Transfer Advisor for Special Programs and Assistant Dean of Undergraduate Advising

POSITION OBJECTIVE

The Transfer Advisor for Special Programs and Assistant Dean of Undergraduate Advising advises students transferring from community colleges about their academic plans and progress, academic schedule, choice of major, and other academic activities and career goals, in order to assist the student in making decisions concerning personal educational goals leading to graduation. The transfer advisor also serves as the initial point of contact for prospective and transfer students navigating pathways from two-year institutions to Case Western Reserve University and provides counsel and assistance regarding transfer requirements, general education, major preparation, navigating the application process, and assessment of transferable credits. The Transfer advisor/assistant dean also helps students navigate student services at Case Western Reserve University, including but not limited to University Housing and Financial Aid. The Transfer Advisor/Assistant Dean manages the enrollment and provides academic support to domestic, non-degree, undergraduate students.

In addition to working with individual students, the transfer advisor/assistant dean also manages a portfolio of academic policies, procedures, and relationships particularly those related to transfer pathways. The transfer advisor/assistant dean will maintain the transfer guides with Northeast Ohio institutions, oversee the university’s cross-registration and concurrent enrollment programs, and work with departments to ensure that transfer guides and articulation agreements are current. Working in collaboration with two-year partner institutions, Undergraduate Admissions, First-Year Experience, and other campus stakeholders, the transfer advisor will assist in developing and conducting programs and activities that identify candidates for cross-registration and concurrent enrollment; support students as they navigate application, enrollment, and financial aid processes; prepare and update information and university resources around transfer to Case Western Reserve University from two-year institutions to be used by students and faculty; and remain current on best practices by representing Case Western Reserve University in appropriate local and national professional organizations, including but not limited to the Ohio Transfer Council (OTC), the National Institute for the Study of Transfer Students (NISTS), and the National Association of Student Personnel Administrators (NASPA). This position will serve as a support system for transfer students from two-year institutions, helping them navigate the challenges of a four-year environment and achieve their academic and personal goals.

The Undergraduate Advising Support Office within the Division of Student Affairs’ goal is to provide timely and accurate advice for students on their academic journey through Case Western Reserve University, connecting them to other resources of support as needed to allow them to successfully complete their academic degrees.

ESSENTIAL FUNCTIONS

NONESSENTIAL FUNCTIONS

CONTACTS

Department: Daily contact with Dean of Undergraduate Advising for exchange of information, consultation, and decision-making. Daily contact with other Senior Associate/Associate/ Assistant deans and members of the technical staff for exchange of information, consultation, supervision, and shared projects. Daily contact with the department assistant who supports the work of this Assistant dean. Regular contact with the graduation and student records specialist on matters related to degree certification and commencement. Regular contact with other members of the Division for Student Affairs, including Career Services, Undergraduate Research, etc. Weekly contact with Dean of Students staff, Residence Life and Greek Life staff and UHC regarding issues related to specific students. Regular contact with Educational Services for Students, Disability Resources, Career Center, University Counseling Services, Office of Multicultural Affairs, members of the Residence Life and Greek Life staffs, and other offices concerning individual students. Regular contact with other members of the office staff to maintain workflow.

University: Daily contact with faculty as advisors and course instructors about individual student concerns. Regular contact with the Registrar’s office concerning student registration and transcript issues. Occasional contact with the Office of Financial Aid for discussion of student concerns. Regular contact with the Office of Admissions. Regular contact with the Cleveland Humanities Collaborative.

External: Regular contact with 2-year campus partners and other cross-registration partners. Periodic contact with employers doing background checks of current and former students.
Students: Daily contact with prospective transfer applicants, non-degree enrollees via cross-registration and concurrent enrollment, and matriculated bachelor’s-seeking undergraduates. Occasional contact with alumni seeking certification of enrollment/degree, letters of recommendation, and/or academic advice.

SUPERVISORY RESPONSIBILITY

None

QUALIFICATIONS

Experience: 3 to 5 years of experience in university teaching and/or administration. Experience working with underserved student populations preferred. Successful leadership experience in a complex, research-intensive institution of higher education strongly preferred.

Education: Master’s degree in Education, Counseling, Higher Education, or an academic field relevant to supporting transfer students.

REQUIRED SKILLS

WORKING CONDITIONS

This position will be 100 percent in-person, with flexibility built-in to manage life events and seasonal workload.

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.

.

Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

.