Good to have:

• Previous experience of data entry and checking documents
• Previous experience interviewing customers or stakeholders
• Consular experience and knowledge
• Experience working in an administrative hub or centralised operation.

This is a full-time, fixed-term contract at AA grade level. Normal working hours are 37.5 per week.

The successful candidate is subject to a confirmation of a background check, security clearance and the successful completion of a probationary period.

The successful candidate will be enrolled in the Spanish Social Security Scheme and will therefore not be entitled to any gratuity from the Embassy based on gross annual salary.

The Embassy is a Diplomatic Mission with tax exempt status and does not collect taxes for other States. Employees are fully responsible for payment of income tax at the legally required rate. Staff recruited locally by the British Embassy in Spain are subject to terms and conditions of service according to local Spanish employment law.

Visa/work permit requirements: Candidates must currently hold the independent right to live and work in Spain and be prepared to ensure that right remains throughout the scope of the contract.

Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.

Learning and development opportunities: British Embassy Madrid offers time and financial support for the successful candidate to take advantage of professional learning and development opportunities inside and outside of the organisation.

Working patterns: This is a shift based role. ETDC Madrid is open from 7am to 10pm, Monday – Friday and bank holidays and a rota is in place spanning these hours. The Centre is also open on Sundays between 9am and 5pm. These shifts are allocated on rotation. 

Any other information: No accommodation or relocation expenses are payable in connection with this position. You must have the right to work and reside in Spain.  

Staff recruited locally by the British Embassy are subject to terms and conditions of service according to local Spanish employment law. 

Employment offers are subject to successful clearance of pre-employment checks. Only short-listed applications will be called for personal interviews.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”. We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

Please be advised that the British Embassy will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a job.

The British Embassy is an equal opportunities employer and does not discriminate on grounds of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation.

The Embassy also offers the following initiatives/conditions (please note these may change over time):

-To access a wellbeing fund for leisure/wellbeing activities;
-To enjoy many wellbeing initiatives e.g. extra day’s leave on birthday, etc.
-The opportunity to take paid leave to carry out volunteering activities (3 days per year);
-The Embassy operates a Time Off In Lieu (TOIL) policy in the event of overtime.

*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment  levels  please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.

The Embassy is committed to employee development and wellbeing and has several initiatives in both areas that benefit staff.