Volunteer Engagement Manager

Job Title: Volunteer Engagement Manager, Child Rights and You America

Location: New Jersey, Boston, or California (Remote, with travel)

About Child Rights and You (CRY) America

Child Rights and You America (CRY America) is a 501(c)(3) non-profit organization committed to ensuring underprivileged children have equal opportunities to develop to their full potential. By addressing the rights to education, healthcare, protection, and participation, CRY America has positively impacted the lives of over 796,000 children across the USA and India. Through strategic projects, community engagement, and volunteer mobilization, CRY America fights against child labor, malnutrition, child marriage, and exploitation.

Awards and Recognitions  

• Top 100 Nonprofits in the World – CRY India recognized by The Elders, founded by Nelson Mandela.  

• Platinum Seal of Transparency – Awarded by GuideStar in 2024 for excellence in transparency and accountability.  

• India Philanthropy Alliance Member since 2020.  

• Honored by the New York State Assembly for its contributions to children’s rights.

Position Overview

The Volunteer Engagement Manager will be responsible for leading and expanding CRY America’s national volunteer programs, ensuring robust volunteer retention and acquisition, and driving the success of key volunteer-led fundraising events. You will support volunteer leaders, foster community engagement, and represent CRY America at events across the U.S. This position requires a dynamic, organized, and results-driven individual with a passion for child rights and working with large groups of individuals. The position is remote and travel is required as needed for volunteer meetings and for local, regional and national events and activities.  

Key Responsibilities

• Volunteer Retention: Ensure stable and active volunteer chapters by supporting volunteer leaders, ensuring motivation and appreciation programs, and providing resources like materials, social media, website support, and media outreach.

• Volunteer Acquisition: Grow the volunteer base and number of chapters through proactive promotions, targeted recruitment, and a seamless onboarding process.

• Revenue Growth: Lead national volunteer-driven event series like CRY Walk, CRY Holi, CRY Cricket and CRY Dandia to ensure successful fundraising efforts across volunteer chapters.

• Community Engagement: Represent CRY America at key community events in relevant cities to build visibility and strengthen volunteer engagement, including speaking opportunities.

• Leadership Development: Mentor and provide guidance to volunteer leaders and core groups, offering tools and strategies to enhance their effectiveness, including maintenance of volunteer databases nationally

Qualifications 

• Bachelor’s degree.  

• 3 plus years of relevant experience, ideally in volunteer management, community engagement, or nonprofit event management preferred.

• Proficiency in Microsoft Excel, Word, and social media platforms, with strong written and verbal communication skills.

• Must be authorized to work in the United States.

Qualities

• Excellent organizational skills, with the ability to work independently and remotely while managing multiple priorities.

• Experience working and networking with large groups of volunteers, primarily in the 18-35 age range, and a passion for building and nurturing community networks.

• Willingness to work on evenings and weekends and travel within the U.S. as required (ability to drive long distances and fly as needed).

• A deep commitment to the mission of improving the lives of underprivileged children, especially in India.

• Strong interpersonal skills: attentive listening and observation, transparency, emotional intelligence, collaboration, and clear communication.     

• Passion for relationship building and joy in representing the organization in external settings. 

• Attention to detail and excellent problem-solving, project management, analytical and creative-thinking skills.   

• Strategic thinker with a proactive, ownership mindset.  

• Track record giving and receiving effective feedback.  

• Exhibit organization, flexibility and time management of daily tasks and long-term projects in a fast-paced environment.      

If you do not meet all qualifications for this position, but feel that you would thrive in this role, please feel free to apply. 

What We Offer

• Professional Growth: Work closely with senior leadership and experienced volunteer leaders, while gaining exposure to all aspects of nonprofit management.

• Leadership Development: Build leadership skills by mentoring over 15 volunteer leaders and core groups across the U.S.

• Purpose-Driven Work: Make a tangible difference in the lives of underprivileged children by contributing to CRY America’s mission and efforts.

Compensation & Benefits

• Salary Range: $48,000+ per annum, based on qualifications and experience.

• Health Insurance: Up to a maximum of $6,000 annually.

• Vacation: 15 days PTO and 5 sick days for 12 months worked.

Equal Opportunity Employer  

Child Rights and You America is an equal opportunity employer that welcomes applicants from all backgrounds, regardless of race, religion, gender, disability, or sexual orientation. We are committed to fostering an inclusive environment that supports diversity in thought and action.

To Apply

This search is being led by GPS Consulting Services which serves mission driven organizations.  For more information or questions, please contact Gouri Sadhwani at [email protected].  Applications are due by October 25, 2024.  Early applications are encouraged.  Targeted start date for the position is January 2025 or earlier if possible.  

To Apply:  Please send your resume and a cover letter outlining your qualifications and interest in this position to [email protected] please add your first and last name with EO in the subject line.  We look forward to hearing from you!