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View Vacancy – HK – Marketing and Communications Officer, AO
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Department for Business and Trade roles (DBT)
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Department for Business and Trade (DBT)
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Main Purpose of Job:
This is a multifaceted entry-level role for an exceptional individual to join the Department for Business and Trade’s China and Hong Kong region as a Marketing and Communications Officer.
Reporting to the Communications and Marketing Campaigns Manager in Hong Kong, the successful applicant will provide support across multiple marketing and communications initiatives and contribute to the wider team’s trade and investment ambitions. This role will be a part of the marketing and communications function to enhance the reputation of the UK Government, while promoting the UK as a first-class destination for inward investment and an export powerhouse in Hong Kong.
What the Jobholder will be Expected to Achieve:
Marketing Campaign Support:
- Provide events and logistics support for major marketing campaigns.
- Keep track of campaign timelines and update the activity calendar regularly.
- Draft clear and concise production briefs and work closely with the brand team to design materials for marketing initiatives.
Communications Channel Support:
- Manage social media channels. Develop digital marketing content for e-newsletter.
- Collaborate with other Communications teams across different UK government departments to synchronise Comms messaging.
Administrative Support:
- Manage financial processes (quotation comparisons, supplier set up, raising requisitions or processing claims) for procurements related to marketing and communication initiatives.
- Use Excel and PowerPoint to create draft performance reports on marketing and communications channel data and media insights
- Assist other team members and perform similar administrative tasks when needed, including on-site event support.
- Contribute to corporate initiatives that overlap with marketing and communications work.
The exact responsibilities of this role are likely to evolve over time. Candidates will have the opportunity to gain experience in different areas. There is ample scope for professional growth, and we will support you in your development goals should you wish to specialise in any of the marketing and communications functions.
Our Offer:
- 25 days of annual leave, in addition to 14 public holidays per calendar year.
- 13-month pay and additional employer MPF contributions.
- Medical insurance coverage for the employee, spouse and dependents.
- Access to a learning and development scheme that subsidies for job-related training.
- An inclusive workplace that encourages work-life balance.
Our Team:
- The Department for Business and Trade (DBT) is the arm of the UK Government responsible for promoting UK trade across the world and encouraging inward investment.
- Based in British Consulate-General Hong Kong, the DBT Hong Kong team works closely with the China team to oversee trade and investment promotion in Hong Kong and Macao. Find out more about us here.
Recruitment Timeline:
- Application deadline: 23:55 on Thursday, 31 July
- Only shortlisted candidates will be invited to assessment and interview in August.
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- A keen interest in various marketing and communications functions. Eagerness to learn and try
- Excellent written and spoken English and Chinese (Cantonese)
- Strong interpersonal, communication and customer service skills
- Excellent organisational skills, attention to detail, and a positive team-oriented approach
- Competence in problem-solving and time management with minimal supervision
- Proficiency with numbers and comfort with technology, particularly Microsoft Office
- Appropriate residency status or a valid working visa in Hong Kong
Language requirement:
- Highly proficient in the essential languages:
– English (written & spoken)
– Chinese / Cantonese (written and spoken) - Other desirable languages:
– Mandarin (spoken)
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- Commercial experience and knowledge of working in a business environment
- Experience in event planning, and/or marketing and communications
- Knowledge of virtual event platforms and digital marketing channels, analytic tools, and techniques
- Proficiency in Mandarin
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Communicating and Influencing, Delivering at Pace, Managing a Quality Service, Working Together
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31 July 2025
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Administrative Officer (AO)
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Full-time, Permanent
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41
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Asia Pacific
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Hong Kong SAR
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Hong Kong SAR
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British Consulate General
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1
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HKD
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HKD 20,500
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monthly
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13 October 2025
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Our Offer:
The British Consulate-General Hong Kong offers a generous leave package of 25 days annual leave (rising to 30 days after 5 years of service) on top of 14 days of public holidays, plus additional time off for volunteering in the community and learning and development.
Other key staff benefits, include but not limited to, a medical scheme for staff plus qualifying dependents; Mandatory Provident Fund (we make an enhanced employer contribution, with % increasing in relation to length of service); 13th Month Salary (one extra month’s salary paid in December); and performance related pay (annual bonus, performance dependent).
We are a strong supporter of continuous personal and professional development. The successful candidate will be fully supported and inducted into the role. We offer a variety of L&D opportunities to help staff improve their skills and capabilities and provide time and support to enable them to take advantage of such activities. Staff can also access a dedicated L&D budget which empowers individuals to bid for funding to address specific training needs.
There is an element of flexible working available such as early start/late finishes/condensed hours. These would need to be discussed and agreed with line manager. Security considerations however mean we are unable to support the provision of IT for hybrid working. Flexible working arrangements can include part-time, flexitime, job sharing and working compressed hours.
This position is open to Hong Kong permanent residents, those with existing work visas and dependents of UK-based diplomatic staff currently posted in Hong Kong. Employment offers are subject to successful clearance of pre-employment checks. No accommodation or relocation expenses are payable in connection with this position. Candidates must have or be able to obtain work authorisation for Hong Kong in order to apply.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
The jobholder may be required to travel. Some work (including travel) will be required during the evenings and occasionally weekends, for which time off in lieu (where applicable) will be given.
The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearances.
The starting salary mentioned in the job advert is unnegotiable, and there is no additional commission or allowance for this position.
The FCDO also operates an agile workforce. To facilitate this, you may be required to undertake other duties from time to time as we may reasonably require.
Learning and development opportunities (and any specific training courses to be completed):
- The job holder will be able to access a range of English language online and face to face courses and materials offered by the International Academy.
- Opportunities to access specialist training for Government communicators and marketeers.
- Attending external events and conferences hosted by academic institutions, business chambers, etc.
- A dedicated L&D budget to support your continuous development (subject to budgets and approvals)
- Opportunities for job shadowing across the China and HK and Asia Pacific networks when travel is permitted.
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Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline.”
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.
Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.
Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
To ensure a successful application it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles Civil Service Behaviours Framework, which provides detailed guidance on how the behaviours are defined.
Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.
Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.
For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender and nationality.
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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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