View Vacancy – Regional Business Support Manager HEO – (25/24 PTA)

tendersglobal.net

View Vacancy – Regional Business Support Manager HEO – (25/24 PTA)

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Job Category

Other British Government Departments (Partners across Government, including UK Visas)

Job Subcategory

UKVI (UK Visas and Immigration)

Job Description (Roles and Responsibilities)

Main purpose of job:

To provide strategic operational and leadership support to the UKVI Sub Saharan Africa Manager, overseeing the financial management and operational effectiveness of the region. Responsible for the daily operational management of a significant budget of £100 thousand and the oversight of the staff count database for 135 personnel. This role involves managing regional returns and collaborating closely with the regional management team to align operational activities with business objectives, providing strategic advice on budgetary matters and operational efficiency.

ROLES AND RESPONSIBILITIES

Operational Leadership and Planning: (40%)

Monitor staffing levels and workforce allocation. Conducting regular assessments to identify staffing gaps or excesses and recommend adjustments to ensure levels align with strategic objectives
Develop and implement monthly budget forecasts for a budget of £100 thousand, incorporating seasonal fluctuations and resource requirements, to inform decision-making
Manage and maintain accurate records of UKVI staff in the region, overseeing the headcount database and coordinating workforce planning initiatives
Coordinate quarterly reporting for the region, ensuring timely and accurate submission of reports to relevant stakeholders
Oversee the management and updating of UKVI Africa’s historical staffing spreadsheet
To support Regional Operations manager (SEO) when needed
To directly line manage staff, as per operational requirements

Strategic and Financial Management: (30%)

Monitor staffing levels and workforce allocation. Conducting regular assessments to identify staffing gaps or excesses and recommend adjustments to ensure levels align with strategic objectives.
Strategically manage the daily financial operations of UKVI’s Sub Saharan Africa region by conducting thorough analysis, monitoring spending patterns, and evaluating financial performance.
Prepare and analyse comprehensive Management Information reports for region, providing insights into financial trends and performance indicators.
Conduct in-depth analysis of regional spend against budget allocations, monitoring spending patterns, and evaluating financial performance.
Oversee the Procure-to-Pay (P2P) process to ensure adherence to financial protocols, maintaining clear audit trails for all transactions and expenditures.

Stakeholder Engagement and Communication: (20%)

Build and maintain a comprehensive contacts database of relevant stakeholders, including partner organizations, government entities, and international agencies, to foster collaboration and knowledge sharing
Foster effective communication and collaboration within the UKVI team and the regional management team to address queries and resolve issues
Liaise with Office Managers on a regular basis to identify operational gaps and streamline processes to enhance efficiency
Collaborate with regional management team to understand their strategic requirements and align operational activities accordingly
Summarise key budget-related findings and observations in monthly review meetings, providing actionable insights to inform decision-making

Customer Focus: (10%)

Ensure all management information data and advice shared with regional management are accurate and tailored to meet their specific needs
Provide timely responses to queries related to budget codes, spends, variances, etc., maintaining a high level of customer service

Resources managed (staff and expenditure):

To directly line manage staff, as per operational requirements (initially envisaged 1 support staff at 1 x EO)
Non Pay budget of £100k

Essential qualifications, skills and experience

Educated to Degree level or can show relevant work experience
Demonstrated proficiency in IT and administrative tasks, with advanced skills in MS Office applications, particularly spreadsheets
Excellent written and verbal communication skills in English

Desirable qualifications, skills and experience

Previous experience in managing and monitoring budgets within a complex organisational structure
Familiarity with Hera within the FCO/UKVI environment would be advantageous but not essential

Important information:

ALL applicants must have permission to work in South Africa by either holding an appropriate valid visa, be the recognised partner/family member of a serving diplomat from the countries listed above.

Evidence of your nationality and permission to work in South Africa must be sent with your application form, for example, photocopies of the details page of your passport and/or visa.

Employment will be offered only after appropriate level of UK standard security clearance is received, an interview for which will take place in Pretoria. Successful completion of training and mentoring is also essential and as noted above will be held in Pretoria.

Applicants who do not meet the above criteria will not be considered.

Please note – successful applicants will be offered employment on Country Based Staff (CBS) terms and conditions. This is not a permanent UK Civil Service position and does not attract diplomatic immunities and privileges (other than what an individual may already hold if they are a recognised partner/family member of a serving diplomat).

Required behaviours

Changing and Improving, Delivering at Pace, Managing a Quality Service, Seeing the Big Picture

Application deadline

29 July 2024

Grade

Higher Executive Officer (HEO)

Type of Position

Permanent

Working hours per week

36.5 hours

Region

Africa

Country/Territory

South Africa

Location (City)

Pretoria

Type of Post

British High Commission

Number of vacancies

Salary

R 701,134.36 (per annum)

Start Date

2 September 2024

Other benefits and conditions of employment

Learning and development opportunities (and any specific training courses to be completed):

In house training and mentoring will be given
Use of UKVI databases and tools
Training in document security, information protection, keeping children safe, all aspects of equality and diversity.

Working patterns:

No relocation, housing or any other related costs or assistance will be provided
Interviews will be held in person or via video conference in line with business needs and applicant availability

The British High Commission pays in full for the Key Care Plus option on Discovery Health for staff including spouses/partners and dependants.

Once you have successfully completed your probation the British High Commission will contribute 9% of your monthly salary to a Provident Fund.
Annual leave entitlement of 25 days
Working hours per week of 36.5 hours

Additional information

Please complete the application form in full as the information provided is used during screening.
Please check your application carefully before you submit, as no changes can be made once submitted.
The British High Commission will never request any payment or fees to apply for a position.
Employees recruited locally by the British High Commission in Pretoria are subject to Terms and Conditions of Service according to local employment law in South Africa.
It is essential that the applicants already have the right to live and work in South Africa without the need to apply for a work permit.
Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount.
Information about the Civil Service Success Profiles can be found on this link: https://www.gov.uk/government/publications/success-profiles. Please note: AA=A1, AO=A2, EO=B3, HEO=C4, SEO=C5
Reference checking and security clearances will be conducted on successful candidates.
Please log into your profile on the application system on a regular basis to review the status of your application.
Appointable candidates who were unsuccessful may be placed on a ‘reserve list’. If during the reserve period of 6 months the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate”.

Please be aware that you will only be able to apply to vacancies for Country Based Staff roles with the British Government through this official tal.net site (operated by Oleeo). Jobs may be advertised on third party websites, however our adverts will always link back to the official tal.net site. If you complete and send an application through any other site, we will not receive it.

Pretoria

To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/

To help us track our recruitment effort, please specify on the application form/indicate in your cover letter where (tendersglobal.net) you saw this job posting.

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View Vacancy – Regional Business Support Manager HEO – (25/24 PTA)

View Vacancy – Regional Business Support Manager HEO – (25/24 PTA)

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