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View Vacancy – Liaison Support Officer
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Other British Government Departments (Partners across Government, including UK Visas)
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HMRC (HM Revenue and Customs)
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The British Embassy in Panama is looking for a proactive and enthusiastic person to join HM Revenue & Customs (HMRC) Fiscal Crime Liaison Network (FCLN) as the Liaison Support Officer for the Panama City Office.
HMRC is the UK’s tax, payments and customs authority: we collect the money that pays for the UK’s public services by helping the honest majority to get their tax right and making it hard for the dishonest minority to cheat the system. The FCLN is the international arm of HMRC’s work to tackle the dishonest minority. The FCLN posts Fiscal Crime Liaison Officers (FCLOs) overseas to work closely with international partners to reduce the threat to the UK from fiscal crimes such as offshore tax evasion, tobacco smuggling and money laundering. The FCLO in Panama City manages this relationship with Panama and countries across the Central & South America region.
As the Liaison Support Officer, you will provide essential support to the FCLO based in Panama. You will manage the allocation of work and handling of intelligence moving in and out of the office. You will also have direct responsibility for the administration of the office including the management of finances, calendars, vehicles, travel and meeting schedules.
The ideal candidate will be a strong, approachable communicator and be able to build relationships with a cross-section of people, internally & externally. They will be comfortable working in an environment where priorities can change at short-notice and will be able to operate in a highly organised way.
Due to the nature of this role, it is not able to be carried out at home.
Roles and responsibilities:
- Administration of the HMRC intelligence process which includes the drafting of intelligence reports and the use of HMRC intelligence systems. You will also have a role in the sharing of intelligence with external law enforcement partners and following up to gather feedback.
- Provide open-source research support to the FCLO on their case portfolio.
- Provide interpretation at meetings and training courses, and translation support including technical legal documents, reports, presentations, and guidance notes.
- Management of the office mailbox; prioritisation and allocation of work collaborating closely with the FCLN Support Desk based in the UK.
- Administration of the FCLN office in accordance with policy and standard operating procedures. Administration duties include records creation and management; vehicle management; maintaining office accounts; and maintenance of asset registers.
- Planning and organising visits from HMRC colleagues at all levels from senior official to working level.
- Planning and organising visits for the FCLO to countries across the region. May be required to accompany FCLO on overseas travel.
- Maintain oversight of regional projects as required including supporting monitoring and evaluation of their impact; monitoring budgets to ensure value for money; and producing narrative reports to deadlines.
- Contribute to building and maintaining new relationships with operational partners across the region.
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- Good written and verbal communication skills in both English and Spanish, and confidence in engaging at a senior level
- Strong IT skills and able to use all Microsoft Office applications including a level of competence in Excel
- Ability to remain discrete and handle sensitive information appropriately
- Willing to travel, including at short notice
- Proven time management skills and the ability to prioritise and meet deadlines under pressure.
- Ability to process and understand large amounts of data and information to produce concise and accurate reporting
Language requirements:
Language: English/ Spanish
Level of language required: Full proficiency in both languages
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- A minimum of 3 years of relevant work experience, including evidence of engaging stakeholders, customers and partners at all levels.
- Experience of office administration
- Experience of working in criminal justice or law enforcement, and familiarity with government institutions in Panama
All candidates should be aware that this appointment is subject to security checks and clearance prior to job offer.
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Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Working Together
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3 November 2025
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Executive Officer (EO)
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Full-time, Permanent
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37
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Latin America and Spanish speaking Caribbean
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Panama
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Panama City
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British Embassy
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1
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USD
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$2331.40
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monthly
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22 December 2025
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The successful candidate must be Panamanian or have a valid and current Work Permit through Ministry of Labour at the time of application and be able to provide it when requested by Embassy. The British Embassy – Panama City does not sponsor work permits.
Employees who are not liable to pay local income tax on their Mission salary, e.g. some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.
Appointable candidates who were unsuccessful may be placed on a ‘reserve list. If during the reserve period of 6 months the same or largely similar role becomes available, that role may be offered to the second of subsequent candidate.
The British Embassy Network offers a strong benefits package. This package includes generous vacation and leave time, flexible working patterns, and enriching learning and development opportunities.
Learning and development opportunities:
The British Embassy is strongly committed to learning and development. The jobholder will work with their line manager on a personalised development plan and will be able to draw on peer resource, online learning and in-person training provided through both the Foreign, Commonwealth & Development Office and HMRC.
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Closing date of receiving applications is before 23:55 (Local Time) on 27 October 2025.
Office hours in the embassy are 8am-5pm Monday to Thursday and 8am-1pm on Fridays, though there is scope for flexible working arrangements, which can be agreed with the Line Manager.
All applicants must fully complete the online application form, including the sections for employment and educational details, experience, and behaviour-based questions. Only those applications that contain all required information will be considered. To ensure the sift process remains anonymous, please do not include any personally identifiable information in your application form.
Working patterns:
The position requires full workplace attendance during office hours. We promote a healthy work-life balance in the Embassy and flexible working can be considered but must be agreed by line manager.
Workplace will mainly be British Embassy but at times attendance to different locations will be required. Transport from the embassy will be provided on such occasions.
The position will require occasional domestic and overseas travel, often at unsociable hours.
The successful candidate must be Panamanian OR have a valid and current Work Permit through Ministry of Labour and be able to provide it when requested by Embassy. The British Embassy, Panama City does not sponsor work permits.
Employees who are not liable to pay local income tax on their Mission salary, e.g. some non-local national staff and some spouses or partners of UK diplomatic staff, will have their salaries abated by an equivalent amount.
Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.
The British Embassy Network offers a strong benefits package. This package includes generous vacation and leaves time, flexible working patterns where possible, and enriching learning and development opportunities.
The role requires security clearance – which the Embassy will facilitate.
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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
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