” (gov.md) and other sources.

To qualify as an advocate for every child you will have…

Minimum requirements:

  • Education: An Advanced University Degree (Master’s or equivalent) in Information Management, Monitoring, Evaluation or a direct-related subject area relevant to the role, is required.
  • Work Experience: A minimum of 5 years of prior work experience in information management, in support of humanitarian programmes with UN and/or INGO/NGOs on information management and data / evidence generation, including sector / cluster coordination such as WASH, is required. Concrete experience related to IM and M&E support to Health, Education, WASH, Child Protection and Social Protection will be considered strong assets. Extensive work experience on M&E outside the humanitarian sector which is relevant to this post may be considered as a replacement for experience in humanitarian settings. Knowledge of and working experience in the local context, including previous experience in working in and around Ukraine and the refugee response countries is highly desirable and prioritized. Understanding and knowledge of local politically sensitive issues in and around the Republic of Moldova is considered high priority.  Developing country work experience and/or familiarity with emergency is desirable.
  • Language Requirements: Proficiency in English and Russian is required. Knowledge of Romanian and/or Ukrainian are considered strong assets.

For every Child, you demonstrate

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values


The UNICEF competencies required for this post are…

  • Demonstrates Self Awareness and Ethical Awareness (1)
  • Works Collaboratively with others (1)
  • Builds and Maintains Partnerships (1)
  • Innovates and Embraces Change (1)
  • Thinks and Acts Strategically (1)
  • Drive to achieve impactful results (1)
  • Manages ambiguity and complexity (1)

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of measures to include a more diverse workforce, such as paid parental leave, time off for breastfeeding purposes, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:

This is a time-bound limited Temporary Appointment for a duration of 6-months only, with no expectation of renewal – as the work plan requirements are also limited to conclude completion of deliverables within the established time-frame.

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable candidates from underrepresented groups are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.


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