Hardship Level (not applicable for home-based)

U (unclassified)

Family

UNOPS LICA3

2024-02-01

January 27, 2024

Title: Registration Clerk
Project: “Strengthening Registration and Identity Management Process for Assistances and Services in Ecuador”
Duty station: Cuenca, Ecuador
Section/Unit: UNHCR Registration Unit
Contract/Level: Local Support, LICA 3
Duration: From 01 February – 31 December 2024
Supervisor: Direct Supervisor: Head of Field Unit, Cuenca, Veronica Machuca
Functional Supervisor: Registration and Identity Management Officer, Mr. Leonardo Delmondes

1. General Background

Ecuador is part of the United Nations Convention of 1951 relating to the Status of Refugees and its 1967 Protocol, as well as major international and regional human rights instruments that recognize the right to asylum. It is also part of the United Nations Convention of 1954 relating to the Status of Stateless Persons and the United Nations Convention of 1961 on the Reduction of Statelessness. The asylum procedure in Ecuador is regulated by the Organic Law of Human Mobility, effective February 6, 2017.

Ecuador is a country of transit and destination for people who need international protection. In the last two decades, Ecuador hosted more than 68,708 recognized refugees (mainly Colombian) and has become one of the leading countries of transit and destination for Venezuelan refugees and migrants. Ecuador receives the third highest number of Venezuelans after Colombia and Peru. Since 2016, more than 4.7 million Venezuelans have left their country, making it the biggest exodus in the history of Latin America. Of these, 2.2 million have entered Ecuador, of which estimated 500,000 have been established in the country according to the R4V.

In 2019, approximately 2,100 Venezuelans per day entered Ecuador (with peaks of 6,000) until 26 August, when Ecuador began requiring visas for Venezuelans. Since 2018, the number of Venezuelan asylum seekers exceeded the number of asylum seekers from Colombia.

The Office of the United Nations High Commissioner for Refugees works in Ecuador supporting the Ecuadorian government to protect refugees and looking for durable solutions. UNHCR’s operation in Ecuador began in 2000 as part of the strategy of the organization to protect and provide assistance, particularly to the victims of the Colombian conflict. The Ecuadorian 2023-2025 Multiyear Strategy aims to support the Government of Ecuador to: (i) the development of protection mechanisms, (ii) strengthening national asylum system, (iii) and identification of durable solutions, including alternative pathways.

The operation is coordinated at the national level by the country office in Quito. In addition, UNHCR has Sub-Offices in Quito (Solanda), Ibarra and Guayaquil; Field Offices in Esmeraldas, Huaquillas, Tulcán, Lago Agrio, and Field Units in Manta, Cuenca and Ambato.

2. Purpose and Scope of Assignment

Work activity will be based in Guayaquil, in the office of the UNHCR with regular visit to Government and Partner Offices. Under the direct supervision of the Head of Sub-Office in Guayaquil, the Contractor shall be responsible for:

– Assist in the implementation of UNHCR registration strategies and methodologies for populations of concern.
– Assist in implementing of Registration and Data Entry Standard Operating Procedures (SOPs) in accordance with relevant standards and policies.
– Conduct registration interviews in accordance with local SOPs and registration standards.
– Respond to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
– Maintain accurate and up-to date records and data related to all individual registration cases.
– Identify persons with specific needs and ensure timely referral to protection follow-up as required.
– Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
– Maintain data security in line with UNHCR’s Data Protection Policies and Guidelines.
– Refer cases to other units within the office and to implementing partners as necessary.
– Assist with other Protection activities as required
– Ability to travel to remote locations when required.

3. Monitoring and Progress Controls

– Conduct regular data quality check and clean-up;
– Provide weekly and monthly data quality assurance reports;
– Provide weekly and monthly statistics on registration, enrollment, protection and assistances;
– Provide monthly data audit reports and analysis;

4. Qualifications and Experience

a. Education

– University Degree in Computer Science, Statistics, Economics, Business Administration, Information Management, Information Technology or related fields (mandatory).

b. Work Experience

– 1 year relevant experience (internships count as well).
– Experience in training.
– Basic knowledge of the principles of protection, registration and assistance to asylum seekers, refugees and other persons on concern.
– Experience in working with identity management software or database.
– Good knowledge of handling confidential and statistical data.
– Good computer skills, particularly in data entry and management.

c. Key Competencies

– Analytical Thinking
– Technological Awareness
– Planning, organizing, and adaptation to work under pressure
– Negotiation and respect for cultural diversity.
– Political Awareness

5. Submission of applications

A. English Desirable. Level intermediate.
B. Shortlisted candidates may sit a technical test.
C. Foreign candidates, to be considered eligible for this position, must have a temporary or permanent residence in Ecuador that allows them to carry out work activities in the country.
D. If recommended, the candidate must submit a current and updated RUC Unique Taxpayer Registry and a voluntary contribution certificate to the Ecuadorian Institute of Social Security IESS. Voluntary IESS securities will be covered by the staff member. The salary offered is in net terms.
E. If you wish to be considered for this vacancy, please submit your application according to the following instructions:

– CANDIDATES WITH ACCESS TO THE WORKDAY: In order to apply, you must first create your profile in the WORKDAY system.

– EXTERNAL CANIDATES: Candidates who do NOT have access to the WORKDAY system should submit their application through UNHCR’s official site for applications:
https://www.unhcr.org/careers.html

WHEN CREATING A CANDIDATE PROFILE IN WORKDAY, PLEASE USE CAPSLOCKS FOR LAST NAME AND NO SPECIAL CHARACTERS (Ñ OR ACCENTS)

CVs WILL NOT BE ACCEPTED BY EMAIL. ONLY THOSE APPLICATIONS SENT THROUGH THE SYSTEM WILL BE CONSIDERED.

NOTE

UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

If you are a person with a disability and need additional assistance during the application and/or recruitment process, please contact us by email: ecuquhr@unhcr.org

Standard Job Description

Required Languages

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Desired Languages

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Additional Qualifications

Skills

Education

Certifications

Other information

This position doesn’t require a functional clearance