Who are we?

The British Consulate General (BCG) in Milan is a part of a world-wide network representing British political, economic and consular interests overseas. Our network is recruiting for a Driver/Messenger.

Main purpose of the role:

To provide a high standard of transport and logistics support to His Majesty’s Consul General in Milan, visiting officials and delegations from the UK including high level officials, as well as other staff eg from Consular or DBT as business needs demand. Core duties include driving, some office and computer-based tasks as well as some basic repair/handyman duties. Out of region travel is a key part of this role requiring occasional overnight stay.

Roles and Responsibilities:

General driving duties:

• Undertake all driving responsibilities within the city of Milan/Lombardy region and across Italy as occasionally required, including deliveries and any ad-hoc requirements.
• Plan and research routes to destination to ensure safe and efficient journeys, using available technology.
• Complete journey record sheets including miles covered and petrol purchases.
• The successful candidate will wear a uniform.

Care of vehicles:

• Keep the vehicles clean, secured and serviced.
• Conduct regular checks of tyre pressure, hydraulic fluid, oil, battery level and fuel.
• Identify any defects as early as possible and keep any potential risk to a minimum level.
• Ensure vehicle maintenance, servicing, and insurance renewal as necessary.

Office and administrative duties:

• Prepare all paperwork, invoices and overtime sheets for transport management within the deadlines.
• Contribute to logistics and delivery of high-level visits, including driving schedules etc.
• Support office tasks as directed by the team’s supervisor.
• Support with minor maintenance tasks in the Consulate and Residence premises, including carrying out small repairs.
• Occasional support with external contractors, including supervision of maintenance/building works being carried out.
• Contribute to corporate activities and initiatives outside of own job for the wider network’s good eg Inclusion and Diversity Group, Learning and Development Group etc.

• Italian proficient (minimum C1 level under the CEFR or equivalent*)
• English intermediate (minimum B2 level under the CEFR or equivalent*)
• Valid clean EU driving licence;
• Proven minimum 2 years professional driving experience;
• Good communication skills and ability to manage internal and external relationships with a variety of stakeholders including senior officers;
• Ability to work under pressure and as part of a team;
• Strong time management skills;
• Well-developed sense of safety; service and customer focus approach;
• Good IT skills with knowledge of the full MS Office package.
• Ability to juggle and co-ordinate often competing and complex requirements.