tendersglobal.net
Foreign, Commonwealth and Development Office (Operations and Corporate Services)
Technology, Information and Digital Transformation
The British Government in Germany is based at the British Embassy in Berlin and our Consulates in Dusseldorf and Munich. Currently, we are recruiting an IT Support & Corporate Services Officer for the British Consulate-General in Dusseldorf.
We are looking for a dynamic and adaptable team player with excellent customer services skills and thorough IT support experience. Your role will help ensure the smooth day-to-day running of the Consulate, providing a platform for colleagues to complete their work. This following job description is for one full time position, which could be offered as one part time IT support and one part time Corporate Services support position. Please specify your preference in your application.
Why should you apply:
You will be working at the heart of the Consulate Dusseldorf, supporting the whole team with IT-related matters and/or liaise closely with the office manager to ensure that daily operations run smoothly. The role requires excellent time-management and prioritisation skills as well as the ability to speak fluently in English and have basic communication skills in German.
IT support – in collaboration with UK IT Help Desk and wider Information and Digital Directorate (IDD), you will provide local IT and infrastructure management support to a team of approx. 28 users. This includes the upkeep of onsite IT systems, hardware, telephones, and network.
You will be first point of contact for any IT Help Desk queries and support with the introduction of up-grades and system change projects (device upgrades, Wi-Fi and telephony refresh projects etc).
Corporate Services support – you will work closely with the office manager in Dusseldorf on day-to-day tasks. This includes managing invoices, handling incoming mail, liaising with the police and security company to ensure the Consulate-General remains a safe place for staff and visitors. In this role you will also work closely with our facilities management provider to ensure compliance with all current health and safety regulations.
Roles and responsibilities:
Making Effective Decisions, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together
21 January 2024
Administrative Officer (AO)
Full-time, Fixed term, with possibility of renewal
37.5
Europe, Eastern Europe & Central Asia
Germany
Dusseldorf
British Consulate General
1
EUR
€48,964 gross per annum rising to approx. €55,001 gross per annum after a qualifying period in addition to performance related pay. (Salary is not negotiable)
1 March 2024
This is a full-time fixed-term position for a contract period of two years with possibility of renewal. €48,964 gross per annum rising to approx. €55,001 gross per annum after a qualifying period in addition to performance related pay. (Salary is not negotiable)
The successful candidate will be subject to professional background check and security clearance. The successful candidate must have pre-existing work authorisation in Germany in order to apply.
Staff recruited locally by the British Embassy are subject to Terms and Conditions of Service according to local German employment law.
Visa/work permit requirements: Candidates must currently hold the independent right to live and work in Germany and be prepared to ensure that right remains throughout the scope of the contract.
Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.
Learning and development opportunities (and any specific training courses to be completed):
The British Consulate-General Dusseldorf has a strong ethos of Learning and Development and there will be many opportunities to attend internal and external seminars and events on relevant issues. This is in addition to the induction programme offered to all staff and familiarisation visits to other posts in the network. Further training provided for IT, Finance, Health & Safety and Security elements of the position.
Resources managed (staff and expenditure):
Overall daily management of all IT and telecommunications assets. Accounting for local budget cash box and shared responsibility for Health and Safety and security matters at post, working closely with the Office Manager and Consul-General.
Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
The start date mentioned in the advert is just an expected start date. The appointment can start earlier or later depending on several factors.
We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
Please be advised that the British Consulate General will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a job.
*Please note Common European Framework of Reference for Languages: Learning, Teaching, Assessment indicates Level C1 as proficiency Level which comprehends that a person can understand a wide range of demanding, longer texts, and recognise implicit meaning. Can express him/herself fluently and spontaneously without much obvious searching for expressions. Can use language flexibly and effectively for social, academic and professional purposes. Can produce clear, well-structured, detailed text on complex subjects, showing controlled use of organisational patterns, connectors and cohesive devices. For more information, please click on the following link CEFR. Please bear in mind in case you are invited for an interview your languages skills are going to be assessed.
Dusseldorf
To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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