Trainer and Assessor – Hospitality

Are you looking for a role where you can make a difference?

The Education and Learning portfolio deliver’s a range of accredited, non-accredited and case management services. We are looking for qualified Trainer/Assessors with a Hospitality background who will be providing effective training and assessment services to the clients of SYC.

As a Trainer/Assessor – in the hospitality sector, you will play a crucial role in shaping the future of aspiring professionals in the industry. This position will be based at SYC’s Elizabeth site on a permanent full-time, basis.

You will work collaboratively with the Training Management Team to deliver best practice training and advise, support, and mentor students to achieve their learning goals. Day-to-day activities will include:

• Delivering engaging training sessions and workshops to develop the skills and knowledge of our students in various aspects of hospitality.
• Assessing and evaluating student performance through practical demonstrations, written assignments, and examinations.
• Ensuring all training delivered meets the requirements of the Training Package, industry requirements and VET Quality Framework.
• Developing and implementing Training and Assessment strategies to maximise client and learning outcomes.
• Completing and maintaining all training assessment records efficiently and accurately.
• Monitoring and evaluating student progress.

About You

You are someone who has exceptional engagement skills, the ability to interact effectively with students to create enthusiasm, foster trust, cooperation, and support of others to achieve quality outcomes. The successful candidate will also demonstrate:

• Extensive experience working in the hospitality industry, including coffee making and food handling experience.
• Time management and organisational skills, including the ability to plan, prioritise and achieve outcomes.
• ‘Up front’ engaging presentation skills with the ability to adapt one’s approach and maintain effectiveness with a variety of people and situations.
• Strong verbal and written communication skills, including the ability to write timely and accurate communications, project notes and reports.

For this role, you will need to:

• Hold a TAE40116 Certificate IV in Training and Assessment (or its successor) or diploma or higher-level qualification in adult education or be willing to obtain these qualifications.
• Be willing to complete a Working with Children Check and National Police Check.
• Be eligible to work in Australia.
• Have possession of a current valid Driver’s License, willingness to drive, and your own registered vehicle with a 4–5-star ANCAP safety rating.
• Hold a Responsible Service of Alcohol Accreditation is desirable but not essential.
• Hold a Cert III or above in Commercial Cookery, Cert IV in Catering Operations, or Cert III or above in Patisserie, their successors, or a chef/cook trade certificate is desirable but not essential.

Please be advised we will be contacting candidates from week commencing 8th January 2024

Why join Team SYC?

• Increase your pay with Salary Packaging options
• Career development opportunities
• Enjoy an additional day off to celebrate your Birthday*
• Access an additional one week of paid leave each year, through SYC loyalty leave*
• Be provided an additional paid personal leave
• Stay healthy with discounted Corporate Private Health Cover
• Access our free and confidential Employee Assistance Program
• Discounted gym membership for all employees
• Enjoy special benefits with Beaurepaires

*Qualifying periods and terms apply.

About us

SYC exists so everyone can succeed.

‍We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.

A non-profit human services organisation, SYC was founded in 1958 to support young people experiencing disadvantage in Adelaide. We now operate nationally, supporting more than 57,000 people annually with housing, education, employment, justice, health, and disability services.

We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in people’s potential. Our vision of wellbeing, independence, and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.

If you match the criteria above, we want to hear from you!

To apply please complete the application process by clicking the Apply Now button.

We’re proud to be a Circle Back Initiative Employer and we commit to respond to every applicant.

Please complete the requested work history and education information on the application page (you are encouraged to detail any (and all) certificates or licence(s) information under the education section) and attach your resume.

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply. If you require assistance completing your application, please contact our recruitment team who will be happy to support you via [email protected], using the subject line: Trainer and Assessor – Hospitality enquiry via EthicalJobs, or 08 8405 8500.