Trainer for Program Communication and Capacity Building (Front-Line Staff)

Background

The Iraqi Institution for Development (IID) is seeking an experienced Trainer to deliver a 3-day capacity-building training focused on enhancing the communication, reporting, and data management skills of front-line staff from IID and its local partners. The training aims to build core competencies in program communication, M&E, data entry and analysis, and reporting styles while focusing on essential management skills, outreach, and community engagement.

Key Objectives:

• Equip front-line staff with essential, practical management skills.
• Enhance understanding and application of M&E principles, data entry techniques, and data analysis.
• Strengthen staff capabilities in using professional communication methods, including email and reporting styles.
• Improve staff competency in outreach, data collection, and community engagement.
• Develop skills for drafting clear and concise reports tailored to various audiences, including stakeholders, line managers, government, and official correspondence.
• Review and ensure staff understanding of the main IID’s organizational policies, roles, and responsibilities.

Training Schedule Overview:

Day 1: Program Communication and M&E Basics

• Morning Session:
• Introduction & Objectives: Overview of the training goals and their alignment with IID’s project objectives.
• Program Communication Skills: Techniques for effective program communication, active listening, message clarity, and team communication strategies.
• Afternoon Session:
• M&E Basics: Introduction to key M&E concepts, data collection methods, and tools for tracking progress and results.

Day 2: Data Entry, Analysis, and Reporting Styles

• Morning Session:
• Data Entry & Management: Practical training on data entry techniques using simple data collection tools and software, emphasizing accuracy and consistency.
• Data Analysis: Introduction to basic data analysis methods to help staff draw insights from collected data and use it to inform program decisions.
• Afternoon Session:
• Reporting Styles: Hands-on session on drafting reports for various audiences, including:
• Weekly and Monthly Reports for internal stakeholders and line managers.
• Government Reports focusing on compliance and project outcomes.
• Official Letters: Structure and best practices for formal communication with government bodies and external stakeholders.

Day 3: Email Guidance and Wrap-Up

• Morning Session:
• Email Guidance: Best practices for professional email communication, including clear subject lines, concise content, and appropriate follow-up etiquette.
• Final Wrap-Up & Q&A: Summary of key learnings, discussion on remaining questions, and providing tools for continued development.

Trainer Responsibilities:

The selected trainer will be responsible for the following:

1. Training Delivery:

• Facilitate a 3-day training program, ensuring engagement and practical learning outcomes for participants.

• Develop comprehensive session plans, presentations, and training materials relevant to the topics.

• Prepare pre- and post-tests to evaluate participant knowledge and progress.

• Provide a final report summarizing key outcomes, feedback, and recommendations for further capacity-building efforts.
• Maintain attendance records for all participants.

• Capture optional photos/videos of the training sessions, if applicable, free of cost.

Deliverables:

• Detailed training materials and session plans for approval before the training.
• A final report summarizing participant feedback, key outcomes, and recommendations for further capacity-building activities.
• Pre and post-tests to evaluate participant knowledge and learning progress.
• Attendance sheets to record participant engagement throughout the training.
• Copy of the training curriculum, to be shared with IID.
• Photos/videos of the training sessions, if applicable, free of cost (optional).

Application Requirements:

Interested trainers should submit:

1. Trainer CV: Highlighting relevant experience in capacity-building, training, and facilitation.
2. Proposal: Explanation of the approach to training delivery, highlighting how it will benefit front-line staff and improve overall management capacity.
3. Curriculum Outline: A practical curriculum breakdown including session objectives, key topics, and methodologies.
4. Training Cost Support: Separate detailed budget proposal for delivering the training in Mosul or Erbil, indicating the location for which the trainer is applying.

Selection Criteria:

• Quality of Technical Proposal (70%): Evaluated based on the comprehensiveness of the curriculum, relevance to front-line staff, and trainer’s experience.
• Experience and References (30%): Trainer’s proven track record in delivering similar trainings and positive feedback from past clients.

If you are passionate about making a positive impact and have the required experience, we invite you to apply.

Interested candidates are invited to submit their motivation letter and English CV by email to:

[email protected]

Demonstrate how you meet the qualifications for this position, no later than Nov 7rd, 2024

**CVs without the subject line ” Trainer for Program Communication and Capacity Building (Front-Line Staff)” will not be considered.

The application CVs will be on a rolling basis.

Links to CVs will not be taken into consideration.

Only shortlisted candidates will be contacted.