JOB DESCRIPTION

 

Responsibilities
Within delegated authority, the Information System Assistant will be responsible for the following duties: • Assists with the planning of all major information systems projects within the mission, monitoring the progress of the systems analysis, design, development, testing and implementation of new, moderately complex systems, and/or participates as a member of a team with responsibility for major components of more complex systems. • Assists with the management of the Information Systems budget, formulating and monitoring budget allocations and expenditures, verifying funding and ensuring no overrun occurs. • Supports the development of technical specifications for the procurement of equipment and contractual services and coordinates the technical evaluation of offers and proposals received. • Handles all aspects of contract administration including the establishment of service level agreements with vendors and chargeback policy for users. • Assists the team with the development of strategies to implement global information systems projects originating out of DFS/ICTD and the mission. • Assists the team with the development, implementation and monitoring of information systems standards,. guidelines and procedures. • Assists the team with the development of detailed systems and other functional specifications and user documentation as required. • Provides advice to users, analyzing user requirements and translating these into new applications; determines application systems integration and linkage issues. • Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc. • Supports the team with the development of training materials, operating and user manuals and trains staff in the use of assigned systems. • Assists with the development of disaster recovery plans relating to information systems and ensures appropriate planning and training of those responsible. • Researches, analyses and evaluates new technologies and makes recommendations for their deployment. • Participates in writing reports and papers on systems-related topics, system requirements, information strategy etc. • Develops the yearly work plan, mentors and supervises personnel of the Unit Internetworking and Infrastructure • Participates in the development of plans for major IT systems projects within the mission, monitoring. the progress of the design, installation and commissioning of various networks and systems. • Contributes to the maintenance of internet working systems that includes routers and switches. operating systems’ platforms, database management systems, servers, workstations, and related equipment. • Devises and administers disaster recovery plans; provides training for support staff in implementing these plans to ensure optimal readiness. • Shares responsibility for the proper implementation of backup and recovery procedures. • Maintains a regular review of the network resources access control, data security, and server and data stores security systems. • Ensures all information security systems are properly configured and maintained: • Supports the user access control for network resources and overall network security • Provides guidance to, and may supervise, new/junior staff, consultants, etc. • Contributes to the collection and analysis of data as well as identification of trends or patterns and provides draft insights through graphs, charts, tables and reports using data visualization methods for data-driven planning, decision-making, presentation and reporting. • Documents requirements and background information used for data analysis. • Perform other related duties as required.

Competencies
Professionalism: The ability to perform analysis, modeling and interpretation of data in support of decision making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects or work. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Education
High school or equivalent diploma is required. Technical or vocational certificate in computer science, information systems, mathematics, statistics or related field is required. Successful completion of both degree and non-degree programs in, data analytics, business analytics or data science programs is desirable

Job – Specific Qualification
Not available.

Work Experience
A minimum of Eight (8) years of progressively responsible experience in Information Systems and Technology, including at least Three (3) years of experience at the international level is required Experience working in Information Systems and Technology within United Nations common system field operation inclusive of peacekeeping, political missions and UN agencies, funds, and programmes or similar international organization or non-governmental organization is required. Experience in carrying out programmatic/administrative tasks necessary for the functioning of the Unit including preparation of cost estimates/budgets, reporting on bbudget/programme performance, contracting vendor services is required Experience in FTS Assets Management in ERP Systems like UMOJA on Expandable, Non-expandable such as Issue, Return, write off and Reporting is required Experience in Acquisition Planning, Vendor Management, including raising of Shopping cart, Purchase order in ERP Systems like UMOJA is required. Experience in implementing high availability networking solutions, Data Center Management, Programming Network Devices, Managing Active Directory and User access is Required. Experience in using Customer Relationship Management (CRM) such as INEED, Field Remote Infrastructure Management (FRIM) or any other IOT, ERP Systems like UMOJA Security Liaison Officer (SLO) is required Experience in Performing DRP/DRX Exercise in Data center and Infrastructure, including writing DRP/DRX Documentation is required. Experience in ERP Systems like UMOJA Analytics, Power BI Analytics is required. Experience in data analytics or related area is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the advertised post, fluency in English, both oral and written is required; Knowledge of another UN official language is desirable.

Level of Education: Bachelor Degree

Work Hours: 8

Experience in Months: No requirements