Training, Knowledge, and Change Management Specialist

tendersglobal.net

Job categories Project Management
Vacancy code VA/2024/B5131/28470
Level ICS-10
Department/office ECR, AUMCO, Albania
Duty station Tirana, Albania
Contract type International ICA
Contract level IICA-2
Duration Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.
Application period 08-Jul-2024 to 29-Jul-2024
Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement.

Functional Responsibilities

Change Management:
1. Change Strategy:
  • Develop and implement change management plans to support organizational initiatives and projects.
  • Identify potential risks and resistance to change, and develop mitigation strategies.

2. Communication and Engagement:

  • Communicate change initiatives clearly and effectively to all stakeholders.
  • Engage with employees to foster acceptance and support for change initiatives.
  • Establishing solid working relationship with the project board and other key stakeholders
  • Managing project communications and ensure stakeholders are aware of project activities, progress, exceptions
  • Advising the PM and Project Board on issues that may impact the achievement of the outcomes

3. Monitoring and Evaluation:

  • Support the PM in the preparation and managing of the Monitoring and Evaluation Plan
  • Track and report on the progress and impact of change management activities.
  • Adjust strategies as necessary based on feedback and outcomes.

Training Management:
1. Training Needs Analysis:

  • Conduct assessments to identify training
  • Develop and implement comprehensive training plans to address identified gaps.

2. Curriculum Development:

  • Design, develop, and update training materials, ensuring relevance and effectiveness.
  • Collaborate with subject matter experts to create specialized training modules.
  • Managing and reviewing product quality and ensure products are accepted

3. Training Delivery:

  • Coordinate and deliver training sessions, workshops, and seminars.
  • Evaluate the effectiveness of training programs through feedback and performance metrics.

Knowledge Management:

1. Strategy Implementation:

  • Develop and implement a knowledge management strategy to capture, store, and disseminate knowledge.
  • Promote a culture of continuous learning and knowledge sharing within the organization.

2. Knowledge Platforms:

  • Maintain and enhance knowledge management systems, including databases, intranet, and other digital platforms.
  • Ensure the accessibility and usability of knowledge resources.

3. Content Management:

  • Produce and manage knowledge products such as case studies, best practices, and lessons learned.
  • Facilitate knowledge exchange at various levels of the organization.

Education/Experience/Language requirements

Education
  • Advanced university degree (Master’s or equivalent) preferably in Education, Human Resources, Organizational Development, or a related field.
  • A first-level university degree with additional experience may be accepted.

Experience
Required:

  • Minimum of five years of relevant experience in training, knowledge management, and change management, preferably within the UN system or an international organization.

Desirable: 

  • Proven ability to design and deliver effective training programs.
  • Working with public institutions
  • At least 2 years of proven experience in managing change initiatives and mitigating resistance.

Language Skills

  • Excellent command of English.
  • Knowledge of another UN language is an asset.
  • Albanian desirable.

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