UNV Programme Assistant

Details

Mission and objectives

The United Nations Volunteers (UNV) programme is the organization that contributes to peace & development through volunteerism worldwide. The mission of the UNV programme to promote volunteerism through advocacy, programming & mobilization of volunteers.
Executive Board decision 2006/18 confirmed UNV’s business model, leading to UNV being operational in three domains:
* mobilizing volunteers to enable more people to be directly involved in humanitarian, peacebuilding and post-conflict recovery, as well as sustainable development and poverty eradication work of the UN;
* advocating for volunteerism and civic engagement in peace and development; and
* pursuing the integration of volunteerism across policy, legislation and programming as well as delivering on internationally agreed development goals.

Context

The United Nations Volunteers (UNV) programme is the UN organization that contributes to peace and development through volunteerism worldwide. The UNV Field Unit (FU) in Timor-Leste is accountable for mobilizing and placing UN Volunteers in UN Agencies, Funds, and Programmes focused on peace, development, and humanitarian needs. The UNV Field Unit represents and positions UNV in Timor-Leste and brings UNV’s services and solutions closer to its partners from governments, UN entities, civil society, and the private sector to involve both onsite and online volunteers. The main purpose of the Timor-Leste FU is to establish and strengthen relationships with all UN Agencies, including resident and non-resident agencies in the country, and effectively coordinate with the Regional Office and HQ organizational units, on volunteer mobilization, program implementation, provision of substantive inputs and facilitation of corporate initiatives. The Programme Assistant works to support the Country Coordinator’s efforts to increase UN Volunteer volume in the country, ensure efficient and timely programme operations (financial, procurement, volunteer management support, etc.), and assist with the duty of care and satisfaction of the UN Volunteers.

Task description

Within the delegated authority and under the supervision of a Country Coordinator or his/her designated mandated representative(s), the UNV Programme Assistant will:
 Establish strong partnerships with the UN agencies and create opportunities for increasing UN Volunteer mobilization in Timor-Leste.
 Complete tasks of day-to-day UNV recruitment processes, onboarding, repatriation, extensions, and HR actions on UVP in close liaison with the host entities, VSC/VSS, and the Country Coordinator.
 Conduct pre- and post-arrival arrangements for UN volunteers, including entry lump sum and travel allowance, hotel booking, inductions, and other pertinent issues for national and international volunteers.
 Arranging induction for the new UN Volunteers, providing support to necessary administrative and operational support to the new UN Volunteers, i.e., introducing the buddy system, liaising with VSC, and other pertinent issues.
 Support UNV mobilization by close coordination and follow-up with the agencies and partners following the guidance of the Country Coordinator.
 Support the country coordinator in coordinating with partners, arranging meetings, research works, arranging UNV missions, policy works on volunteerism, developing talent pool, and improving documentation.
 Monitor and keep records of the contractual status at the UVP of all serving UN volunteers and flag to his/her supervisor follow-up actions on assignment extensions, renewals, and replacements.
 Provide, when required, in consultation with the country coordinator, the necessary support to UN volunteers in the case of serious illness, medical evacuation, security evacuations, or the death of a UN volunteer.
 Ensure all conditions are met before the payment of final entitlements to UN volunteers at the end of their assignment.
 Maintain inventories of all UNV-supplied, non-expendable equipment and ensure records of all items purchased for UNV-executed projects are submitted to UNV headquarters.
 Support the Country Coordinator in addressing questions of UN Volunteers and the UN partners and ensuring the most significant level of satisfaction to them regarding performance.
 Support the country coordinator in providing relevant assistance to the serving UN Volunteers, responding to their queries, and maintaining excellent coordination with UN Volunteers and host entities for their well-being.
 Effective and efficient support of the Country Coordinator and UN partners in advocacy and outreach campaigns (International Volunteers Day/IVD, presentation of promotional information with Host Entities, local volunteer organizations, etc.).
 Conducted advocacy and outreach programmes at UNV to expand the national talent pool and advocate for online volunteers (OV).
 Maintain volunteer files, partners’, and volunteers’ databases, and build an efficient documentation system
 Perform quantum and UVP roles as guided by UNV
 Any other related tasks that the country coordinator may require or assign.