Trainee Energy Advisor

tendersglobal.net

This role is for someone who would like to learn the skills of, and gain experience in, giving
energy advice to householders through working for one of the UK’s leading organisations in this
field.

The postholder will be expected to provide strong customer service, working primarily on our
telephone advice projects, taking calls on our advice line or making outbound calls. There is
also an important administrative element to the role so accuracy and excellent attention to
detail are key. The necessary support and training will be provided.

To apply or find out more, download the information for applicants, job description and
application form from our website.

Pay and Conditions

  • This role is full-time (37.5 hours per week).
  • The salary for the role is £22,455.
  • You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including salary sacrifice childcare vouchers, subsidised bike purchase and tech scheme. 

Specific responsibilities

An applicant appointed to this role will be expected to:

  • Provide energy advice to householders by telephone and email.
  • To provide information to help householder and clients access appropriate support.
  • To maintain accurate and detailed records of all interactions with clients.
  • To identify energy improvements that can be made to clients’ properties and refer to
    installers who can fit them.
  • To listen attentively to callers (some of whom may be in distress) and respond to their
    needs in an empathetic way.
  • To help vulnerable clients make applications for grants and switch energy tariffs where
    appropriate.

Essential attributes for this role include:

  • Minimum Maths and English GCSE or equivalent.
  • Ability to communicate effectively with people verbally and in writing
  • Experience of giving advice, customer service or helping others in some capacity.
  • Able to take responsibility for own work and seek support where necessary.
  • Highly organised at managing time and workload.
  • Skilled in use of MS Office applications  including Word, Excel and Outlook.
  • Ability to respond to clients in a respectful and engaging manner.

How to apply

To apply and view the full details and person specification, please download the application
form and supporting documents from our website.



Find out more & apply

To help us track our recruitment effort, please indicate in your email/cover letter where (tendersglobal.net) you saw this internship posting.

Share

Recent Posts

Enumerator – Kirkuk

tendersglobal.net DescriptionActs as a service contract under the supervision of MEAL Officer with the daily…

8 mins ago

Consultant – Rwanda Tree Reproductive Materials (TRMS) Strategy

tendersglobal.net JOB DESCRIPTION   TERMS OF REFERENCE CONSULTANCY TO UPDATE THE TREE REPRODUCTIVE MATERIALS (TRMS)…

8 mins ago

NEW Receptionist Administrative support – Administrative Services and Support – Generally no need for Higher Education IRC – International Rescue Committee Charlottesville

tendersglobal.net NEW Receptionist Administrative support - Administrative Services and Support - Generally no need for…

8 mins ago

Press and Communications Intern

tendersglobal.net Position description Bruegel is recruiting an intern for 6 months, in the Communications team.…

8 mins ago

Risk Manager

tendersglobal.net JOB DESCRIPTION This is a hybrid position which requires 8 days per month in…

8 mins ago

NEW Asistente de Protección Junior level – Junior IRC – International Rescue Committee Cúcuta

tendersglobal.net NEW Asistente de Protección Junior level - Junior IRC - International Rescue Committee Cúcuta…

8 mins ago
For Apply Button. Please use Non-Amp Version

This website uses cookies.