UNHCR: External Relations Assistant – Lomé

Deadline for Applications

July 20, 2026

Hardship Level

A (least hardship)

Family Type

Family

Residential location (if applicable)

Grade

GS4

Staff Member / Affiliate Type

General Service

Reason

Regular > Regular Assignment

Target Start Date

2026-07-01

Standard Job Description

External Relations Assistant

Organizational Setting and Work Relationships
The External Relations Assistant normally functions under the direct supervision of a (Snr) External Relations Officer or another professional staff depending on staffing structure of the Office. The incumbent assists in the management of external relations activities of the Office. Under the supervision of the manager, s/he provides support in organising visits of UNHCR senior management, foreign delegations, donors, press and media by contributing to the drafting of briefings and reports/materials for external partners. S/he may also receive advice and operational support from the External Relations/Public Information Units at the Country Office /HQ.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity.

Duties
– Support the drafting of briefing notes, bulletins, reports, newsletters and prepare any other public information material, as required.
– Facilitate and accompany visits of foreign delegations, partner NGOs, donors and the media to refugee camps.
– Assist in the drafting and translation of routine correspondence and texts.
– Ensure that public information materials including fact sheets, information brochures, briefing materials from the Branch Office, etc. are available.
– Support the organization of events (e.g. World Refugee Day) and liaise with partners, refugees and local communities on implementation.
– May be required to assist in compilation of weekly, monthly, annual/quarterly thematic reports, situations reports etc.

– Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
– Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G4 – 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
International Relations, Journalism, Political Science,
Law Media,
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Not specified.

Desirable
Previous experience in UN/UNHCR. Completion of UNHCR learning programmes or specific training relevant to functions of position. Knowledge of another relevant UN language. HQ and Field experience with UNHCR or with other humanitarian organizations.

Functional Skills
IT-Computer Literacy
CO-Drafting and Documentation
TI-Interpretation
CO-Media monitoring and analysis
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.
As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

This position is in the National Office headed by the Head of National Office, reporting directly to the Regional Bureau in Dakar, Senegal.
The National Office is part of the Coastal Countries structure.

Focus :
les relations extérieures, les partenariats, la communication, la coordination et le soutien aux activités de mobilisation de ressources :

Qualifications minimales essentielles et expérience professionnelle requise :
Être de nationalité togolaise, avoir le statut de réfugié au Togo ou disposer d’une autorisation légale de travailler au Togo.
Être titulaire d’un diplôme universitaire en relations internationales, sciences politiques, communication, journalisme, développement international, sciences sociales ou dans un domaine connexe.
Justifier d’une expérience professionnelle pertinente dans les domaines de la communication, des relations extérieures, des partenariats, des affaires publiques, de la gestion de l’information ou de l’action humanitaire.
Excellentes compétences en communication écrite et orale, avec une forte capacité à interagir avec des interlocuteurs variés et à travailler efficacement dans un environnement international et multiculturel.
Excellente maîtrise du français et bonne connaissance de l’anglais, avec de solides capacités de rédaction, de synthèse et de révision de documents destinés à des audiences internes et externes.
Maîtrise des outils de la suite Microsoft Office (Outlook, Word, Excel, PowerPoint) ; la connaissance de Power BI, des outils de visualisation de données ou des plateformes de communication numérique constitue un atout.
Excellentes capacités d’analyse, de synthèse et de résolution de problèmes.
Aptitude démontrée à proposer des solutions innovantes et à faire preuve de créativité dans le développement de produits de communication et de sensibilisation.
Grande rigueur organisationnelle, sens du détail et capacité à gérer simultanément plusieurs priorités dans des délais contraints.
Capacité à travailler de manière autonome tout en contribuant efficacement au travail d’équipe dans un environnement dynamique.
Solides compétences en planification, coordination et suivi d’activités impliquant de multiples parties prenantes.
Une expérience en collecte, analyse et présentation de données est fortement souhaitée, notamment pour l’élaboration de rapports, de produits de communication axés sur les résultats et de documents destinés aux donateurs et partenaires.
Une connaissance du contexte humanitaire, des enjeux liés aux déplacements forcés, à la protection des réfugiés ou au développement constitue un atout important.

Compétences clés recherchées :
Communication et rédaction
Gestion des partenariats et relations extérieures
Analyse et gestion de l’information
Organisation et coordination
Sens de l’initiative
Travail d’équipe et collaboration
Orientation résultats
Adaptabilité et flexibilité
Sens du service et des relations avec les partenaires

Required languages (expected Overall ability is at least B2 level):

,

,

Desired languages

,

,

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

CO-Drafting and Documentation, CO-Media monitoring and analysis, IT-Computer Literacy, TI-Interpretation

Education

Certifications

International Relations – Other, Journalism – Other, Law – Other, Media – Other, Political Science – Other

Work Experience

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Political awareness, Teamwork & collaboration, Technological awareness

UNHCR Salary Calculator

https://icsc.un.org/Home/SalaryScales

Compendium

Additional Information

Functional clearance

This position doesn’t require a functional clearance