Transfer & Enrollment Services Specialist - Tenders Global
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Transfer & Enrollment Services Specialist

University of Idaho

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Position Details
Position Information

Internal Posting?
Posting Number SP004159P
Position Title Transfer & Enrollment Services Specialist
Division/College Vice Provost for Strategic Enrollment Management
Department Registrar’s Office
Location Moscow
Posting Context Statement
Position Overview This position is responsible for providing efficient and effective services and information to students, staff, and faculty. The incumbent is expected to develop and maintain a comprehensive knowledge base of University of Idaho academic rules, regulations, and policy.
The Transfer and Enrollment Services Specialist is responsible for the review, evaluation, equation, and processing of transfer credit for new, continuing, and returning students. This position provides technical assistance and serves as a resource for students, staff, and faculty in determining appropriate interpretation and application of University policies and procedures as they relate to transfer credit, the academic record, the degree audit, by entering registration requests, and updating and maintaining accurate student record information. This position works with other Registrar Office staff to ensure excellent service in registration and academic record service for the University community.
Unit URL Strategic Enrollment Management (uidaho.edu)
Office of the Registrar tendersglobal.net University of Idaho (uidaho.edu)

Position Qualifications

Required Experience
  • Customer service experience
  • Experience handling a variety of projects simultaneously that require a high degree of attention to administrative details
  • Experience researching, interpreting, and applying policies and procedures
Required Education
  • High School Diploma or equivalent
Required Other
Additional Preferred Education:

  • Associate’s degree – Experience in Registrar’s Office or Higher education

Experience:

  • Experience with Banner
  • Experience with imaging software
  • Experience with transfer student populations – Demonstrated experience handling confidential information
  • Demonstrated experience interpreting, explaining, and applying complex regulations such as FERPA and academic regulations
  • Strong knowledge of general office policies and procedures

Skills/Ability to:

  • Ability to think clearly under pressure
  • Ability to work with diverse groups of people
  • Ability to handle difficult interpersonal situations with tact and diplomacy
  • Ability to handle sensitive information in a discreet and professional manner
  • Ability to systematically research a variety of sources to collect requested information.
  • Ability to provide accurate and timely information and handle complex problems courteously and efficiently
  • Excellent communication, interpersonal, and organizational skills
  • Ability to adapt quickly to changing policies and procedures
  • Ability to work in a repetitive, detail oriented environment
Physical Requirements & Working Conditions
Degree Requirement Listed degree qualification is required at time of hire

Posting Information

FLSA Status Overtime Eligible
Employee Category Classified
Pay Range $18.75 per hour or higher depending on education and experience
Type of Appointment Fiscal Year
FTE 1
Full Time/Part Time Full Time
Funding
A visa sponsorship is available for the position listed in this vacancy. No
Posting Date 10/13/2023
Closing Date
Open Until Filled Yes
Special Instructions to Applicants This position is posted as open until filled, however, applications submitted on or before October 29, 2023 will receive first consideration.
Position will remain open until a suitable pool of candidates is identified.
Applicants:
Please use your letter of qualification to explain in detail how your work experience, skills, and abilities meet both the required and preferred qualifications as listed in the position description. Your letter of qualification will be used to demonstrate your communication and writing skills to determine your ranking among the other applicants for this position.
For resources about how to write a letter of qualification, please visit the HR website here: Applicant Resources – Careers tendersglobal.net University of Idaho (uidaho.edu)
If you would like to view a full copy of the job description, please reach out to the search coordinator at: [email protected]
Applicant Resources https://www.uidaho.edu/human-resources/careers/applicant-resources
Background Check Statement Applicants who are selected as final possible candidates must be able to pass a criminal background check.
EEO Statement The University of Idaho (U of I) is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, U of I does not discriminate on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity/expression, disability, genetic information or status as any protected veteran or military status in its programs or activities, including employment, admissions and educational programs.

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