Main purpose of job:

Be part of the Department for Business and Trade’s (DBT) mission to drive more trade and investment between North America and the UK. With a mature, high spending consumer market, an open economy, a business-friendly regulatory environment, and world-class talent, the UK is a global leader and one of the most competitive destinations for international investment. As the world’s seventh largest exporter and the second largest services exporter, the UK is also renowned for its global presence and exports.

We employ over 150 people across North America, all dedicated to increasing economic growth to ensure businesses thrive, markets are competitive, and consumers are protected. We seek talented team members with the passion and drive to help us in our mission to build a global appetite for British goods and services; drive investment; negotiate trade deals and open markets; and promote free trade, economic security and resilient supply chains (see www.gov.uk/DBT).  

We are looking for a People Support Officer to provide key recruitment management and HR support for the DBT North America team. This role will require an organized, detail-oriented, and enthusiastic individual, able to communicate easily with people at all levels of the organization.  Working closely with the Head of People and the Regional HR teams, the successful candidate will be responsible for managing recruitment processes, administering our rewards and recognitions program, HR administration, and assisting with professional development initiatives.

Roles and responsibilities:

1. Collaborate with hiring managers across the North America Trade and Investment network to initiate recruitment campaigns in partnership with HR in Washington and Ottawa.

• Collaborate with hiring managers to understand the role. Identify and draft accurate job descriptions and hiring criteria, provide guidance, and recommend media source for advert.
• Quality check all hiring paperwork and submit to HR ready for approval.
• Social media promotion of vacancies to reach diverse applicant pool.
• Identify and deploy effective applicant sourcing methods to find job candidates.
• Attend job fairs, campus events and other hiring and networking opportunities as appropriate.
• Work with Hiring Managers and HR to produce sift and attend interviews, as needed.
• Ensure compliance with internal processes and Service Level Agreements and conduct follow-up for an efficient hiring process.
• Develop and improve current recruiting processes for the North America Trade and Investment network.
• Maintain hiring metrics and assist with monthly people reports.

2. Support the Head of People in delivery of on-boarding and learning and development programmes:

• Complete arrival and departure notifications.
• Support development of orientation, induction, and skills training for employees.
• Support development of unique training programs to improve employee job skills and career development.
• Support delivery of people focussed projects in collaboration with managers and employees.

3. Administration of all aspects of monthly bonus and awards programme.

Other duties as assigned.

Resources managed:
None

Essential on arrival:

• Relevant work experience in a recruitment coordination or administrative role;
• Ability to create and implement sourcing strategies for recruitment for a variety of roles;
• Knowledge of social media and professional networks;
• Excellent interpersonal skills and ability to handle sensitive information;
• Excellent verbal and written communications skills;
• Excellent organizational and time management skills.

Language requirements: 

Language: English 
Level of language required: Must be fluent in English, both written and verbal.