Main purpose of job:

Reporting to the Corporate Services Team in Canberra, this role is responsible for ensuring the smooth running of the Perth Consulate General’s office, as well as, being the first point of contact for resolution of local issues that fall under the corporate services remit in the British High Commission or British Consulate Generals.

The job holder will be responsible for providing high quality Corporate Services delivery across Australia Network.  The jobholder require strong (written and verbal) communication and prioritisation skills, with agility in operating under ambiguity.

The job holder will also be providing support to the Lead IT Support Officer (ITSO) and assist in delivering operational and strategic ICT tasks in accordance with London IDD ensuring compliance, business resilience and business continuity, as well as regular systems, hardware maintenance, and repairs.

Roles and responsibilities / what will the jobholder be expected to achieve?:

• Proactive management of the office environment, ensuring safety of staff and visitors and management of office stationery and kitchen supplies;
• Sign-posting staff and line managers on policies and procedures;
• Health & Safety – ensure FCDO health & safety policy, procedures, and systems of work are understood, implemented, supported, and monitored at the office and residential properties in Perth;
• Support a well-managed security environment at Post by working with staff to ensure that physical and information security procedures are understood and in compliance, becoming the liaison point for building management and CS in Canberra;
• Upkeep of asset management/inventory of ICT equipment;
• Rebuild of laptops as and when delegated by the ITSO in Canberra and making sure all spare assets are updated on a monthly basis;
• Provide IT support under the guidance of the lead IT Support Officer as necessary;
• Provide logistical support for Perth office ensuring value for money;
• General Administrative tasks, including filing etc;
• Support Information Management Officer by maintaining up-to-date Post Information Asset Register (IAR) to ensure that information assets are managed in accordance with official policy and guidance;
• Project/research admin work;
• Requisitioning, enact and acquit payments for Corporate Services
• Providing Secretariat support for Corporate Services Committees meetings and general administration tasks including meeting minutes taking, circulation of papers and agenda, filing etc as directed by the Corporate Services Manager/Head of Corporate Services;
• Monitor and respond to the Australia Enquiry mailbox;
• Assist other members of the Corporate Services team as required and ad hoc Corporate Services project work.

• Ability to prioritise effectively in the midst of conflicting priorities and competing demands and follow through on tasks with limited supervision
• Ability to interact professionally with key players at senior levels, both within and outside the Consulate-General
• Excellent oral and written communication skills
• Knowledge and understanding of Windows, Microsoft Office, Office 365, and MS Teams.

Language requirements: 

Language: English

Level of language required: Fluent