VAC-12216 HR / Administrative Investigator

The mission of CTG is to partner with the world’s most effect humanitarian organisations to provide support in enabling the success of projects, to provide a duty of care to staff who operate in conflict affected countries & to ensure that all of our business practices remain ethical & uphold human rights.

Objectives include but are not limited to:

• To conduct administrative investigations to establish whether CTG staff have breached internal policies & procedures.

• To support the development & implementation of prevention policies & mitigation measures through the tracking & reporting of cases & lessons learned.

• To enhance processes for investigating, documenting & reporting on performance & discipline incidents with effective organization skills & report writing skills.

Specific responsibilities will include but not be limited to:

• Leading in the management of minor performance & disciplinary issues (i.e. absence to work, poor performance, adherence to SOPs, etc.).

• Investigating major disciplinary issues (i.e. fraud, corruption, SEAH, theft, etc.) in line with CTG’s investigations division guidelines.

• Arranging & conducting interviews with consultants & other stakeholders where required.

• Ensuring detailed minutes of any interviews & meetings held in relation to disciplinary cases are kept.

• Gathering, recording & securely retaining evidence relating to an investigation in accordance with CTG investigations division guidelines.

• Drafting & reviewing warning letters, termination letters & other performance management documentation & developing a precedent bank.

• Developing & implementing of investigations plans, investigations reports & management implication reports.

• Drafting & reviewing correspondence with clients & other parties.

• Ensuring files are organised & up to date in appropriate electronic secure formats.

• Maintaining an updated case / investigation tracker in electronic format.

• Supporting the preparation of awareness & prevention training for staff.

• Supporting the ethics committee with administrative & project matters when there is capacity.

This role reports to the Ethics & Quality Manager.

Education:

• Bachelor’s degree in legal studies, business studies, international affairs, development studies or similar (essential).

• Master’s degree in legal studies, business studies, international affairs, development studies or similar (desirable). 

• HR management certification / diploma (advantage).

• Investigations training (preferable).

Work experience:

• 5+ years of relevant experience (desirable).

• Extensive experience dealing with disciplinaries & investigations (essential).

• Experience working in the HR & / or humanitarian sector (preferable).

Geographical experience:

• Experience within Africa & Middle East (desirable).

Languages:

• Fluency in written & spoken English (essential).

• Arabic language skills (favourable).

• French language skills (favourable).

The successful candidate will:

• Be a self starter & able to work independently with minimum supervision.

• Be comfortable handling large workload, working under time pressure, managing multiple issues at once.

• Have strong organisational skills, ability to follow up on issues & prioritise.

• Possess excellent attention to detail & accuracy.

• Have strong written & verbal communication skills.

• Have superior research skills.

• Demonstrate a high level of discretion with confidential matters.

• Have experience with online document management systems.

• Have business proficiency in computer systems and MS Office applications.

This role has no team management responsibility.

• Qualified female candidates are highly encouraged to apply.

• Applicants based in Dubai & immediately available to start would be preferred.