UNDP is the leading United Nations organization fighting to end the injustice of poverty, inequality, and climate change. Working with our broad network of experts and partners in 170 countries, we help nations to build integrated, lasting solutions for people and planet.

Under the broader framework of the SDGs and in line with the UN Sustainable Development Cooperation Framework (UNSDCF), UNDP Tajikistan continues to deliver on its key strategic priorities within its Country Programme for the period 2023-2026, namely: (i) Sustainable, inclusive and green economic growth, (ii) Integrated management of climate and environmental risks, and (iii) people-centered governance and advancing rule of law.

In achieving the above, UNDP supports the acceleration of Tajikistan’s industrialization, economic productivity and competitiveness, trade, innovative entrepreneurship while ensuring that growth is risk-informed and inclusive.

UNDP continues to invest in Tajikistan’s growth in a sustainable manner and to strengthen resilience to climate change through advancing climate change adaptation (CCA), mitigation and disaster risk reduction (DRR).

UNDP invests in improving access to rights and services through strengthening effective, inclusive and accountable governing institutions, promoting a transparent, gender-sensitive and digitalized public administration with innovative solutions.  UNDP focuses on the advancement rule of law and access to justice and facilitates people’s meaningful participation – in particular, women and youth – in decision-making to promote equality and social cohesion at local level.

Under the guidance and direct supervision of the Operations Specialist, the Travel/ Logistics Assistant provides travel related services and logistics support ensuring high quality and accuracy of work. He/she implements the rules and guidelines regarding travel and entitlements and provides solutions to issues related to travel.  The Travel/ Logistics Assistant promotes a client, quality and results-oriented approach in the delivery of services.

1. Supports travel management processes

• Arrangement of travel in line with travel entitlements, ensuring that the travel arrangement follow the UNDP rules of most direct route and most competitive prices.
• Performing functions of Travel Processor in Quantum: create e-requisitions, vendors and purchase orders for travel.
• Manage and support the organization of workshops, conferences, retreats and other related official events
• Provision of information and guidance on travel including travel route, entitlements, visa requirements and hotel arrangement.
• Arrangements for security clearance when required.
• Hotel reservations for officials and visitors when required.
• Processing requests for visas for all UN travelers, as well as requests for Resident Permit and Diplomatic Identification Card for international staff upon the request of the agency (if any)
• Arrangement for airport pick-up of high-level officials and support to expediting of customs and immigration procedures, as necessary.
• Preparation of routine correspondence, faxes, memorandum and reports in accordance with CO SOP.

• Coordination, deployment of transportation services, day-to-day scheduling/deployment of drivers as needed, regular vehicle maintenance and insurance.
• Checking and certifying of vehicle daily log and gas consumption, update and maintenance of vehicle history report.
• Prompt reporting and investigation of cases of vehicle accidents, damage, loss or theft of items; update and maintenance of vehicle history report.

• Informs and guides management with protocol matters, registration of staff and visitors, and coordination with local authority on administrative matters.
• Keep office aware on changes in key staffing and procedures at relevant ministry
• Advise management on courses of action on operational and strategic issues with MOFA.
• Establish an effective communication system to keep staff members informed on governmental matters.
• Maintain good relationships with protocol and main government counterparts for purposes of travel, admin, mail and logistics services.
• Monitoring, analyzing, tracking, and communicating
• Controlling the in and out and the safe custody of passports and resident permits for employees, dependents, and visitors.
• Facilitate visits of operations management to ministry to ensure stronger alliance.
• Prepare documentations for all residence permits and visas including renewal and cancellation and submit to the authorized officials of UNDP.

• Participation in training for operations and project staff on administration and protocol/visa issues
• Training of staff on the governmental procedures.
• Briefing and debriefing and regular communications to personnel on issues relating to area of work.

Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.

Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Cross-Functional & Technical Competencies

Administration & Operations-Registry & correspondence management-Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

Administration & Operations-Events management-Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc. as needed

Business Management-Customer Satisfaction/Client Management-Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers’ needs

Security Services -Security policy awareness & implementation-Knowledge of security policy concepts and ability to apply to strategic and/or practical situations

Business management-Communication-Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience