Training Officer

OBJECTIVES OF THE PROGRAMME

The mission of the Division of WHO Health Emergencies (WHE) is to build the capacity of Member States to assess, prevent and manage health emergency risks, and lead and coordinate the international health response to contain all hazard emergencies, as described under the IHR (2005) and to provide effective relief and recovery to affected populations. The WHE Division brings together and enhances WHO’s operational, technical and normative capacities in health emergencies and risk analysis to address all health hazards across the risk management cycle in a predictable, capable, dependable, adaptable and accountable manner. The Programme is designed to operate within the broader humanitarian and emergency management architecture in support of people at risk of, or affected by, outbreaks and emergencies, consistent with ways that strengthen local and national capabilities.

The European Centre for Preparedness for Humanitarian and Health Emergencies (PHHE) aims at strengthening WHO/EURO Member States’ capacities in preparedness for humanitarian and health emergencies through innovative, collaborative and sustainable approaches to capacity building, including through the development and implementation of training opportunities in emergency and disaster risk reduction, the provision of tailored country support in sustainable capacity building, and the facilitation of access to capacity building resources in the Region.

DESCRIPTION OF DUTIES

Within the framework of the delegated authority, under the guidance of PHHE Head of Office, and the direct supervision of the Team Lead “Training and Learning Solutions”, the incumbent is assigned the following duties:

• Develop and monitor a detailed project plan for the team’s capacity-building activities, ensuring they are delivered on time, within scope, and within budget.

• Develop guidance and SOPs in assessing the learning needs of relevant target audience.

• Identify and evaluate new technologies and innovations that align with the PHHE strategic goals, assessing their potential impact and feasibility for implementation.

• Design, develop and update training curricula, training and learning solutions, materials, tools and methods based on the latest evidence, best practices and needs assessment, and disseminate them.

• Establish frameworks for evaluating and following training and learning activities, including effectiveness and impact of training and learning solutions and return-on-investments of programmes; analyse training data and document the findings and best practices; maintain and update the database and records of training and learning activities and participants; provide feedback on results.

• Facilitate and support the knowledge management and sharing of training and learning solutions within and outside the Organization.

• Build and maintain a network of trainers, experts, partners and stakeholders in the area of training and learning solutions.

• Conduct research and analysis on emerging trends, innovations and challenges in the area of training and learning solutions.

• Perform any other duties assigned by the Team Lead and the Head of the Office.

REQUIRED QUALIFICATIONS

Education

Essential: First University degree (Bachelor’s level or above) in health, education, social or behavioral science.
Desirable: Postgraduate degree in one of the above fields. Specialization in the development of training activities.

Experience

Essential: At least 5 years of relevant work experience, at national and international levels, in public health, project management in a health-related field and in the development and the management of training and learning programmes.
Desirable: Experience in project management with emphasis on designing, coordinating and organizing training courses and distance training. Knowledge and understanding of WHO mandate, policies and processes. Experience of work in international organizations. Demonstrated knowledge in preparedness for humanitarian and health emergencies and emerging diseases in international context. Demonstrated experience managing human and financial resources.

Skills

1. Demonstrated knowledge of adult learning theory, and proven ability to create a positive, inclusive and supportive training environment, motivating trainees and adapting to different learning styles; strong skills related to designing and delivering training modules and tools.

2. Proven ability to create a positive, inclusive and supportive training environment, motivating trainees and adapting to different learning styles.

3. Strong skills in the area of developing and establishing polices and strategies

4. Ability to engage and communicate effectively and diplomatically with external partners including Ministries of Health, Donor institutions, Civil Society, and other stakeholders. Commitment to collaborate effectively with other key partners in the Health Subject area.

5. Excellent presentation and communication skills, both oral and written.

6. Proven ability to interact in a multi-disciplinary and cross-cutting environment involving technical, cultural and political elements.

7. Tact, diplomacy, and courtesy.

8. Emotional intelligence: Ability to identify and manage one’s own emotions, as well as helping others to do the same.

9. Sound analytical and organizational skills.

10. Proven ability to work and produce results under pressure in critical situations.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing results
Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French/German/Russian.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 64,121 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2319 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test and/or an asynchronous video assessment may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• For information on WHO’s operations please visit: http://www.who.int.

• For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

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