Treatment Services Lead – Eating Disorders

• Hours: 38 hours per week
  
• Award: SCHADS
  
• Classification: Level 7.1
  
• Location: South Brisbane based with state-wide oversight (occasional travel required)

The Opportunity

The Treatment Services Lead supports the CEO and liaises with the Leadership Team on daily managing EDQ’s treatment services functions.

The role requires a leader with diverse attributes crucial for effective management and Eating Disorder treatment and support.

• Demonstrate Honesty, Integrity, and Humility to foster trust and maintain ethical standards.
• Uphold Accountability, ensuring responsibilities are met, goals achieved, and a sense of ownership prevails.
• Exhibit a Decisive Commitment to the organisation’s Vision and Mission for goal alignment.
• Balance Confidence with Openness to Direction, fostering effective collaboration and adaptability.
• Translate Organisational Objectives into Achievable Team Goals, demonstrating strategic thinking and organisational skills.
• Manage Stress and Change adeptly, demonstrating resilience and adaptability in dynamic situations.
• Communicate Effectively, navigating challenging discussions with empathy and assertiveness.
• Embrace Lifelong Learning, staying abreast of industry trends and guiding the team through evolving challenges.

Eating Disorders Queensland (EDQ)

EDQ is a state-wide, community-based not-for-profit organisation. We support both individuals who are living with an eating disorder, their carers, loved ones, and key support people.

Support options include therapeutic and psychosocial support for individuals, coaching, and community connection for carers. EDQ also provides early intervention opportunities with community education events focused on creating healthy relationships with food and our bodies. We are passionate about eradicating weight stigma and diet culture.

Our Values: Nurture, Empowerment, Integrity, Innovation, and Collaboration.

Our Vision: is a world free from eating disorders.

Our Mission is to facilitate hope and recovery for all people affected by eating disorders.

Key Responsibilities

1. Adherence to Policies and Procedures:

• Work in accordance with EDQ’s policies and procedures, ensuring a consistent and compliant approach.

2. Leadership and Supervision:

• Lead and supervise a team of coordinators and a senior practitioner, providing clinical and operational oversight.
• Facilitate timely and collaborative clinical decision-making, triaging processes, risk assessment, and staff wellbeing oversight.

3. Collaboration with Leadership:

• Work closely with EDQ’s leadership team to review, develop, and implement policies and procedures.
• Ensure new service models align with best practice standards, maximise available resources, and meet EDQ’s strategic aims.
• Take direction from CEO

4. Care Navigator Relationship:

• Maintain oversight and a close working relationship with the Care Navigator regarding waitlists and client care.
• Ensure appropriate treatment and psychosocial support for clients.

5. Leadership Model – BRAVING:

• Provide oversight and leadership, modelling and instilling BRAVING principles ( Brene Brown’s (Boundaries, Reliability, Accountability, Vault, Integrity, Non-Judgment, Generosity).

6. Culture Development:

• Foster a collaborative, safety-focused culture committed to reflective practice, professional development, and ethics.
• Drives clear, consistent, and transparent communication, especially during difficult conversations.

7. Open Communication and Boundaries

• Communicate openly and vulnerably, setting clear and kind boundaries aligned with team KPIs and EDQ processes.

8. Monitoring and Reporting:

• Regularly monitor KPIs, performance appraisals, performance management, training requests, staff coverage, and client management systems.

9. Client Management System:

• Maintain a client management system, including case notes, measurement tools, statistics/report generation, and reporting to funding bodies.

10. Collaboration with Research Officer:

• Work collaboratively with the Research Officer, providing information and resources for data input, conference abstracts, and opportunities for publishing EDQ services outcomes.

11. Specialist Therapeutic Services:

• Have a solid understanding and able to deliver evidence-based therapeutic services for individuals with eating disorders using a multi-disciplinary approach and a feminist/social justice practice framework.
• Provide intervention and support for clients with complex needs when needed.

12. Stakeholder Engagement:

• Engage with relevant stakeholders, service users, and EDQ staff to optimise service delivery.
• Represent EDQ at case consultations, service partnerships, networking meetings, and events.

13. State-Wide Service Delivery:

• Support innovative state-wide service delivery and liaise with eating disorders-specialised services attached to Hospital and Health Services.

14. Strategic Understanding:

• Understand and contribute to the bigger picture around QLD, National Step Care Approaches, and EDQ’s sector placement.

15. Travel:

• Travel across QLD, particularly to the Cairns Office, may be required.

Key Selection Criteria

(Respond to Citeria in the Cover letter by showing how your current skills are transferable with the use of examples)

• Tertiary qualification in social work, psychology, or Counseling
• Demonstrated leadership experience in clinical environments.
• Ability to engage in high-level decision-making in a dynamic clinical environment.
• Comprehensive understanding of eating disorders and co-occurring presentations, experience working in the complex mental health field highly valued.
• Solid knowledge of evidence-based psychological interventions.
• Excellent verbal and written communication skills.
• High-level ability to provide consultation, training, and advice.
• Strong interpersonal skills, emotional intelligence, and engagement skills.
• Experience in quality assurance for best practice standards.
• Track record of working autonomously and collaboratively.
• Experience in facilitating and chairing meetings.

Reporting Relationships

• This position reports to the CEO.
• Step up for the CEO when needed.
• Will have a collaborative leadership role within the Leadership Team

Funding

• All positions offered by EDQ are conditional on recurrent funding from the funding bodies.

Perks & Benefits

• Supportive and collaborative workplace culture
• Ongoing training and supervision
• Close to multiple public transport options
• Salary packaging and leave loading
• A workplace that values the voice of lived experience
• Safe culture for those with a lived experience of eating disorders (if applicable)

The applicant must possess or consent to undergo the following:

• the Queensland Police National Police Records Check
• the Queensland Working with Children Check (renewed every five years)
• the Queensland ‘Yellow Card’ Application for criminal history screening
• Permission to work in Australia (e.g. Australian citizen or permanent resident)

Applications must comprise the following:

• A cover letter outlining your motivation for the role and highlighting your potential contribution to the selection criteria (maximum two pages); and
• A resume detailing your transferable career experience and achievements.

People of diverse backgrounds and lived experiences of an eating disorder are encouraged to apply for this role.