General Information

Publication for

Partner

Partner Name

UN-HABITAT United Nations Human Settlements Programme

Position Title

Communications Senior Assistant

Job Category

Communications

Duty Station(s)

Amman

Seniority Level

Entry Level

ICS Level

ICS 05

Contract Type

ICA – LICA – Support – Regular

Contract Level

LICA 5

Posting Start Date

28-Dec-2025

Posting End Date

11-Jan-2026

Duration

12 Months

Job Highlight

The Communications Senior Assistant is responsible for conducting a wide range of tasks. Depending on the organizational setting, these may include providing support to the implementation of communications strategies, crisis communication, media relations and monitoring, digital campaigns and analytics, internal communications, outreach and advocacy.

About the Region

The United Nations Human Settlements Programme (UN-Habitat) is dedicated to promoting socially and environmentally sustainable human settlements development and achieving adequate shelter for all. UN-Habitat”s work is aligned with the New Urban Agenda and Sustainable Development Goal 11, aiming to create inclusive, safe, resilient, and sustainable cities.

About the Country/Multi-Country Office

In Jordan, UN-Habitat has been working with national and local stakeholders and communities to support sustainable urban development and resilience-building, focusing on its core thematic areas; Climate Change and City Resilience, Urban Data and Planning, SDG Localization, and Community- Led Public Space Development. Through several of these initiatives, Jordan has been selected as a pilot country for innovative approaches and has national and local officials have participated in global and regional knowledge exchange.

Job Specific Context

The Communications Senior Assistant should establish and maintain relationships with communications specialists in his entity, in other entities, in field operations, and with staff working on substantive areas to support content creation, monitoring and reporting efforts, coordinate media activities and events, provide updates, and communications support to other functional areas.

The Communications Senior Assistant also will support the maintenance of relationships with officials and counterparts in United Nations agencies, funds and programmes, media representatives, digital/community influencers, vendors, think tanks, and academia to provide information about UN activities and operations, coordinate exchanging information, content and best practices, and support the organization and delivery of events and campaigns.

The Communications Senior Assistant will work closely with UN-Habitat Jordan team to support the communication and visibility of the country programme in close coordination with project partners and executing entities. And will report to the Head of UN-Habitat Jordan office and the designated Communication Officer in the Regional Office.

Monthly remuneration (net, take home): JOD 1,541.83 (negotiable).

Role Purpose

The Communications Senior Assistant executes assigned communications tasks to highlight project achievements and impact. The incumbent coordinates content creation across multiple platforms, from news articles and social media to publications and press releases. The Communications Senior Assistant also possesses strong writing and organizational skills, and is able to manage project logistics, maintain records, and support outreach efforts, including pitching stories to media outlets.

Functions / Key Results Expected

1. Communications Support

• Gather success stories, lessons learned, and testimonials to illustrate project impact.

• Coordinate dissemination of messages and materials across platforms, ensuring consistency with project goals.

• Work with interpreters to translate/localize communication materials for diverse audiences.

• Support scheduling, budgeting and coordination with vendors and partners for communication projects.

• Maintain records and documentation of activities. Support timely reporting.

• Manage communication tools and resources (e.g. digital assets, databases, contact lists, etc).

1. Project Support and Communications

• Provide logistical and administrative support for communication events, workshops and campaigns.

• Assist in monitoring communication activities to measure reach and impact.

1. Content Development

• Contribute to drafting and editing content for websites, social media, newsletters, and press releases.

• Assist in producing publications, reports and other materials that highlight project achievements

1. Research and Analysis

• Collect information to support the development of communication strategies, identifying trends and opportunities.

• Gather feedback from audiences to inform strategy improvement.

• Support the Partnerships team in maintaining engagement records and dashboards

• Provide administrative support for meetings, travel and partner surveys.

• Capture project achievements and ensure proper visibility through social media and events.

• Document project activities and assist with beneficiary data tracking for reporting purposes,

1. Media Content and Outreach

• Produce locally relevant news articles, feature stories, interviews and media briefs.

• Translate/ adapt communication materials for national audiences.

• Identify and pitch stories to national/ regional media outlets, and support press events.

• Maintain media-engagement records and submit monitoring reports.

1. Knowledge Building and Sharing

• Actively participate in communications-related training and capacity-building initiatives for personnel.

• Contribute to knowledge networks and Communities of Practice (CoPs).

Skills

Communication, Corporate Communications, Internal & External Communications, Social Media Communications, Stakeholder Engagement

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organisational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education Requirements

Required

• Secondary school (or equivalent) with 5 years of relevant experience OR

• Bachelor’s degree (or equivalent) in any discipline with 1 year of relevant experience is required.

Desired

• A globally or nationally recognized professional certificate in communications, journalism, or digital and social media communications is desired.

Experience Requirements

Required

• Relevant experience is work in communications, public relations, media, journalism or related fields.

Desired

• Experience of working in multicultural environments or UN system organizations in a developing country is desired.

• Experience in development or humanitarian contexts is desired.

• Experience in using Drupal, WordPress, Webflow, or any other content management system is desirable.

• Experience in overseeing video production is desirable.

• Experience in producing material for interactive knowledge management products (webpages, augmented and virtual reality products) is desirable.

Language Requirements

LanguageProficiency LevelRequirementEnglishFluentRequiredArabicFluentRequired

Additional Information

• Please note that UNOPS does not accept unsolicited resumes.
• Please note that UNOPS will at no stage of the recruitment process request candidates to make payments of any kind.
• Applications to vacancies must be received before midnight Copenhagen time (CET) on the closing date of the announcement. Applications received after the closing date will not be considered.
• Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
• UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
• Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
• We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

• For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
• For retainer contracts, you must complete a few mandatory courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. Refreshers or new mandatory courses may be required during your contract. Please note that you will not receive any compensation for taking courses and refreshers. For more information on a retainer contract here.
• For more details about the contract types, please click here.
• All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
• It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.