Training Officer (Protection)

Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change. If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you. The Training Officer (Protection) reports to the Senior Humanitarian Principles Coordinator.

Responsibilities

Develops and updates training strategy on humanitarian principles as part of the Division’s overall strategy, ensuring the evolvement of humanitarian principles are reflected thereof; Conducts needs assessments for humanitarian principles training capacity development, in coordination with Fields and HQs Departments; develops an annual training calendar, and prepares course schedules, to improve and promote humanitarian principles in the Agency. Develops, produces, and/or updates training courses related topics for the Agency in coordination with the Human Resources Department; conducts or supports the implementation of such training, through on-line and/or in-person; ensures the mandatory e-courses. Monitors and develops mechanisms for evaluating the effectiveness of various training modules developed for Protection Division; processes and analyzes learning data to draw insights and follows up to improve learning initiatives, addresses the identified areas for improvement, and follows up their implementation. Engages closely with internal and community outreach activities on humanitarian principles, ensuring that messaging and training efforts are synchronized together and with aligned with the Division’s strategy. Keeps abreast of applied learning developments, best practice and lessons learned in the humanitarian sector that can be applied to UNRWA and makes recommendations accordingly. Writes clear, concise activity reports for the donor and contributes to the monitoring activities with compliance and completing monitoring reports.

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default. Default managerial competencies may apply. Planning and Organizing Leading and Supervising Analyzing Learning and Researching Relating and Networking For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

Education

Advanced university degree (Master’s or equivalent) from an accredited educational institution in business, public administration, human rights, sociology, development studies, or a related discipline.

Job – Specific Qualification

Not available.

Work Experience

At least of five years of relevant experience in capacity development, adult education, developing and supporting blended learning programmes with a strong e-learning component and training facilitation is required. Unless already serving as an international staff member in the UN Common System, at least two continuous years of relevant international experience outside UNRWA, and outside the country(s) of citizenship is required. Advanced university degree (Master’s or equivalent) from an accredited educational institution in business, public administration, human rights, sociology, development studies, or a related discipline is required. Experience with a UN Agency is desirable. Experience in developing training on sensitive issues with a degree of reputational risk for the organization is desirable. Familiarity with course packaging and data collection/processing tools relevant to blended learning is desirable.

Languages

Excellent command of written and spoken English.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract and duration: 1 year project funded, appointment subject to funds availability, may be extended subject to need, funds and performance. Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The Personal History Profile (PHP) should be completed with full work experience under the experience tabs as per the requirements in the Job Opening. UNRWA welcomes applications from qualified candidates with disabilities. A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post. Join our eco-friendly organization dedicated to environment sustainability and targeting to be plastic free by 2025. Equivalency: A first level university degree in combination with additional years of qualifying experience may be accepted in lieu of an advanced university degree. NB: work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination. UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live. For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her. UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups. At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. UNRWA Considerations UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List. UNRWA is a non-smoking work environment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS RELIEF AND WORKS AGENCY FOR PALESTINE REFUGEES IN THE NEAR EAST (UNRWA) DOES NOT CHARGE A FEE OR REQUEST MONEY FROM CANDIDATES AT ANY STAGE OF THE RECRUITMENT AND ONBOARDING PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING, ONBOARDING). UNRWA DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.