Bangkok
tendersglobal.net
View Vacancy – BK – Entry Clearance Assistant, AO
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Other British Government Departments (Partners across Government, including UK Visas)
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UKVI (UK Visas and Immigration)
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Main purpose of job:
The British Embassy Bangkok is a large diplomatic mission of around 140 staff delivering a dynamic and rapidly expanding programme of activity in support of the UK’s objectives including on prosperity, trade, security, open societies, consular services and law enforcement. This is an exciting opportunity to join our diverse team.
UK Visas and Immigration (UKVI) Bangkok works closely with Home Office International Operations (HOIO) Bangkok, Global Decision-Making Hubs and Central Service Teams in the UK to deliver a world-class visa service that supports UK economic growth & prosperity and keeps the UK border safe & secure.
We are seeking a flexible colleague who will work well in a busy IT-based office environment, who can deliver their work on time and to a high standard. You will need to be adaptable and show a willingness to undertake a variety of tasks.
You will need an eye for detail, a positive attitude, good communication skills and the ability to work as part of a busy and focused team. We also want you to enjoy working with us – so please bring your sense of fun too – and enjoy getting to know your new role and your new colleagues.
The successful candidate will be a self-starter who can successfully work in a small but busy team. They will have an inquisitive mind, strong administration ability and be a team player with excellent interpersonal and time-management skills.
Roles and responsibilities / what will the jobholder be expected to achieve?:
Enrichment activity: To deliver Thailand enrichment activity by undertaking information enquiries with internal and external partners, undertaking document checks and conducting visa customer interviews – all within agreed priorities, deadlines and customer service-standards. Working closely with enrichment teams in decision making centres and helping support new tasking processes across Visa, Status and Information Services (VSI) and Immigration Enforcement (IE) as applicable.
Generating new enrichment capabilites: exploring new approaches to new or existing checks, including smarter, more reliable and where possible digital options. Establishing new contacts to broaden existing capabilities.
Generating statistics/ Admin support: To generate monthly visa statistics and all other relevant administration to support the UK Visas and Immigration (UKVI) Bangkok team.
Translating: Translating documents from Thai into English
Investigation: To support the Home Office International Operations (HOIO) investigations by conducting necessary checks and researches as required and report findings to Home Office International Operations (HOIO) .
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- An excellent command of English (written and spoken). This will be tested at interview.
- Good communication and people-friendly interpersonal skills, and the ability to develop productive relationships with other teams around the network
- Strong computer skills (MS Office, accessing databases & web-based applications)
- The ability to work as part of a small team in Bangkok and work under pressure to meet challenging targets
- A positive attitude, can do attitude, with attention to detail
Language requirements:
Language: English and Thai
Level of language required: IELTS level 6.5 Fluent: written and spoken
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- A background in immigration administration or other administration role in an overseas Embassy
- A background of checking or testing information submitted to a private or government sector organisation
- Familiarity with the Thailand social system and official documents held by Thai citizens
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Delivering at Pace, Making Effective Decisions, Managing a Quality Service
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6 June 2024
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Administrative Officer (AO)
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Full-time, Fixed Term
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36
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12 months
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Asia Pacific
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Thailand
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Bangkok
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British Embassy
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1
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THB
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THB 47, 887
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29 July 2024
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This vacancy is advertised as a full-time, fixed-term role of 12 months to be based in Bangkok.
Learning and development opportunities (and any specific training courses to be completed):
The British Embassy Bangkok encourages all staff to develop their capabilities, through both formal training (courses) and informal (job-shadowing, coaching, on-the-job training etc.). The majority of our formal L&D opportunities are drawn from FCDO resources. All staff are encouraged to share their skills and experience with colleagues, through informal training (‘lunch & learn’) or coaching/mentoring. All staff are eligible for 5 L&D days a year.
Working patterns:
This is a full time role – 36 hours/week, Monday to Friday.
We are currently operating a hybrid working pattern with staff expected to work from the Embassy for 60% of their working week.
The Embassy has a smarter working policy and is committed to offering flexible working patterns balanced with the operational requirements of the role. In crisis/emergency situations you may need to work as required to support the Embassy response, sometimes on a shift pattern, which may result in unsociable hours and/or weekend working.
As an inclusive employer we are happy to discuss alternative working patterns at interview or at the point of any job offer.
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Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline”.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
Please note that it is likely that any non-Thai national who is successful in securing a role within the Embassy will need to leave the country and re-enter with a specific type of visa if currently living in Thailand or will need to apply for a visa before travelling here if currently based outside of Thailand. Whilst the Embassy can support you with this process, the costs involved will need to be met by the candidate.
Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are recruited by the British Embassy are subject to Terms and Conditions of Service according to local employment law.
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
The British Embassy offers a competitive compensation package including a guaranteed 13th month pay, 20 days paid annual leave (calculated on a pro-rata basis if you join after 1 January), extensive medical insurance and access to a guaranteed 5 days of learning opportunities a year.
The British Embassy Bangkok promotes the following values:
- Expertise – We bring cultural, linguistic, geographic, historical and technical expertise to our work. We continuously invest in ourselves and share expertise for the benefit of the UK internationally.
- Respect – We have respect for each other and the different cultures we come from and work with. We are open, inclusive, fair and courteous and treat others with kindness and compassion.
- Resilience – We are ready to work in tough places or on difficult issues. We look after ourselves, support each other and display solidarity with individuals, teams and organisations.
To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.
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Thailand
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