Volunteer Coordinator

General Tasks:

• Contacting all new arrivals up to 3 weeks before arrival with all necessary information. 
• Lead on training, updating and upholding the health and safety policies
• Inducting and orientation of volunteers
• Collect and drop off volunteers and interns from the Airport, take them shopping and ensure they have everything for a pleasant stay, including taking them to hospital, if required.
• Keeping volunteers and interns schedules and projects organised on the daily board by coordinating with the vet and caretaker teams. 
• Assist volunteers on a daily basis, knowing their background in order to propose alternative activities.
• Answer any quiries, solve issues and support volunteers in any way necessary. 
• Create content and schedule social media updates about volunteer activities, animal updates and marketing of programs and fundraising. 
• Ordering and maintaining all necessary volunteer supplies in the kitchen and dining room, coordinating with the administration team,  
• Daily feedback to the administration team about volunteer meals, rooms and facilities.
• Promote volunteer social and recreational activities during their free time.
• Recommend day trips and activities and acompany the volunteers on them, if needed.
• Sale of souvenirs
• Coordinating the river dolphin watching trip with all volunteers and attendance to the manatee project for conservation inters.
• Updating the website, pre-booking, pre-arrival, welcome to RAREC, Animal guide, and any relevant document necessary.  
• Support Education Assistant, if needed. 

Requirements: 

• Friendly, approachable team player 
• Capable of independent working without supervision
• Adaptable and flexible 
• Used to tropical climate
• Must live and work well with others in a close setting 
• Good judgement and emotional intelligence.
• Good problem solver
• Fluent English and intermediate Spanish is desiarable 
• Experience working with clients/customers 
• Experience in the hospitality/tourism industry desiarable 
• Enjoys content creation and social media
• Drivers license (manual)