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View Vacancy – BK – Regional Crisis Adviser, EO
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Foreign, Commonwealth and Development Office (Consular Roles)
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Consular
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Main purpose of job:
UK diplomatic posts overseas are at the frontline of a UK government response to an overseas crisis affecting British people and interests. This role focuses on ensuring that our staff have the right plans and skills to be able to respond to a range of different crisis scenarios. Within your region you will be responsible for understanding the risks that different posts face and their overall preparedness and providing support and advice to help them improve their ability to respond.
You will champion the Foreign, Commonwealth and Development Office’s (FCDO) clear crisis management methodology and training products, supported and directed by the FCDO Crisis Management Department (CMD) based at headquarters and working closely with regional crisis leads and consular staff. As one of the two Regional Crisis Advisers for the Asia Pacific region, you will have opportunities to work together and will both be an important part of the Asia Pacific Consular and Crisis leadership team. You will feed into broader consular policy in the region and role modelling the Asia Pacific Consular Network leadership values.
The role is open for candidates to be based at either the British Embassy Jakarta, Manila, Bangkok or Kuala Lumpur. There will be opportunities for travel to deliver training and advice in your region known as Asia Pacific North. Subject to change and depending on your base, the locations in your region could include Cambodia, China, Japan, Korea North, Laos, Mongolia, Myanmar, Thailand, and Vietnam. Given the regional nature of this role you, you will need to be available to travel frequently across the Asia Pacific Region.
At these posts you will need to be able to form close working relationships with your colleagues at all levels and experience, prioritising posts with the greatest need for support. You will benefit from excellent learning and development opportunities, which will allow you to deepen your crisis management skills as well as a supportive network of colleagues both in HQ and our global network.
Roles and Responsibilities:
You will be one of two Regional Crisis Advisers covering the Asia Pacific region (the other is based in Melbourne).
Roles:
- Crisis Preparedness and risk: Develop a coherent approach to crisis management at British diplomatic posts across the Asia Pacific Region by supporting crisis preparedness and tracking risk, providing high quality guidance and training so that posts are well prepared to effectively respond to a crisis, in line with FCDO Crisis Management Department (CMD) policy and guidance.
- Crisis Response: To provide support and advice to posts experiencing or approaching a crisis to ensure the most effective response.
- Crisis Improvement: To maintain a good understanding of the crisis risks within your region, providing input to and quality assurance of post crisis management plans, highlighting key risks to CMD and the Consular Regional Director (CRD) and applying lessons from crises and exercises. Maintain good relationships with both internal and external crisis management stakeholders to enhance regional risk assessment and horizon scanning.
Responsibilities:
- Network and Post Support: To prioritise crisis preparedness work in your region based on an understanding of risk and horizon scanning. To act as expert adviser to the Embassy or High Commission Crisis Management Committee making recommendations to ensure policy and guidance is followed by Posts. To encourage and help embed a ‘whole of mission approach’ to planning and crisis preparedness.
- Quality Assurance: To advise our overseas Embassies and High Commissions on development of their crisis management plans (CMPs), and crisis preparedness working to achieve a consistent quality across the region, merging local knowledge with central crisis management guidance. You will provide support and guidance on approval of all the CMPs in your region. Work with CMD’s Preparedness and Risk Team to identify risks, capability and capacity gaps and to help posts take steps to improve their preparedness.
- Training & Exercising: Deliver engaging crisis training in your region liaising closely with the CMD Training & Exercising Team and using the latest training approaches and materials. Identify any potential learning/skills gaps in crisis management techniques and work with CMD to address them. Help CMD to coordinate and prioritise regional exercises and assist in the delivery of overseas training events. Support crisis managers to encourage colleagues to complete the crisis content of the International Academy’s foundation level. Champion the various learning methods to help promote and develop crisis management learning in region.
- Stakeholder Engagement: To ensure good understanding of host country and regional crisis structures and maintain up-to-date liaison contacts. Engagement with senior leadership will be critical, delivering constructive feedback to those senior to you will be a core skill.
- Lessons Learned: participate in and facilitate where appropriate (e.g. for locally managed crises), the crisis lessons learned process. To identify, record and share best practice regionally. Working with CMD to ensure lessons learned are taken forward and incorporated back into CMPs across the region.
- Crisis Management Portal: act as a champion for our Crisis IT system ‘CM Portal’. Ensure relevant staff across the region keep their skills and access up to date to reflect latest developments of the Crisis IT system.
- Crisis Response: working with CMD and the CRD provide advice and support to Embassies or High Commissions in crisis.
Resources managed (staff and expenditure):
- Responsible for managing a regional travel budget
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- Excellent English language skills (written and oral)
- Understanding of and an ability to work in an international or governmental organization.
- Excellent inter-personal, communication and team working skills.
- Excellent presentational, organisational skills and a proactive approach.
- Resilience, with ability to work unsupervised and innovate
- Self-starter with strong time management skills – able to work to deadlines and targets and manage a sometimes heavy workload while safeguarding your own personal resilience.
- Excellent IT skills (Outlook, PowerPoint, Word, Excel, MS Teams)
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- Familiarity with FCDO’s (or other organisation’s) crisis management policy and procedures would be helpful. The successful candidate will benefit from training and development through the FCDO’s International Academy’s Consular and Crisis faculty.
- Experience of providing training in a professional environment, ideally with an externally validated professional accreditation, such as CIPD.
- Familiarity with crisis management issues and techniques and an ability to understand risks across a range issues. Familiarity with UK consular and crisis procedures
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Changing and Improving, Communicating and Influencing, Delivering at Pace, Seeing the Big Picture
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5 June 2025
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Executive Officer (EO)
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Full-time, Permanent
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36
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Asia Pacific
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Thailand
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Bangkok
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British Embassy
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1
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THB
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74,490
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monthly
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28 July 2025
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The British Embassy offers a competitive remuneration package, including salary (will be abated for those not liable to tax), benefits, a leave entitlement, health insurance and comprehensive development programme based upon business need and individual staff requirements.
Learning and development opportunities:
FCDO’s International Academy Consular and Crisis faculty.
The British Embassy Bangkok encourages all staff to develop their capabilities, through both formal training (courses) and informal (job-shadowing, coaching, on-the-job training etc.). The majority of our formal L&D opportunities are drawn from FCDO resources. All staff are encouraged to share their skills and experience with colleagues, through informal training (‘lunch & learn’) or coaching/mentoring. All staff are eligible for 5 L&D days a year.
Working patterns:
This is a full time role – 36 hours/week, Monday to Friday.
We are currently operating a hybrid working pattern with at least 60% of the time being spent in the office.
The Embassy has a smarter working policy and is committed to offering flexible working patterns balanced with the operational requirements of the role. In crisis/emergency situations you may need to work as required to support the Embassy response, sometimes on a shift pattern, which may result in unsociable hours and/or weekend working.
As an inclusive employer we are happy to discuss alternative working patterns at interview or at the point of any job offer.
Other Information:
Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are locally recruited by the British Embassy are subject to Terms and Conditions of Service according to local employment law.
No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
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Please note that your application must be submitted before 23:55 on the day mentioned in the above field “Application deadline”.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.
Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
To ensure a successful application, it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles: Civil Service behaviours which provides detailed guidance on how the behaviours are defined.
Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender, and nationality.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
Please note that it is likely that any non-Thai national who is successful in securing a role within the Embassy will need to leave the country and re-enter with a specific type of visa if currently living in Thailand or will need to apply for a visa before travelling here if currently based outside of Thailand. Whilst the Embassy can support you with this process, the costs involved will need to be met by the candidate.
Employment offers are subject to successful clearance of pre-employment and security checks. Staff who are recruited by the British Embassy are subject to Terms and Conditions of Service according to local employment law.
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
The British Embassy offers a competitive compensation package including a guaranteed 13th month pay, 20 days paid annual leave (calculated on a pro-rata basis if you join after 1 January), extensive medical insurance and access to a guaranteed 5 days of learning opportunities a year.
The British Embassy Bangkok promotes the following values:
- Collaboration
We support each other and are inclusive
We work closely with others to deliver
- Empowerment
We are innovative and adaptive
We achieve a healthy work-life balance, taking advantage of hybrid working
- Expertise
We build on and champion our diverse skills and expertise
We draw on data, technology and evidence
- Respect
We build trust and value differences
We invite and appreciate other perspectives
- Impact
We take a strategic approach
We prioritise and are all clear on expectations
To those applicants not short-listed, we extend our appreciation for considering the British Government as a potential employer.
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