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We are looking to strengthen our Welsh translation services to enable the University to promote the Welsh language across all Schools and Departments and fulfil its duties in accordance with its Welsh Language Strategy, Yr Alwad / Embrace it and its Welsh Language Standards.

In this role, you’ll be part of a high-energy and customer focused translation team working across the institution. You will undertake duties related to providing a high-quality translation service (English>Welsh and Welsh>English) by utilizing your skills and experience of the Welsh language. You will also resolve issues independently and use judgement and creativity to suggest the optimum resolution to issues as they occur.  

The team supports the University’s core activities by providing a high quality and effective translation Service, which covers translation of published text (online and print) and simultaneous translation. As expert advisors, the team continues to be critical to the University to becoming a bilingual University, which complies with the Welsh Language Standards.

Members of the team will be trusted colleagues, building effective working relationships with colleagues in the department, in Professional Services and in Academic Departments.
While undertaking your role, you will be an agent for change, reviewing your own performance and progress, looking for opportunities to learn. You will review the effectiveness in respect of our service delivery and suggest improvements in our processes and systems.
You will be a highly motivated team-player, capable of working under pressure in a professional environment to undertake translations on time and to a high standard.  As well as excellent translation skills, you should also have relevant experience of dealing with translation requests and managing your workload effectively in accordance to various demands and deadlines.
Salary band range £26,444 to £29,605, with other benefits including 32 days holiday entitlement plus Bank Holidays, plus membership of the USS Career Average Revalued Benefits section of the Scheme.

This post is full-time and open-ended.

Salary: £26,444 to £29,605 per annum (Grade 4).

Date advert posted: Friday, 15 March 2024

Closing date: Sunday, 31 Match 2024

Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received.

Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a University which seeks to fulfil our social, cultural and economic obligation to Cardiff, Wales, and the world.  In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Job Description

To provide a high quality translation service (English > Welsh and Welsh > English).

Duties and Responsibilities

Translation Service Development Duties
•    Collaborate on the development of a university-wide Welsh translation service with the Head of the Translation Service and colleagues within Professional Services and Academic Schools
•    Assisting the Head of the Translation Service to resolve issues independently and use judgement and creativity to suggest the optimum resolution to issues as they occur

Operational Duties
•    Assist with managing the day to day administration of the Welsh Translation Service.
•    Establish working relationships with key contacts, developing appropriate communication links with the University’s Schools/Colleges and Professional Services and outside bodies as required
•    Provide a professional Welsh<>English translation service to the University, interpreting the requirements of the customer and the subject of the communication to provide contextually appropriate translations, adhering to the compliance requirements of the University and ensuring the University’s Welsh language is presented to a high and consistent standard
•    To utilise relevant translation technology (post-editing machine translation and the University translation memory output) and software to ensure accuracy, consistency, and value for money in relation to translations

General Duties
•    To undertake familiarisation with the University, its structures, aims and objectives, compliance requirements
•    To be cognisant of confidentiality and issues around personal and sensitive data in all areas of activity
•    Abide by all relevant University policies.
•    Perform other duties occasionally which are not included above, but which will be consistent with the role

Person Specification

Essential Criteria

1.    Proven ability to communicate effectively and accurately in both Welsh and English, orally and in writing, to a wide range of audiences, and at all levels.

2.    Experience of undertaking translation work.

3.    Demonstrable cultural awareness in relation to Wales, and the Welsh language.

4.    Proven ability to manage and prioritise own workload and to meet tight deadlines e.g. press and web releases.

Qualifications and Education

5.    Educated to a degree level or equivalent.

Knowledge, Skills and Experience

6.    Able to demonstrate expert professional knowledge within Welsh <> English Translation.

Customer Service, Communication and Team Working

7.    Evidence of ability to explore customers’ needs and adapt the service accordingly to ensure a quality service is delivered.

Planning, Analysis and Problem Solving

8.    Evidence of ability to research and solve expansive problems using initiative and creativity; identify and propose both practical and innovative solution.

Desirable Criteria

1.    Experience of providing interpreting services or willingness to access appropriate training.
2.    A relevant professional qualification.
3.    Experience of undertaking translation work preferably within, or for, the Higher Education Sector.
4.    Experience of working in a Higher Education environment.
5.    Membership of a recognised Translation Association.
6.    Experience of using translation memory software.

Job Category

Business / Strategic Management

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