VAC-13270 ICT Innovation and Support Contractor

CTG is looking for a contractor whose experience matches the below TOR.

• Implement records inventory locate, identify, describe, count & measure all records series created & held by different mission offices.

• Arrange the records & documents according to the records series; implement records retention & disposal schedules, dispose of obsolete records & transfer records with long term value to our clients records center.

• Participate in processing the received records in the records center: registration, labelling & arrangement based on the archiving guidelines, prepare the documents for digitisation.

• Implement digitization of records for various sections, preparing the files, scanning, creating metadata, capturing the records in the records management system & performing quality assurance.

• Participate in the preparation of records transfer of the archival records to UNARMS.

• Be part of the team responsible for rolling out the information & records management program across the mission, which will involve business needs assessment, file plan development, staff training & system commissioning.

• Participate in upgrading TRIM to Content Manager, Integrating Content Manager with Share Point & implementing post configuration of Content Manager based on changes made on sections file plans, install the Content Manager client application on the information focal points computers in collaboration with FTS – SMU.

• Customize the Content Manager & Share Point records class, modify record titles, record types & metadata formats as agreed upon by sections.

• Assign staff access rights to various office functions as agreed by the sections; create new index files / containers / archive box labels (barcodes) per theme & level identification rules as set out in the file plan.

• Implement an electronic records management system using TRIM / Content Manager & Share Point by ensuring that electronic records & emails are accurately captured & managed during the file plan rollout, participate & guide staff in offline data migration to the information & records keeping platforms.

• Troubleshoot the information & records management systems in collaboration with SMU; carry out & provide user support & resolve complex user problems related to IRM platforms, Content Manager & Share Point online.

• Participate in training the end users on IRM principles, practices & the use of the tools.

• Provide reports, statistics & progress of the activities & perform other assigned duties.

This role reports to the line manager.

• A high school diploma or equivalent is required.

• A completed course in information management, records management, archival studies, or library sciences is also required. 

• Knowledge & experience in information management, records management, electronic records management, Electronic Documentation Management Systems (EDMS), database management & / or library systems are required.

This role has no team management responsibility.

Qualified female candidates are encouraged to apply for this role.