Volunteer Coordinator

Job Overview:

The Volunteer Coordinator supports the successful integration of refugees, asylees, and other immigrants by leading programming that harnesses the power of welcoming communities. They collaborate with IRC staff to determine needs, coordinate community outreach, build effective relationships, and connect clients with community-based resources.

Major Responsibilities:

Responsibilities include, but are not limited to:

• Refine and implement an effective local community engagement strategy for the benefit of the community and IRC’s clients. Community engagement includes general support of IRC’s mission and clients, financial and in-kind donations, and co-sponsorship of IRC clients by community-based groups, including but not limited to businesses, civil society, and faith-based organizations.
• Collaborate with IRC colleagues to amplify messaging about IRC’s work and how community members can support refugee and immigrant families.
• Increase community engagement through outreach. Attend university recruitment events, meet with community members, deliver presentations, represent IRC at local meetings, and create tools, fact sheets, presentations, and templates.
• Plan and implement events and opportunities that foster deeper connections between clients and volunteers.
• Recruit, screen, interview, and train volunteers, interns, and AmeriCorps members. Serve as the primary point of contact at IRC with local community members and groups. Provide initial orientation to volunteers and interns. Support the resolution of any issues that may arise.
• Coordinate with colleagues to ensure timely delivery and documentation of services, in accordance with funder guidelines.
• Strategize and implement in-kind and monetary donation program with a focus on collection and distribution.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• Refugee Resource Associate will directly report to this role, focusing on CIK strategy.
• Other duties as assigned.

Job Requirements:

• Bachelor’s degree from an accredited college or university preferred.
• 2-3 years of related professional experience.
• Prior volunteer or professional experience in community development or volunteer coordination strongly preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Self-direction and initiative, when needed, to take the lead and to follow through to completion.
• Fluent in English, both spoken and written; ability to communicate in Dari and Pashto is desired.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
• Valid driver’s license and access to a personal, insured vehicle.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.