Benefits:

The British Embassy Manila offers the following:

• A competitive compensation package
• 36-hour work week
• Guaranteed 13th and 14th month pay
• 20 days paid annual leave (calculated on Pro-rata basis if joined after 1 January)
• Extensive medical insurance
• Life insurance
• Access to a guaranteed 5 days of learning opportunities a year.

Working Patterns:

Due to the geographical spread of the customer base, the job holder will need to maintain a fairly rigid working pattern so that customers know when they are available, however a certain level of flexibility around start and finish time may be possible upon prior agreement with the Line Manager. Work from Home is currently allowed 2 days a week but is subject to change.

Other Information:

The jobholder must be prepared to undertake work-related national and occasional international travel, including for learning & development purposes.

This role involves supporting British nationals in some of the most difficult moments of their lives, and applicants should be aware of the challenging nature of consular work. The successful candidate will at times be required to manage sensitive and distressing cases, including deaths (and associated processes such as post‑mortems), detentions and prison visits, rape and sexual assault cases, medical emergencies, highly vulnerable or traumatised customers, and other complex situations where emotions may be high. While comprehensive training and wellbeing support will be provided, the role requires someone who can remain calm, empathetic and professional under pressure.

We are looking for an individual with strong personal resilience, good judgement, and the ability to engage sensitively with people experiencing trauma or acute distress. The successful candidate will need to balance compassion with clear decision‑making, maintain appropriate boundaries, and look after their own wellbeing while working within a supportive team environment.

Employment offers are subject to successful clearance of pre-employment checks. Staff recruited locally by the British Embassy Manila is subject to Terms and Conditions of Service according to local Philippine employment law.

No accommodation or relocation expenses are payable in connection with this position. All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit. Any costs related to obtaining or renewing permits and visas are the responsibility of the successful applicant.

Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.

Candidates are expected to have a valid NBI Clearance.

The FCDO operates an agile approach to delivery. To facilitate an agile workforce, you may be required to undertake other duties from time to time as we may reasonably require.

Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.

Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.

We advise you to allow enough time to complete and submit your full application since only applications completed and submitted before the deadline will be considered.

Please ensure that your application is authentically written based on your own experiences. If AI tools are used, their usage must only be limited to specific tasks such as ensuring formatting consistency and keyword relevance. The core content, personal narratives, and responses to behaviour and skill-based questions must genuinely reflect your professional journey, experiences, and achievements. We place great importance on originality and individual effort throughout the application process. Any form of plagiarism will result in immediate disqualification.

Note: All applicants are required to mandatorily fill the online application form completely including the employment and educational details, experience, professional skills and behaviour-based questions. We will be thoroughly reviewing the applications and incomplete form in any respect may not be considered while shortlisting for the next stage.

Only shortlisted candidates for interview will be contacted. Interviewees will be assessed on the core behaviours/qualifications listed above. Unsuccessful candidates will be notified via the system in due time. Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate.

To ensure a successful application it is important that you explain how you demonstrate these behaviours, including through your experience. You are strongly advised to read the Success Profiles: Civil Service behaviours which provides detailed guidance on how the behaviours are defined.

Applicants are encouraged to use the STAR (Situation, Task, Action, Result) format to prepare specific examples of when they have demonstrated these behaviours in their application. Using the STAR format to provide evidence of your skills and experience in your application and at interview helps to give a structure. You briefly describe the situation in which you showed the behaviour, and then explain your task in addressing the situation, what action you took and the result of this.

For inclusivity and diversity, please remove the following personal information when uploading your CV: name, address, email address, age, date of birth, gender and nationality.

The start date mentioned in the job advert is a tentative start date and the successful candidate will be required to undergo security vetting procedures. Any offer of employment will be subject to the candidate achieving suitable clearance