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Foreign, Commonwealth and Development Office (Residence and Support Staff)
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Waiter/Household Assistant
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Who are we?
The British Embassy Vienna is part of a network, representing British political interests overseas. We are currently looking for a Residence Housekeeping and Service Assistant to work within the team at the British Ambassador’s Residence in Vienna. We are seeking a proactive and detail-oriented Residence Housekeeper & Hospitality Assistant to ensure the Ambassador’s Residence is maintained to an exceptional standard. This role combines high-quality housekeeping with supporting official hospitality events, requiring discretion, flexibility, and a service-focused approach.
Roles and Responsibilities:
Housekeeping
Hospitality & Events
Operations & Administration
Facilities & Coordination
What we’re looking for:
Additional information:
Working hours may vary in line with Residence operational needs, including occasional out-of-hours support. The role requires regular on-site presence at the Residence
How to apply:
Please submit your Application outlining your relevant experience and motivation for the role.
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Our ideal candidate shows:
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Nice to have:
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Delivering at Pace, Managing a Quality Service
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4 June 2026
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S3
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Full-time, Permanent
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40 hours per week
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Europe, Eastern Europe & Central Asia
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Austria
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Vienna
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British Embassy
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1
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EUR
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Please find the specifications related to salary on “Other benefits and conditions of employment”
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monthly
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16 August 2026
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This is a country based staff position at the British Embassy in Vienna; it is not a diplomatic designated position. The position is subject to the terms and conditions of British Embassy employees.
This is a full-time (40 hours per week) permanent contract.
Working pattern: 8 hours per day. (overtime over 8 hours per day is paid out). Monday – Friday with start/end times between 08:30-18:00. 1 hour unpaid lunch break – flexibility can be given and flexibility is required for events.
You will be expected to demonstrate flexibility in your hours and tasks undertaken. There is paid overtime for hours worked beyond the regular hours which must be agreed in advance of overtime occurring.
Working hours are flexible and staff are entitled to time-off-in-lieu for extra hours worked. The annual leave entitlement is 25 days per year pro rata and the Embassy also enjoys 14 Austrian / UK public holidays per year and we are committed to ensuring a work / life balance. Flexible working is supported, within operational constraints and in line with the flexible working policy.
The cost of the Vienna yearly transport ticket is reimbursed (prorated for months in the role),
•Salary is for 40 hours per week, payable 15 x per year as follows:
•€ 2,535.10 Gross (including € 298.10 paid out in place of lodgings and snacks, dinner, lunch, breakfast) paid 12 x per year;
•and € 2.237 Gross, paid 3 x per year.
•In addition, € 365,- is paid out once a year to cover the Wiener Linien yearly transport ticket (pro-rated for employment start date)
•There is a one-week probation period for this role.
•This is a live-out position and board/lodgings elements are therefore reflected in the salary.
You will receive your salary minus social insurance deductions and are expected to comply with Austrian tax obligations through completion of a tax return to the Austrian authorities. However, in some cases you will receive an abated salary where dual taxation agreements apply. Further information will be given at the recruitment stage.
The successful candidate will be subject to confirmation of a background check and security clearance. It is the applicant’s responsibility to ensure they are legally able to work in Austria. The Embassy is not able to assist with any visa or sponsorship arrangements.
Staff recruited locally by the British Embassy are subject to terms and conditions service according to Austrian employment law.
Visa / Passport requirements: Candidates must currently hold the independent right to live and work in Austria and be prepared to ensure that right remains throughout the scope of the contract. Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.
Learning Opportunities:
The British Embassy has an active L&D Committee and offers a wide range of development opportunities. A blend of learning opportunities will be available including shadowing, mentoring, and both formal and on the job training. Compulsory online training courses include Diversity and Inclusion, data protection, safeguarding and security. Additional online courses offered via the UK International Academy on Programme Delivery, Leadership and Management, Corporate Skills and on Europe and the UK government.
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Please note that the deadline for applications is 23:55 on the day mentioned in the above field “Application deadline”.
We advise you to allow enough time to complete and submit your full application, since only applications completed and submitted before the deadline will be considered.
Please be aware that the deadline for submitting applications is considered to be the time zone for the country where the vacancy has arisen.
Please be advised that the British Embassy will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.
*Please note for more information on the Common European Framework of Reference for Languages: Learning, Teaching, Assessment levels please click on the following link CEFR. Please bear in mind in case you are invited for an interview your language skill is going to be assessed.
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To apply please copy and paste this link: https://fco.tal.net/vx/appcentre-ext/candidate/jobboard/vacancy/1/adv/
To help us track our recruitment effort, please specify on the application form/indicate in your cover letter where (ngotenders.net) you saw this job posting.
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