Main purpose of internship

To provide administrative support to the Estates Team in the British Consulate, providing daily support to the network as required.

The successful candidate will work closely with the Estates Analyst/Assistant and Office Assistants, supporting with the day-to-day maintenance and running of the network estate. They will need to be dynamic, proactive and have a can-do positive attitude. We are looking for someone who is a team player with excellent communication, customer focus and relationship skills. In addition, this role requires good prioritisation and time management skills with the ability to deal with many different tasks and administrative work requests at the same time.

This is a challenging and fascinating position within the Corporate Services Team at the British Consulate. The successful candidate will have the chance to work face-to-face with diplomats and official visitors and be involved in the diplomatic life of a Consulate, gaining valuable work experience along the way. 

Roles and responsibilities

• Provide general support to the Brazil Network Estates Teams, receiving, auctioning and inspecting customer service tasks related to the Estates.
• Monitor and inspect corrective works closely and effectively with the Network Office Environment Team.
• Keep the service request systems up to date with regular and accurate service delivery progress and feedback to clients via the internal customer communication system (Estates Request App) or via email/phone.
• Support on the planning and auctioning the Preventive Maintenance schedules.
• Support on liaising with internal customers on estates maintenance demands across embassy and official properties.
• Support on liaising with local contractors making sure that work requests and maintenance term contracts are carried out correctly within the deadlines and that all work is done according to British and Brazilian codes of practice. Regularly and effectively liaise closely with all members of the Corporate Services teams, clients & contractors, to make sure that property visits and works are arranged and managed effectively and that all work is inspected.
• Assist the Estates Analyst as and when required.
• Support on other ad-hoc administrative support as and when required.
• The Network Estate Intern position and balance of tasks is subject to change, particularly during the first six months.
  

• Be currently enrolled in an undergraduate programme in Business Administration or similar (from 3rd semester onwards).
• Must have written and oral fluency in English and strong communication skills in both Portuguese and English.
• The successful candidate must be a team worker and know how to prioritise accordingly. They must also be organised, flexible, and proactive.
• Candidates should be familiar with Microsoft Office tools and have the ability to carry out administrative tasks.
• Strong organisation and communication skills with emphasis on being proactive and having customer focus.
• Attention-to-detail.
• Legal status to live and work in Brazil in your own right, from time of Application.