Reports to: Education + Outreach Senior Director
Classification: Temporary Full-time -30 hours per week, non-exempt through December 31, 2024.
Compensation: $24.00 per hour
Timeline: Applications will be accepted through August 28, 2024
Position Summary:
As our Volunteer Coordinator, you’ll play a pivotal role in shaping our volunteer department, maintaining its growth, and ensuring its compliance. You will be the beacon of volunteer engagement, adeptly managing retention and recruitment that aligns with our organizational needs. You’ll extend your expertise to building relationships with various audiences, creating a positive space for current and prospective volunteers to thrive. As Volunteer Coordinator, you will inspire volunteers, helping them connect individuals with nature and sparking a passion within them to safeguard our environment. This is more than a job; it’s an opportunity to make a real impact.
Responsibilities: Coordination + Administration
- Maintain and prepare up-to-date tools and resources that support volunteers, such as schedules, handbooks, and guiding procedures/expectations.
- Coordinate compliance with policies and procedures that support all aspects of the volunteer department, following all applicable local, state, and federal laws and organizational policy and guidelines, including, but not limited to, handling privileged/confidential information.
- Maintain a process for timely assessment and response to incoming inquiries and outgoing communications for external and internal audiences.
- Coordinate the systems and processes for managing volunteer data, generating reports quarterly or as requested.
- Organize, create, and securely maintain volunteer records, files, and other materials, ensuring confidentiality.
- Process data and prepare reports with great attention to detail, maintaining records and performing data cleanup/updates to ensure consistency and integrity.
- Maintain transparent fiscal responsibility for all budget-related tasks, including coordinating funding sources to support the volunteer department services and activities.
- Provide support to Nature Collective special events, campaigns, or programs as needed or assigned.
- Adhere to all of Nature Collective policies, procedures, and guidelines.
- Perform other duties as assigned
Recruitment + Retention
- Activate a comprehensive recruitment strategy based on Nature Collective’s short—and long-term needs; this includes inclusive and accessible promotional activities, interviews, onboarding, placement, and follow-up.
- Activate a comprehensive retention strategy that ensures/strives for stability, growth, diversity, inclusivity, and quality, including training, recognition, coaching/mentoring, and a sense of contribution/value.
- Nurture partnerships and communication with external groups, organizations, and corporations to increase volunteer recruitment and engagement.
- Consider and match volunteer interests and skills with organizational needs, ensuring equitable inclusion and access to all volunteer opportunities.
- Facilitate and manage efficient recruitment, scheduling, notification, and assessment processes for volunteer opportunities and assignments.
- Coordinate and implement a volunteer recognition plan.
- Work with department leads to identify, expand, and assess volunteer opportunities on a quarterly or as-needed basis
- Plan and facilitate inclusive and accessible training/learning opportunities for volunteers to develop and enhance their skills and interests in preparation for assignments
Internship Coordination
- Work with interns and intern mentees to ensure that each internship offers a high-quality experience developing industry-related skills, abilities, and knowledge.
- Work with the intern mentees to ensure guidance, support, and supervision of interns.
- Coordinate Integrated Internship presentations with the Philanthropy department.
- Provide direct guidance to designated Volunteer Program interns.
Required Qualifications:
- 2-3 years of experience working with volunteers and/or diverse public audiences
- 2-3 years of experience balancing multiple projects/program priorities and/or public outreach with strict timelines
- Scheduled Monday – Friday; flexibility for an average of 1-2 weekend days per month
- Ability to keenly listen to and understand leadership needs
- Knowledge and experience working with Microsoft Office suite and proficiency in Excel.
- Excellent written and verbal communication skills
- Excellent organizational and multitasking skills
- Comfortable with public speaking
- Ability to understand, interpret, explain, and apply Nature Collective policies and procedures.
- Ability to work in a very diverse setting and
- Ability to prepare clear, concise, and comprehensive correspondence, reports, data, and other written
- Ability to work with a high degree of autonomy and participate effectively in a team environment.
- Ability to exercise tact and diplomacy in dealing with sensitive, complex, and confidential issues and situations.
Preferred Qualifications:
- Conversational or Bilingual in Spanish/English
- Volunteer Training Certification
Physical Requirements:
- Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain and variable outdoor conditions, including heat, dust, chemicals, moisture, dense vegetation, and dryness; position requires frequent standing/walking and lifting of 25 pounds; operation of vehicles; working with arms above shoulder level, climbing stairs, using portable ladders, keyboard/mouse operations.
- Position may include wearing associated personal protective equipment, including safety glasses/goggles, gloves, safety shoes/boots, and face shield
- Position may include the use of hand tools and machinery related to nursery and restoration projects
- Prolonged periods sitting at a desk and working on a computer
Travel:
- Must maintain a clean driving record and abide by the Drivers Policy
- Must be able to travel independently to the project site throughout San Diego County