Training Manager – South Sudan

Organisation Background

Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.

INSO provides daily support to more than 1200 NGOs operating in 20 of the world’s most insecure countries. INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.

INSO South Sudan

The INSO South Sudan mission addresses the insecure operating environment NGOs face in the Republic of South Sudan. Based in Nairobi, Kenya, this programme supports NGOs providing much-needed humanitarian assistance amid a complex safety and access environment. The team will harness data and insights to provide timely analysis and coordination services to assist humanitarians navigating significant risks to staff and beneficiaries. As part of the INSO South Sudan team, you will be playing an active and impactful role in assisting the delivery of aid to people in significant need.

Job Summary

As Training Manager, you will be responsible for developing, delivering, and evaluating training courses to support national and international NGOs in safety & security management, personal risk mitigation, and humanitarian access. You will ensure compliance with INSO training standards and best practices, as well as lead the preparation and delivery of the annual training plan.

The ideal candidate will be fluent in English and have a strong background in the humanitarian field, adult learning or civilian safety and security sector, with solid project management skills and a good understanding of the South Sudanese context. This post is based in Nairobi, Kenya and reports to INSO’s Head of Mission for South Sudan.

Main Duties and Responsibilities

Implement Training Program

• Communicate with INSO partners about training and listen to their needs.
• Conduct training needs assessment.
• Plan and organise training sessions in Nairobi Kenya, South Sudan and online.
• Contextualise and facilitate in-person and online courses on safety & security management, personal safety, humanitarian access and negotiations.
• Review and improve training materials based on context evolution and partners’ needs.
• Design and incorporate monitoring and evaluation tools.
• Contribute to MEAL and donor reporting.

Improve the Training capacity

• Coordinate with other INSO teams (logistics, financial) and senior management.
• Seek advice and give support to other INSO training teams (15 countries).
• Assist senior management staff in the day-to-day running of the country programme.
• Help manage the public perceptions of INSO’s work to establish and maintain recognition of its mandate for independence, impartiality, and neutrality.
• Comply with INSO service delivery standards and procedures.

Requirements

Essential

• Fluency in English (written and spoken).
• Minimum 3 years of relevant work experience in the humanitarian, adult learning or civilian safety & security sector.
• Minimum 2 years of relevant work experience in team and project management.
• Demonstrated understanding of NGO safety & security management, personal safety, humanitarian principles, practices, access, and negotiations.
• Work experience in conflict affected environments.
• Well-developed networking and organisational skills.

Nice to have

• Experience delivering courses focusing on NGO safety & security management, personal safety, humanitarian access and negotiations.
• Experience developing training curriculum.
• Experience in public speaking.
• Experience implementing technical solutions in training settings.
• A good understanding of the South Sudanese context.
• Additional language skills relevant to the South Sudanese context.

Key Personal Competencies

• Ability to excel in a multicultural work environment.
• Independent drive and ability to manage staff and teams.
• Ability to identify issues, analyse and participate in the resolution of issues/problems.
• Ability to work effectively and efficiently unsupervised.
• Strong work ethic and capacity to take responsibility for his/her own actions.
• Be able to work under pressure.
• Commitment to humanitarian principles and values.
• Confidentiality, integrity, and a sense of conflict-of-interest prevention.

INSO’s Safeguarding Policy

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.

Terms & Conditions

This post is a one-year fixed term (renewable) full-time contract based in Nairobi, Kenya with regular missions to South Sudan if feasible. The position reports to INSO’s South Sudan Head of Mission. We are looking for a start date as soon as possible.