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The United Nations Development Programme (UNDP) Indonesia plays a vital role in advancing sustainable development goals (SDGs) through programs addressing poverty reduction, sustainable financing, governance, environmental protection, and disaster resilience. Central to these efforts is the effective communication of UNDP’s impact and initiatives to stakeholders, partners, and the public. With the growing importance of digital platforms and visual storytelling, the need for dynamic and high-quality multimedia content has become essential. To ensure consistent and impactful communication, UNDP Indonesia seeks to enhance its capacity in producing multimedia content and creative design tailored to diverse audiences.
To support this objective, the Communication Unit requires the expertise of a skilled Technical Assistant specializing in multimedia and design. This role is expected to bolster the team’s capacity in developing engaging content, including videos, graphics, animations, and other digital assets. By leveraging their technical proficiency, the Technical Assistant will play a critical role in enhancing the visibility and resonance of UNDP Indonesia’s programs and achievements, fostering greater engagement and awareness among key stakeholders.
• Provide support to the team and work closely with UNDP Communications to develop and ensure compliance of specific documentation (e.g. drafting and editing social media posts, monthly newsletter, publication copies, digital, and hard copy appeals, articles etc.), as required;
• Assist the team to develop and execute an adequate and integral communication plan for internal and external communication;
• Assist the team in preparing Country Office’s events related with promotional and awareness raising (training, webinar, etc). Creating appealing visuals and provide multimedia support for events and external engagement activities;
• Support in updating database of the relevant public and development partners private sector, civil society and other stakeholders who are counterparts for the Communication Unit. Monitor and evaluate the use and effectiveness of media materials and sheer results and findings;
• Providing support to plan, shoot, and edit video content for various purposes, including promotional materials, event documentation, and storytelling. Deliver high-quality outputs optimized for digital platforms;
• Support to review communication products including photo and video for completeness and compliance with communication guidelines and procedures prior to submission for final approval and signature; identifies inconsistencies; distributes communication products to relevant parties upon approval;
• Conceives and drafting of files, graphics, and/or illustrations for visual media, including web, social media, and print.
b. Support strategic partnership, communication and support to the implementation of resource mobilization:
• In coordination with UNDP’s Communication Unit and other relevant counterpart communications department, support documentation of the Country Office activities as a tool to communicate results, deepen stakeholder knowledge and buy-in and resource mobilization for the Country Office’s Communication Unit.
c. Supports knowledge building and knowledge sharing focusing on achievement of the following results:
• Participation in the trainings for project staff
• Synthesis of lessons learned and best practices from the Communication Unit to further build capacity for project’s Communication Focal Points.
• Contributions to knowledge networks and communities of practice.
d. The incumbent of the position should avoid any kind of discriminatory behavior including
gender discrimination and ensure that
• Human rights and gender equality is prioritized as an ethical principle within all actions;
• Activities are designed and implemented in accordance with “Social and
Environmental Standards of UNDP”;
• Any kind of diversities based on ethnicity, age, sexual orientation, disability, religion, class, gender are respected within all implementations including data production;
• Differentiated needs of women and men are considered;
• Inclusive approach is reflected within all actions and implementations, in that sense an enabling and accessible setup in various senses such as disability gender language barrier is created;
• Necessary arrangements to provide gender parity within all committees, meetings, trainings etc. introduced.
Institutional Arrangement
Under the overall guidance of the Communication Analyst, the Technical Assistant support the Communication Unit on a day-to-day basis to cover communication aspect of the Country Office’s brand and visibility, as well as UNDP’s project teams.
Core
Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross Functional & Technical Competencies
Business management Digital Awareness and Literacy Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed
Business management Working with Evidence and Data Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making
Business Management Communication Ability to communicate in a clear, concise and unambiguous manner both through written and visual communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels
2030 agenda- people Gender Gender mainstreaming
Admin and operation Events management (including retreats,
trainings and meetings) Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc.
Business Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers’ needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests. Ability to anticipate client’s upcoming needs and concerns.
Min. years of relevant Work experience
• Minimum 5 years of relevant experience for candidate with High school or minimum of 2 years of experience for candidate with Bachelor Degree; preferably in the field of communication.
Required skills
• Good inter-personal and communications skills.
• Ability to work in a team.
• Excellent writing skill in both Bahasa Indonesia and English.
• Demonstrated experience in communication field of work will be an asset.
Desired skills in addition to the competencies covered in the Competencies section • Experience of working with government, bi/multi-lateral agency and/or UN Agencies
• Visual design experience for all media platforms: editorial, graphic designing and research experience focused on UN-
thematic areas.
• Proven social media and social networking expertise
• Experience with digital and online communications, including content creation and management of social media, websites and online platform management
Required Language(s) (at working level) English and Bahasa Indonesia in both writing and speaking
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: No requirements
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