SOLICITATION NUMBER: 7200AA24R00037
ISSUANCE DATE: April 1, 2024
CLOSING DATE AND TIME: January 16, 2025, 12:00 P.M. Eastern Time
SUBJECT: Solicitation for U.S. Personal Service Contractor (USPSC)
Dear Prospective Offerors:
The United States Government (USG), represented by the U.S. Agency for International Development (USAID) is seeking offers from qualified persons to provide personal services under contract as described in this solicitation.
Offers must be in accordance with Attachment 1 of this solicitation. Incomplete or unsigned offers will not be considered. Offerors should retain copies of all offer materials for their records.
USAID will evaluate all offerors based on stated evaluation criteria. USAID encourages all individuals, including those from disadvantaged and under-represented groups, to respond to the solicitation.
This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the offer.
Any questions must be directed in writing to the Point of Contact specified in Attachment 1.
Sincerely,
Digitally signed by JOY ANITA BURRISS (affiliate)
Date: 2024.03.29 12:30:07 -04’00’
Joy Burriss
Contracting and Agreement Officer,
M/OAA/BHA-CPS/PSC
Duties and Responsibilities:
At the GS-11 equivalent level:
● Work closely with JHOC Instructors on administrative requirements, logistics, and venue support, identifying and coordinating teaching staff and guest speakers; and ensure shipping of all needed materials for Joint Humanitarian Operations Course (JHOC) training events around the world, in synchronization with travel schedules of team instructors.
● Maintain JHOC course schedule and coordinate with Humanitarian Assistance Advisors to the
Military to identify and fill instructor staffing gaps for JHOCs.
● Work closely with supporting contractor(s) to ensure timely printing and shipping of JHOC
supporting materials, including curriculum modules, case study information, timeline materials
and JHOC Handbooks, to CMD instructors for an estimated 125 virtual and in-person JHOCs per
year.
● Assist with the virtual training platform used worldwide for the JHOC; schedule virtual classroom per instructor requests, stay up to date with platform provider, develop and provide training on platform use to course instructors.
● Track and collate curriculum updates for JHOC participant handbooks.
● Collect feedback from JHOC evaluations.
● Track recurring JHOCs conducted virtually for world-wide attendance. Maintain enrollment
rosters, send registration confirmation emails, schedule monthly guest speakers, maintain
PowerPoint presentations, and set up and break down the classroom.
● Monitor incoming requests for scheduling JHOCs at field locations using standardized JHOC
request form, seeking additional guidance from assigned Team Lead (or his/her designee)
regarding priority of requesting unit or team, if necessary.
● Respond to inquiries from individuals seeking enrollment in JHOC.
● Archive course evaluations and rosters/sign-in sheets for each JHOC.
● Maintain JHOC electronic (server and online) files and update database/historical record of all
courses.
● Serve as a tertiary or secondary Joint Humanitarian Operations Course (JHOC) instructor and
assist with facilitation of the course.
● Complete functional training as required (BHA training, e-learning training, etc.).
● This position may be expected to be able to qualify, train for and routinely serve on
disaster/humanitarian responses in Washington DC or in the disaster area for 4 to 6 weeks (or
more) intervals. These can either be Disaster Assistance Response Teams (DARTs) and/or
Response Management Teams (RMTs). DARTs are deployed to the field in response to disasters
and operate in the field, providing staff an opportunity to deploy overseas for an extended
period of time (e.g., 6-8 weeks). RMTs are based in Washington, DC and provide services to
support DARTs, such as coordination and external engagement, communications, planning,
logistics, travel coordination, or other similar duties (depending on the RMT role).
● As needed, may serve on temporary short-term assignments (“detail”) on other teams within the office or bureau to meet operational needs during staff shortages. Duties performed while on
detail will be aligned with existing duties and responsibilities and will be directly related to the
position’s scope of work.
● As needed, staff is expected to support BHA’s hiring efforts and serve on PSC hiring committees. Training will be provided.
● The PSC may be expected to obtain an Agreement Officer’s Representative (AOR) or Contracting Officer’s Representative (COR) certification. The AOR/COR oversees agreements and/or contracts. This includes but is not limited to reviewing invoices, approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, financial/budget reports, contractor performance evaluations, and compliance. More information about the AOR/COR responsibilities and related requirements can be found in the COR designation letter and the AOR designation letter. In the event that this role requires an AOR/COR certification, mandatory training will be provided.
At the GS-12 equivalent level: (If the PSC is promoted during contract performance)
● Coordinate administrative requirements, logistics, and venue support, identifying and
coordinating teaching staff and guest speakers; and ensure shipping of all needed materials for
Joint Humanitarian Operations Course (JHOC) training events around the world, in
synchronization with travel schedules of team instructors.
● Manage the virtual training platform used worldwide for the JHOC; schedule virtual classroom
per instructor requests, stay up to date with platform provider, develop and provide training on
platform use to course instructors.
● Ensure JHOC training methodologies and evaluation methods are in line with best practices and industry standards.
● Oversee and maintain JHOC course schedule and coordinate with Humanitarian Assistance
Advisors to the Military to identify and fill instructor staffing gaps for JHOCs.
● Coordinate with supporting contractor(s) to ensure timely printing and shipping of JHOC
supporting materials, including curriculum modules, case study information, timeline materials
and JHOC Handbooks, to CMD instructors for an estimated 125 virtual and in-person JHOCs per
year.
● Manage and track recurring JHOCs conducted virtually for world-wide attendance. Maintain
enrollment rosters, send registration confirmation emails, schedule monthly guest speakers,
maintain PowerPoint presentations, and set up and break down the classroom.
● Oversee incoming requests for scheduling JHOCs at field locations using standardized JHOC
request form, seeking additional guidance from assigned Team Lead (or his/her designee)
regarding priority of requesting unit or team, if necessary.
● Respond to inquiries from individuals seeking enrollment in the DC-based JHOC.
● Manage/maintain JHOC electronic (server and online) files and update database/historical
record of all courses.
● Serve as a tertiary or secondary Joint Humanitarian Operations Course (JHOC) instructor and
assist with facilitation of the course.
● Act as the CMD training manager; monitor and maintain electronic training records, training
databases, and course information.
● Analyze feedback from JHOC evaluations and the performance trends of individual trainers to
recommend changes or updates to the course or to inform assigned Team Lead of potential
issues.
● Research and assist in designing and expanding the JHOC through online training platforms and distance learning programs.
● Coordinate with CMD surge staff and intern(s) on JHOC and other related trainings.
● Oversee requests for scheduling JHOCs and make recommendations regarding use of staff and
resources to assigned Team Lead.
● Plan and facilitate annual JHOC curriculum review and implement course changes in all JHOC
materials once updates have been finalized.
● Liaise with DoD staff regarding JHOC training coordination and related logistics.
● This position may be expected to be able to qualify, train for and routinely serve on
disaster/humanitarian responses in Washington DC or in the disaster area for 4 to 6 weeks (or
more) intervals. These can either be Disaster Assistance Response Teams (DARTs) and/or
Response Management Teams (RMTs). DARTs are deployed to the field in response to disasters
and operate in the field, providing staff an opportunity to deploy overseas for an extended
period of time (e.g., 6-8 weeks). RMTs are based in Washington, DC and provide services to
support DARTs, such as coordination and external engagement, communications, planning,
logistics, travel coordination, or other similar duties (depending on the RMT role).
● As needed, may serve on temporary short-term assignments (“detail”) on other teams within the office or bureau to meet operational needs during staff shortages. Duties performed while on
detail will be aligned with existing duties and responsibilities and will be directly related to the
position’s scope of work.
● As needed, staff is expected to support BHA’s hiring efforts and serve on PSC hiring committees.
Training will be provided.
● The PSC may be expected to obtain an Agreement Officer’s Representative (AOR) or Contracting Officer’s Representative (COR) certification. The AOR/COR oversees agreements and/or contracts. This includes but is not limited to reviewing invoices, approvals, program/project deliverables (i.e. work plans, annual reports, month status reports), travel requests, key personnel requests, financial/budget reports, contractor performance evaluations, and compliance. More information about the AOR/COR responsibilities and related requirements can be found in the COR designation letter and the AOR designation letter. In the event that this role requires an AOR/COR certification, mandatory training will be provided.
Education and Experience
At the GS-11 equivalent level
Minimum education and experience requirements:
● A high school diploma or its equivalent with at least seven (7) years of experience working in
operations or administration, disaster response, emergency relief/management, humanitarian
civil-military operations, humanitarian assistance, communications, event coordination, or
teaching.
OR
● A bachelor’s degree in any discipline with at least three (3) years of experience working in
operations or administration, disaster response, emergency relief/management, humanitarian
civil-military operations, humanitarian assistance, communications, event coordination, or
teaching.
OR
● A master’s degree or its equivalent in any discipline with at least one (1) year of experience
working in operations or administration, disaster response, emergency relief/management,
humanitarian civil-military operations, humanitarian assistance, communications, event
coordination, or teaching.
AND
● Specialized Experience: experience organizing, scheduling, and managing training courses or
other events/meetings. Experience working with USG departments or agencies, including the
Department of Defense.
At the GS-12 equivalent level
Minimum education and experience requirements:
● A high school diploma or its equivalent plus eight (8) years of experience working in operations or administration, disaster response, emergency relief/management, humanitarian civil-military operations, humanitarian assistance, communications, event coordination, or teaching.
OR
● A bachelor’s degree in any discipline with at least four (4) years of experience working in
operations or administration, disaster response, emergency relief/management, humanitarian
civil-military operations, humanitarian assistance, communications, event coordination, or
teaching.
OR
● A master’s degree or its equivalent in any discipline with at least two (2) years of experience
working in operations or administration, disaster response, emergency relief/management,
humanitarian civil-military operations, humanitarian assistance, communications, event
coordination, or teaching.
AND
● Specialized Experience: experience coordinating, facilitating, and managing training courses or other events/meetings. Experience working with USG departments or agencies, including the
Department of Defense.
SELECTION FACTORS
(Determines basic eligibility for the position. Offerors who do not meet all of the selection factors are considered NOT qualified for the position.)
● Offeror is a U.S. Citizen.
● Complete resume submitted. See section IV for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.
● USPSC Offeror form AID 309-2. Offerors are required to complete sections A through I. This form must be physically signed. Electronic signatures may be accepted.
● Ability to obtain and maintain a Secret clearance. If there is a change in circumstances requiring access to National Security information classified at the Top-Secret level, the offeror may be asked to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented Information level clearance as provided by USAID. Failure to do so may result in the withdrawal of an offer or
removal.
● Ability to obtain a Department of State medical clearance and maintain it throughout the life of
the contract. More information on medical clearance classifications can be found in 16 FAM
211.2 Clearance Classifications or the Department of State webpage on medical clearances.
● Must not appear as an excluded party in the System for Award Management (SAM.gov).
● Satisfactory verification of academic credentials.
BASIS OF RATING: Offerors who meet the Education/Experience requirements and Selection Factors will be further evaluated in accordance with the Offeror Rating System. Those offerors determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.
Offerors are required to address each factor of the Offeror Rating System in their resume, describing specifically and accurately what experience, training, education and/or awards they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Offeror Rating System factors may result in not receiving credit for all pertinent experience, education, training and/or awards. The most qualified offerors may be interviewed and required to provide a writing sample. BHA will not pay for any expenses associated with the interviews.
Professional references and academic credentials will be evaluated for offerors being considered for selection.
Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an offeror. BHA reserves the right to select additional offerors if vacancies become available during the future phase of the selection process.
How to apply
Via email: BHA.FARORecruitment@usaid.gov