The British Embassy Baghdad has a vacancy for Technical Works Supervisor, job grade Administrative Officer (AO) for the Technical Works Group (TWG).

The ideal candidate will have a background in electrical engineering. This role involves overseeing electrical maintenance, including generators and fire alarm systems, conducting site inspections, and efficiently managing a team of tradesmen to ensure timely completion of preventive and reactive maintenance tasks. A key component of this role is the effective line management of the Electrical Team. 

Duties and responsibilities:

• Supervise and lead TWG teams, with particular focus on the Electrical team, in the maintenance and repair of generators, electrical systems, and fire alarm systems.
• Perform effective line management, including staff development, performance reviews, and addressing personnel issues.
• Conduct regular site inspections to identify necessary repairs and maintenance.
• Complete preventive and reactive maintenance tasks to ensure the smooth functioning of all electrical systems.
• Allocate work requests to Tradesmen, ensuring efficient task distribution and workforce management.
• Develop strategies for better maintenance and upkeep of the site.
• Ensure timely completion of maintenance and repair work, managing deadlines and schedules.
• Manage and maintain equipment allocated to the team.
• Support the Lead Supervisor in various tasks and projects.
• Undertake repairs and general maintenance tasks as required.
• Uphold safety standards and ensure compliance with Embassy protocols.
• Undertake all other duties as requested by Management.

The above list is not exhaustive, and the jobholder will be required to be flexible and take on other ad hoc tasks as required, including participating in the Embassy’s emergency planning and any other response to a crisis.

Key behaviours required:

• Managing a Quality Service – Deliver service objectives with professional excellence, expertise, and efficiency, taking account of diverse customer needs.
• Delivering at Pace – Take responsibility for delivering timely and quality results with focus and drive.
• Working Together – Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources, and support.
• Communicating and Influencing – Communicate purpose and direction with clarity, integrity, and enthusiasm. Respect the needs, responses, and opinions of others.

Eligibility:

If you are selected for this position, we will be able to employ you as long as:

• We can obtain the appropriate level of local and UK security clearance for you; and
• You have (or be willing to obtain) the right to live and work in Iraq. Candidate’s residence permit and work permit, and the expense to obtain them, will be their own responsibility – the Embassy does not provide residence or work permits. If you have any questions about residency and/ or visa requirements, you should contact the relevant Iraqi Government Ministry.

• Proven experience in electrical maintenance, especially in generators and fire alarm systems.
• Familiarity with safety standards and regulations, and application of relevant practices and controls.
• Strong leadership and line management skills, with experience in managing a team and the ability to deliver at pace to tight deadlines.
• Excellent organisational ability with a proven track record of delivery to high standard and tight deadlines. Ability to manage, plan and prioritise tasks and workload. Flexible, resilient, decisive, and calm under pressure.
• Proactive approach to problem solving and strong decision-making skills. Ability to drive delivery of outcomes and overcome obstacles especially when working with and through others.
• Demonstrates a collaborative approach to colleagues and stakeholders. Ability to engage at all levels internally and externally.
• Excellent customer service skills. Demonstrates courtesy and consideration when dealing with all stakeholders. Discretion in handling sensitive matters.
• Fluent communication skills in English and Arabic, spoken and written. Able to express ideas and messages clearly and concisely both orally and in written communication.
• Strong IT skills and literacy in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).