VAC-11611 Hart – Operations Manager (EoI)

Express of Interest

Operations Manager

As a leading organisation Hart Security
provides tailored security strategies that anticipate changing
threats.  

We pride ourselves on delivering high-quality services while
maintaining a strong commitment to community development and sustainability.

The
Operations Manager will be well-equipped to navigate the operational complexities
with precision and expertise.

Responsibilities:

·Full management accountability for operational aspects of delivery of the contract in East Africa

·Ensure effective Journey Management Process on all client moves.

·Deliver and oversee effective training in line with the agreed pre-deployment and post deployment refresher training programme.

·Maintain high standards of customer service.

·Maintain management accountability/responsibility for all contract equipment.

·Maintain adherence to and reporting of the contracted stipulated KPIs.

·Proactively meet the changing requirements of our clients.

·Comply with all reporting requirements.

·Co-ordination and cooperation with other organisations.

Personnel Management:
Lead and supervise a mobile security team, including training, and performance
management, to ensure a high level of productivity and job satisfaction.

Budgeting and Cost Control:

Develop and manage operational budgets, track expenses, and implement
cost-saving measures to achieve financial targets and optimise resource utilisation.

Compliance and Risk Management:

Ensure compliance with all security regulations, policies, and procedures, and
identify and mitigate operational security risks to safeguard the company’s
assets and reputation.

Continuous Improvement:

Identify opportunities for process improvement and implement best practices to
enhance operational efficiency and effectiveness.

Stakeholder Engagement:

Collaborate with internal and external stakeholders, including government
agencies, suppliers, and partners, to foster positive relationships and support
business objectives.

Essentials:

• DV Cleared (advantage) or SC clearance (essential).
  

• Must be a British passport holder.

• At least 7 years of accumulated experience (including operational experience) in the British military.
  

• Current and valid C1 Driver’s license.

• Degree or equivalent in operational security management or a related field.

• SIA Level 3 licence – Close Protection, FREC 3 or equivalent.

• Trauma first aid medic – First Response Emergency Care Level 3 (FREC 3) or equivalent (e.g. ECFR)
  

• Fluency in English.

• Proven experience in operations management,

• Experience in a high threat environment required Including East Africa.

Desirable:

Hold a valid National Rifle
Association of the United Kingdom Range Conducting Officers qualification and
able to act as an RCO and run Ministry of Defence (MoD) ranges.

• Strong leadership and management skills, with the ability to motivate and inspire a team.

• Excellent communication, negotiation, and problem-solving skills.

Application Process:

Interested candidates should submit
their resume/CV and a cover letter outlining their qualifications and
experience relevant to the position.

Shortlisted candidates will be contacted
for further assessment.

Hart Security are an equal opportunity employer and encourage candidates from diverse backgrounds to apply.

Please note that only shortlisted candidates will be contacted.